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T A L K S W I T C H U S E R G U I D E • U K & I R E L A N D
3-Way Calling/Conference
TalkSwitch can work with a service to forward calls to Remote Extensions or
other external phone numbers while using the same line (Same Line
Connect). You can use this service as an option for bridging calls to
external numbers when calling into TalkSwitch from the outside. If you
find that you are having difficulties with line volume levels when
forwarding calls to Remote Extensions or using DISA, use 3-way calling to
forward calls.
Transfer and Clear (Centrex/Plexar transfer)
TalkSwitch can clear the line after forwarding a call to a Remote Extension,
if your telephone line supports this feature. If you enable this feature
without having the service, callers are disconnected when TalkSwitch
attempts to forward their call to the Remote Extension.
Call Waiting
Check this box if you have a Call Waiting service on the current line. It is
strongly recommended that you remove this service from your line(s), since
there is no way for TalkSwitch to answer a second call on the same line
while it is handling the first call. You may want to consider adding the
Hunt/Rollover service to your lines instead.
Caller ID
Check this box if the current line provides Caller ID information. TalkSwitch
will pass along the Caller ID information to the selected extensions. Also,
TalkSwitch can use the time information provided by Caller ID to update
TalkSwitch’s internal clock.
Telephone Company Voicemail
Check this box if you are subscribed to a Telephone Company Voicemail
service.
Hunt/Rollover/Busy Forwarding
Check this box if the current line is associated with a Line Hunt or Line
Rollover service from the Telephone Company. In general, any lines that
belong to a Hunt/Rollover group should be configured to handle calls the
same way.
Note:
Section 2.3.3.5 only applies to models with VoIP trunks.
