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T A L K S W I T C H U S E R G U I D E • U K & I R E L A N D
When a phone in parallel with TalkSwitch is off-hook, you notice that the
corresponding line light flickers to indicate the line is busy. TalkSwitch does
not allow extensions to interfere on a call that has the line in use.
3.2.11 Modems and telephone line access
If your modem is attached to TalkSwitch as an extension, you can configure
it to access your telephone lines in one of two ways:
1. Direct Line Access: Give the extension where your modem is attached
‘Direct Access’ to one of your telephone lines (i.e. you don’t have to dial
9, or any other Hunt Group to access an outside line). This is useful if you
don’t want to change your dial-up options for the modem. See section
2.3.1.4 for more details on configuring Direct Line Access.
2. Hunt Groups: If you use a telephone and modem on the same extension,
Direct Line Access is not the best solution. TalkSwitch extensions with
Direct Line Access immediately connect to one of your lines when you
pick up the telephone’s handset, disabling you to select a specific
telephone line or to access voicemail, intercom or other system features
without first pressing ‘recall’.
To have your modem access a specific line using a Hunt Group:
Change your modem’s ‘Dial Properties’ to include the intended Hunt Group
(81-88 or 9) followed by the letter ‘w’, before the ‘Dial up Networking’
telephone number (e.g. 9w555-5555). Including the letter ‘w’ after your
‘Dial out Access’ number instructs your modem to
a) dial the access number 81-88 or 9,
b) wait until it detects a dial tone, and then
c) dial your ‘Dial up Networking’ number.
If your modem has problems dialing out, use a comma (,) (2 second
pause) instead of the ‘w’ for (wait for dial tone).
Note:
You can change the Transfer Prefix to
instead of
if the default prefix conflicts with another device or service. To change
the Transfer Prefix, open the
Configuration
software and change the
setting in the
Options -> Transfer Options
window.
Note:
Because TalkSwitch with or without LAN port are digital systems,
modem calls will only operate at a maximum speed of approximately 32
Kbps.
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