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HTTP://GLOBAL.TALKSWITCH.COM

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INTRODUCTION

About this guide

This guide is designed to help you plan and configure a TalkSwitch Voice over IP 
(VoIP) network. 

Note: 

For TalkSwitch provisioning with a VoIP service provider, please refer to the 

documentation located on our website. Visit 

http://global.talkswitch.com 

and 

select country or region.

Who should use this guide

This guide is intended for customers who have: 

Purchased a TalkSwitch system equipped with VoIP lines. 

Upgraded their existing TalkSwitch phone system with a compatible VoIP module 
and wish to configure it to use VoIP.

Subscribed to a VoIP service and wish to use it as part of their TalkSwitch 
phone system.

Where to go for further information

The guides listed below, as well as other guides, can be found in the TalkSwitch 
folder in the Windows Start menu, on the TalkSwitch software CD, and in the 
support section of our website.  Visit 

http://global.talkswitch.com 

and select 

country or region.

For information on the initial installation and setup of a TalkSwitch phone 
system, refer to the 

TalkSwitch Start Guide

.

For additional information on VoIP functionality and advanced configuration, 
refer to the 

TalkSwitch User Guide

.

Troubleshooting

The TalkSwitch system and the configuration software are designed for ease of 
use. However, if you encounter difficulties with the installation or configuration 
of your TalkSwitch:

Consult the documents in the TalkSwitch folder on your PC or on the 
TalkSwitch software CD.

Access additional TalkSwitch information online, including FAQs and Quick 
Guides. Visit 

http://global.talkswitch.com 

and select country or region.

Contacting Technical Support

Contact your authorized TalkSwitch reseller.

Visit 

http://global.talkswitch.com 

and select country or region. Provide 

your company name and TalkSwitch product information.

Summary of Contents for 240

Page 1: ...address see page 7 2 If your TakSwitch as to register with the TalkSwitch SIP Server see page 10 then SIP Domain Proxy TalkSwitch SIP Server public IP address see page 8 Get Authentification ID and P...

Page 2: ...A NS W E RS WI TH I NTELLI GENCE TALKSWITCH DOCUMENTATION VoIPNETWORK CONFIGURATION GUIDE RELEASE4 0 CT TS005 00330 2 IA...

Page 3: ...s Start menu on the TalkSwitch software CD and in the support section of our website Visit http global talkswitch com and select country or region For information on the initial installation and setup...

Page 4: ...TalkSwitch network configuration Confirm the network connection has sufficient capacity for VoIP Ensure that the LAN in each location has a reliable high speed broadband connection to the Internet The...

Page 5: ...numbers contact TalkSwitch Technical Support If you plan on configuring TalkSwitch remotely you will need to map port 9393 Type TCP to the TalkSwitch unit that is being configured Configuration is don...

Page 6: ...ons on page 2 describe how to do this Each location in a multi location network can support up to 4 TalkSwitch units with a maximum of 32 local extensions analog and or IP phones and 16 VoIP lines2 pe...

Page 7: ...k operation and reliability we recommend that you choose a location that has a static rather than a dynamic public IP address A static public IP address does not change providing a consistent connecti...

Page 8: ...n network must be unique i e only used for one location For VoIP calls made through a VoIP service provider the service provider will assign the VoIP numbers to be used for their service To assist in...

Page 9: ...select System Information IP Configuration from the menu at the left 3 TalkSwitch is factory configured to use DHCP Dynamic Host Configuration Protocol to automatically obtain its System IP Settings...

Page 10: ...te networks please ensure the WAN IP address is the same as the Local IP address If this TalkSwitch system will act as the SIP server for a network we recommend having a static Public IP address For m...

Page 11: ...h location is the Proxy Registrar The Public IP address or Fully Qualified Domain Name will automatically be populated in the Proxy Server Name and Registrar Server Name fields 3 Leave the Outbound Pr...

Page 12: ...on the left 2 Enter the Proxy Server Name and Registrar Server Name in the appropriate fields These should be the same as those specified for the SIP server 3 Leave the Outbound Proxy blank In the Rea...

Page 13: ...e VoIP Lines area select an upper limit if required for lines to use for this profile In the example below 3 of the 4 available VoIP lines are allocated to a TalkSwitch SIP network 3 If required selec...

Page 14: ...er to be used by callers dialing this TalkSwitch location To simplify inter branch calling between TalkSwitch locations we recommend using the TalkSwitch VoIP location numbers 250 299 as these numbers...

Page 15: ...er Ring extensions only Play auto attendant or Go to voice mailbox For details refer to the TalkSwitch User Guide For Ring extensions only select the extensions from the list by default they are all s...

Page 16: ...vice Provider s SIP Server s You need to configure TalkSwitch to do this using information provided by the Service Provider 1 In the TalkSwitch System Configuration window select System Information Vo...

Page 17: ...ofile Select Service Provider Profile 3 Enter one of the phone numbers exactly as provided by your VoIP Service Provider If your Service Provider requires a country code enter it otherwise leave it bl...

Page 18: ...file on your PC select Save to File from the File menu Enter the filename and location in the Save As dialog box Note Saving to a specific file does not save the settings to TalkSwitch You must use t...

Page 19: ...s and SIP gateways registered with this system 3 To confirm that this system is registered with the designated SIP server click View Registration Status A Registration Status window opens listing all...

Page 20: ...A December 2006 TalkSwitch is a division of Centrepoint Technologies Inc TABLE 1 Telephone numbers assigned to units Location name Equipment VoIP phone number s We trust that your TalkSwitch phone sys...

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