3.5
Using the
Internal Voicemail System
3.5.1 Activating Voice mailboxes
A Voice mailbox is activated from the TalkSwitch configuration software. There are 3
series of Voice mailboxes that can be activated in the Voicemail section of the
configuration:
Local Extensions mailboxes:
These mailboxes are generally associated to the Local Extensions. By
default, all Local Extensions are activated with their respective mailbox
Remote Extension mailboxes:
The Remote mailboxes are associated with the Remote Extensions. If you
activate a Remote Extension and want a voice mailbox associated with that
extension, you can activate that mailbox in the Voicemail tab.
General mailboxes:
These mailboxes are activated in the Voicemail tab. They are not associated
to any particular extension.
3.5.2 Accessing a Voice mailbox
When a new message is left at a Local Extension mailbox, TalkSwitch will play
stutter dial tone to that extension when the handset is picked up. It can also light up
the message waiting light on a phone if it supports FSK Message Waiting Indicator.
To access a mailbox to retrieve messages or change mailbox options, dial
<mailbox number> either from a Local Extension or at the Auto Attendant if dialing
from an outside location. Once you are in your mailbox, through prompt
instructions, you may do the following:
Listen to messages (press 1):
(if any are present), with the ability to perform
the following actions:
While messages are being played:
Dial 1: Rewind 5 seconds
Dial 11: Rewind to beginning of message
Dial 2: Pause message (dial 2 again to continue playing message)
Dial 3: Skip ahead 5 seconds
Dial 33: Skip to end of message
Dial 7: Delete message
Dial 9: Save message
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3.0
Using TalkSwitch
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