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T A L K S W I T C H U S E R G U I D E • U K & I R E L A N D
1. Establish a call with an outside party.
2. Place the outside caller on hold and dial the number of the other outside
party. If you don’t have ‘Direct Line Access’ enabled at your extension,
dial ‘9’ or another Hunt Group before dialing the second phone number.
3. When the call is answered, press ‘recall’ ‘6‘ to establish the 3-way call.
The second method uses the telephone company’s 3-Way Calling/Conference
service.
1. Establish a call with an outside party.
2. Press ‘recall’ 80 to place the outside caller on hold and dial the number of
the other outside party.
3. When the call is answered, press ‘recall’ 80 to establish the 3-way call.
3.2.9 Making and receiving calls using VoIP
TalkSwitch models with VoIP trunks support inter-branch connectivity via
PSTN and VoIP. Once properly configured, calls are made between locations
using VoIP with broadband connections. TalkSwitch has 50 VoIP location
codes (250-299) that can be assigned to any VoIP number. These location
codes are dialed from any extension or auto attendant. TalkSwitch
automatically hunts the VoIP ports for placing these calls.
Other calls are made over VoIP by dialing hunt group 88 (activate voip
numbers in this hunt group first). Dialing ‘88’ at the internal dial tone tells
TalkSwitch to hunt all voip numbers for an available line. In order to reach a
remote location, a VoIP phone number has to be assigned to the VoIP number
you intend to call.
Example:
You have 3 branch locations (New York, Miami, San Jose), all with
VoIP enabled TalkSwitch units.
Location 1: New York
Phone numbers assigned to 4 VoIP numbers: 250-261 (12 phone numbers)
Location 2: Miami
Phone numbers assigned to 4 VoIP numbers: 270-273 (4 phone numbers)
Location 3: San Jose
Phone numbers assigned to 4 VoIP numbers: 280-283 (4 phone numbers)
