After a message has been played:
Dial 1 : Rewinds to last 5 seconds of message
Dial 11: Replays message
Dial 6: Forward the message
Dial 7: Delete message
Dial 9: Save message
Change greeting options (press 2):
This section allows you to record a new personal voicemail greeting. The
default greeting is “The extension you have reached is unavailable at this
time. Please leave a message after the tone”.
Change personal options (press 3):
This section allows you to change your current password and turn auto date
and time stamp on or off. If you turn auto date and time stamp on, this infor-
mation will be played following each message.
3.6 Music-on-Hold
TalkSwitch can play music to callers when they are on hold, parked or queued. The
music played to the callers will be provided by whatever source you have connected
to the MUSIC jack.
If you ENABLE Music-on-Hold and
have an audio device plugged into the
back of TalkSwitch:
1. When callers are put on hold at an extension, callers will hear your music
instead of TalkSwitch's default on hold beeping tone.
2. When the Auto Attendant answers a call and transfers the caller to an
extension; the caller will hear a pre-recorded message saying "please hold",
and then hear your music.
If you ENABLE Music-on-Hold and
do not have an audio device plugged into
the back of TalkSwitch:
1. When callers are put on hold at an extension, TalkSwitch will not play its
default on hold beeping tone. The caller will hear silence.
2. When the Auto Attendant answers a call and transfers the caller to an
extension, the caller will hear a pre-recorded message saying "please hold"
and then hear silence.
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