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DISTINCTIVE RING FAX DETECTION

Connect TalkSwitch to the PC, then Open the TalkSwitch Software

For complete details, refer to the 

TalkSwitch User Guide

.

Set Distinctive Ring Numbers

One of the incoming lines will have a distinctive ring number assigned to it. This number

will need to be recognized by TalkSwitch as an incoming fax line. Follow the steps below.

Set Fax Detection on Distinctive Ring Number

Configure the fax detection as shown.

W W W.T A L K S W I T C H . C O M

3

C O N F I G U R I N G F A X D E T E C T I O N

STEP E

STEP D

STEP C

STEP B

STEP A

Choose “System Information” and then
“Telephone Lines” - See Arrows

2

1

Choose the Line number for the
incoming fax.

Activate the Line

Enter the Line telephone
number.  This is the
number people use to
call your office.

Enter the distinctive
ring number on this
line. This is the number
people will call to get
your fax machine

STEP C

STEP B

STEP A

Choose “System Information” and then
“Fax Information” - See Arrows

2

1

Enter the Distinctive Ring number for the incoming fax.  This is the number people will
call to get your fax machine, and is the same as Step “E” above.

Enter the local extension
number for your fax.  This
is the extension you will
plug your fax machine into.

For TalkSwitch 48-CA and
48-CVA, we suggest you
put the fax into extension
118.
For TalkSwitch 24-CA, we
recommend that you put
your fax into extension 113.

Summary of Contents for TALKSWITCH 24-CA

Page 1: ...A N S W E R S W I T H I N T E L L I G E N C E T A L K S W I T C H Q U I C K G U I D E CONFIGURING FAX DETECTION CT TS005 501401 Use with TalkSwitch 24 CA TalkSwitch 48 CA TalkSwitch 48 CVA ...

Page 2: ...G Distinctive ring is a service provided by your phone company where a second phone number is added to the same physical telephone line A call to either telephone number will ring the same line each having a different ringing pattern on your phones Here s how the TalkSwitch can handle incoming calls Advantages Does not require a 2nd physical line for faxes More telephone lines can be added as you ...

Page 3: ...re noisy the auto attendant may have difficulty detecting the incoming CNG tone and therefore not route the call to the fax machine Which Option Do You Prefer Option Complete This Step Only Option 1 Dedicated Fax Line Step 2 Option 2 Distinctive Ring Step 3 Option 3 Auto Detection via Auto Attendant Step 5 DEDICATED FAX LINE Connect the fax machine directly to the incoming fax line The remaining i...

Page 4: ...n Telephone Lines See Arrows 2 1 Choose the Line number for the incoming fax Activate the Line Enter the Line telephone number This is the number people use to call your office Enter the distinctive ring number on this line This is the number people will call to get your fax machine STEP C STEP B STEP A Choose System Information and then Fax Information See Arrows 2 1 Enter the Distinctive Ring nu...

Page 5: ...lkSwitch You may wish to add the following telephone equipment It is not necessary to add all these devices or lines WWW TALKSWITCH COM 4 C O N F I G U R I N G F A X D E T E C T I O N Incoming Telephone Line with Distinctive Ring Fax Machine Connected to Extension 118 Incoming Telephone Line with Distinctive Ring Fax Machine Connected to Extension 113 TalkSwitch 24 CA fax connections TalkSwitch 48...

Page 6: ...res the incoming fax line The default configuration assumes that the fax machine is attached to extension 118 TalkSwitch 24 CA users should connect to extension 113 Adjust these values to match the extensions you will plug your fax into WWW TALKSWITCH COM 5 C O N F I G U R I N G F A X D E T E C T I O N STEP A Choose Call Handling and then Auto Attendant See Arrows STEP E STEP C 2 1 Follow these se...

Page 7: ...he data exchange to the TalkSwitch unit and should take only a few seconds to complete WWW TALKSWITCH COM 6 C O N F I G U R I N G F A X D E T E C T I O N STEP E STEP D STEP C STEP B STEP A Choose Call Handling and then Telephone Lines See Arrows 2 1 Choose Line 1 Each line will be configured in succession Select Mode 1 Different Mode Scheduling can be configured later Choose to Play Auto Attendant...

Page 8: ...tendant say The following is an example of a typical Auto Attendant greeting Welcome to the ABC company If you know your party s three digit extension you may dial it now To reach reception press 0 or stay on the line WWW TALKSWITCH COM 7 C O N F I G U R I N G F A X D E T E C T I O N Incoming Telephone Line Fax Machine Connected to Extension 118 Incoming Telephone Line Fax Machine Connected to Ext...

Page 9: ...dants and or TalkSwitch User Guide NOTE Failure to Record an Auto Attendant will cause your office phone to answer with no message The caller will hear dead air and will assume that they are not connected causing them the hang up the phone 1 4 WWW TALKSWITCH COM 8 C O N F I G U R I N G F A X D E T E C T I O N About TalkSwitch TalkSwitch is dedicated to providing small and multi location businesses...

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