8 8
T A L K S W I T C H U S E R G U I D E • U K & I R E L A N D
see section 2.3.5. Once calls have been answered at a Local Extension, they
can be transferred to any extension or voice mailbox. See section 2.2.4 for
more details.
3.2 IN THE OFFICE — MAKING AND RECEIVING CALLS
3.2.1 Making calls from a Local Extension
Place Intercom calls from one Local Extension to another Local
Extension, Remote Extension or Extension Ring Group
You can place intercom calls from one Local Extension to another Local
Extension, Remote Extension, VoIP Extension or Extension Ring Group by
picking up your extension’s handset and dialing the number of the extension
you want to intercom to. An Intercom call is identified by a unique ring
cadence (2 short rings). Exceptions: For a Remote Extension Intercom call,
the phone rings as usual. If a Ring Group has a ring cadence other than
‘normal’. Intercom calls follow the cascade settings of the extension dialed (if
this feature is enabled in the ‘Miscellaneous’ section of the configuration
software).
You can perform intercom paging and activate the speakerphone at other
local extensions that have the TS-200, TS-400 or TS-600 phone sets. To place
an intercom call to one of these sets, dial *84 + the local extension number
(1xx) at the TalkSwitch dial tone.
Place ‘out-of-office’ calls from a Local Extension
To place a call to an out-of-office telephone number from a Local Extension,
you must first access an available line by choosing a Hunt Group (9, 81-88) at
the internal dial tone. Restrictions to specific Line Hunt Groups can be
configured for each extension. Your extension can also be configured to
Directly Access a specific line (i.e. when a handset is picked up, you hear the
Telephone Company dial tone and you can dial an outside telephone number
as usual).
3.2.2 Receiving calls at a Local Extension
To receive calls at a Local Extension, pick up the extension’s handset when
the extension rings. If the call went through the Auto Attendant to the
extension and call screening is enabled (configured on the Local extension
and Ring Group pages), you have the choice of accepting the call by pressing
or, re-routing the call to its ‘Answer at ext.’ Call Cascade options by
pressing
or hanging up.
Note:
If you have Direct Line Access enabled for a Local Extension, you
need to dial ‘Recall’ before dialing any system features (i.e. extensions or
voicemail).
#
*
