WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
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Copyright 2012 Talk-A-Phone Co.
• 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com• www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Appendix B: Frequently Asked Questions
2.
How do I determine the IP address of the communications module?
To determine the IP address:
i.
Connect a computer to the communications module in question using a serial port and serial
console.
ii. Open HyperTerminal or similar console application on the connected computer.
iii. At the command prompt, enter the ifconfig command. The IP address of the communications
module will be displayed.
To determine the IP address through the Web GUI:
i.
Follow the directions under Section 4.4.1 IP Settings.
ii. The IP Address field will display the IP Address of the communications module.
3.
The communications module is not receiving paging requests from the WEBS Contact® server. How do I
fix this?
i.
Refer to Section 4.5.1 Paging Settings.
ii. Check the Registration status with the WEBS Contact® server.
iii. If the status is Unregistered then you will need to contact the Administrator of the WEBS Contact®
Note It is not recommended to use the deregister option as it deregisters the communications module with the
WEBS Contact® Server. Communications module will stop sending events to WEBS Contact® Server.
