Model TS-9133i Installation Guide
21
Troubleshooting
Troubleshooting
Why is my handset not working?
Check to ensure that the handset cord is connected to the correct
handset jack, and not the headset jack. For more information, see
“Connecting a Handset or Headset.”
Why is my speakerphone not working?
If you press
q
and the speaker light flashes and you do not hear
dial tone, the Headset audio option has been used to set up the phone
for headset use; press
q
a second time, if you are in speakerphone
mode, a steady dialtone will be played on the speaker; if in headset-
only, a steady dialtone will be played on the headset. If the light goes
out, the phone is set up to be used only with a headset or handset. If the
light stays on steady and you hear dial tone, you can alternate between
the speakerphone and the headset by pressing
q
.
For more information on how to change Headset settings, see
“Customizing your Phone.”
Why is my display blank?
Ensure that power is being provided to your phone. If your Network
does not provide Inline power over Ethernet, you can obtain an
additional accessory, a PoE inline power injector, to provide power over
Ethernet locally to your phone. For more information, see “Connecting
to the Network and to Power.”
Why can I only see one option on the display?
The telephone screen only shows one option at a time. To see more,
press the down arrow button
V
.
Can I turn the light on the screen off?
No. You can only adjust the contrast of the display.
Why does the telephone wobble?
Make sure the cords are routed properly through the stand. Check that
the stand has been properly snapped into place.
Summary of Contents for TS-9133i
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