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TalkSwitch User Manual
Phone Load
See Ringing Equivalency.
Prompt
Recorded instructions delivered by voice
processing units. TalkSwitch provides
prompts for you when using such
features as Call Back, Call Bridge and
Selective Call Forward. Prompts are also
provided when configuring TalkSwitch
using a telephone Keypad and for callers
being put 'on hold'.
Registered Jacks
Telephone and data plugs registered with
the FCC.
Ringing Equivalency
(Ringer Equivalency Number [REN]) A
number, determined in accordance with
the US Code of Federal Regulations,
which represents the ringer loading effect
on a line. A ringer equivalency number
of 1 represents the loading effect of a
traditional telephone set ringing circuit.
RJ-11
Registered Jacks 11 is the most common
modular jack in the world. It is usually
used to connect 'single line' telephonic
devices such as telephones, fax machines
and modems. It supports 2 conductors.
RJ-14
Registered Jacks 14 is a technical term
for a telephone jack that looks similar to
the standard RJ-11. However, the RJ-14 is
usually used to connect 'two line' tele-
phonic devices. It supports 4 conductors.
RJ-45
Registered Jacks 45 is a technical term
for a telephone jack that supports 8
conductors and is used generally for
Networking applications.
Prompted Call Back
Allows you to activate Call Back by
dialing one of TalkSwitch's telephone
numbers, letting the Auto Attendant
answer and then entering the Call Back
settings.
Routing
Determining the path that a message or
call is to take over circuits. TalkSwitch
offers 'routing' of incoming calls using
DSP technology.
Serial Communication
A type of electronic communication that,
unlike parallel communication, requires
that data bits be sent one after the other.
Modems rely on serial communication to
send data over telephone lines.
Shortcut Key
A special key combination that causes a
specific command to be executed.
Typically, shortcut keys combine the
Ctrl or Alt keys with some other keys. In
Windows environments, for example,
Ctrl +C is used as the shortcut key to
copy. On PCs, the function keys are also
often used as shortcut keys.
S/sec
Samples per second.
Serial Port
Serial Ports are physical 'plug-ins'.
They allow two devices to exchange
information or data. A Serial Cable is
used to connect the two Serial Ports
together.
SOHO
Acronym for Small Office/Home Office.
It's a burgeoning market comprised of
solo professionals, part-time work-at-
homes, telecommuters and small
businesses.
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