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TalkSwitch User Manual
Number used to trigger Auto Call Back:
Select the line/phone number when out of the office that you will be dialing to
trigger this Auto Call Back. TalkSwitch will initiate the Call Back using the same
line you initially called. You can make configuration changes to this Auto Call
Back by dialing into this phone number only.
Use Password on Call Back:
This option is designed to give you security and to restrict who can use this
particular Call Back number. Simply fill in a 4 to 8 digit password for the Call
Back. When TalkSwitch calls you back, you will be prompted to input the
password to accept Call Back to access Call Bridge or any TalkSwitch extension.
Use Announced Message:
This option is recommended if the number TalkSwitch will be calling back
corresponds to a hotel or a location where somebody else will be answering the
call. The Announced Message option allows you to record a message that will be
played when the call is initially answered during a Call Back. For example, you
may want to say "Please transfer this call to Bob in room 307". When the hotel
receptionist gets the Call Back and hears this message, they will know to transfer
the call to your room.
The Announced Message can be recorded using an extension handset or remotely
when you access Call Back from the Auto Attendant. The Record message button
gives the instructions to record the message. They are as follows:
Pick up a telephone handset connected to the TalkSwitch and use the
following keypad commands to record the specific Auto Call Back
Announced Message:
1) Press
to enter command mode. If required, enter the
password.
2) Next, enter the appropriate command as listed below. After each
command, press
to confirm the entry.
Auto Call Back
Recording
Playback
1
61
71
2
62
72
3
63
73
4
64
74
There are 4 Auto Call Back accounts per TalkSwitch. If you need to record
an Announced Message for a particular Auto Call Back account, this needs
to be done on the same TalkSwitch unit as the account.
Networked
TS-user manual 7th ED v3 Release.qxd 8/27/02 4:57 PM Page 60
