Talkswitch Voip Network, Configuration Manual

Page 1: ...The owner friendly phone system for small business VoIP Network Configuration Guide Release 7 10...

Page 2: ...iManager FortiAnalyzer and TalkSwitch are registered trademarks of Fortinet Inc and other Fortinet names herein may also be registered trademarks and or common law trademarks of Fortinet Other product...

Page 3: ...S 3 Setting the system IP settings 3 Setting the public IP address 4 CONFIGURING THE ROUTER 6 Configuring the router manually 8 EXTERNAL IP EXTENSIONS 9 MULTI BRANCH VOIP NETWORK 11 SETTING UP A MULTI...

Page 4: ...configuration 19 Provisioning details 20 SETTING CODEC OPTIONS 21 CONFIGURING VOIP NUMBERS FOR A SERVICE PROVIDER VOIP NETWORK 22 SETTING UP LINE HUNT GROUPS 23 ADVANCED VOIP CONFIGURATION 24 Setting...

Page 5: ...section at http global talkswitch com Documentation In addition to this guide the following documentation is available Adding IP Phones in Chapter 2 of the TalkSwitch User Guide describes configuring...

Page 6: ...em to the LAN To ensure reliability all equipment should be connected to a UPS uninterrupted power supply Figure 1 Local and IP network setup Confirming network capacity Ensure the LAN in each locatio...

Page 7: ...ystem IP Settings area may be blank because your router has not delivered the IP addresses If so enter the following IP addresses from your LAN administrator a Enter a static IP address for each unit...

Page 8: ...e default setting Your ISP Internet Service Provider will assign different public IP addresses to your location The system will check its public IP address every few minutes When the public IP address...

Page 9: ...to run on a PC connected to the same LAN as the phone system 3 If you selected Static public IP address enter the Current public IP address from your Internet Service Provider Leave the Public domain...

Page 10: ...branch VoIP network or a VoIP service that doesn t handle port forwarding port forwarding is required If port forwarding is required and your router supports uPNP Universal Plug and Play ensure uPNP...

Page 11: ...etup screen c Navigate to the screen used to set up port forwarding See your router documentation d Set up port forwarding using the information from the Manual Port Mapping window See your router doc...

Page 12: ...he Manual Port Mapping Required link 3 Map the port indicated for SIP VoIP signaling If required you can map a different port Select Troubleshooting VoIP and enter the port in the SIP signalling port...

Page 13: ...the phone system at the main office over the Internet In this example a user can receive or place a call with their external IP extension through the phone system to the standard telephone network Fig...

Page 14: ...page b Select the external IP extension c Confirm Extension status is Registered and the phone s IP address appears in the IP Extension Details area 3 Optionally set the Time zone of the extension 4 O...

Page 15: ...er the traditional telephone network Figure 3 Multi branch VoIP network Five VoIP numbers are assigned to San Francisco 351 to 355 and nine are assigned to New York 361 to 369 These VoIP numbers can b...

Page 16: ...r for VoIP numbers range A range of 50 numbers is reserved for VoIP numbers in the system The range will begin with the number you put here 5 Leave the Disable public IP address substitution checkbox...

Page 17: ...ared 6 Enter the Current public IP address or Public domain name of the SIP server into the Proxy Registrar server name box If the SIP server is using a non default SIP signalling port i e if the SIP...

Page 18: ...for your network use the Appendix A Multi branch VoIP network administration form on page 27 1 Select the VoIP Numbers page 2 Select a VoIP number slot 3 Select the Activate VoIP Number checkbox 4 Se...

Page 19: ...GURATION Optionally perform advanced VoIP configuration 1 The default preferred codec is G 729 You can select the Preferred codec for the multi branch profile All locations must support the same codec...

Page 20: ...the window enables the View Registrar Entries button Clicking the button shows the Registrar Entries window with a list of VoIP numbers their IP addresses and port numbers and the number of seconds u...

Page 21: ...ice provider VoIP network Figure 4 Service provider VoIP network To reach an outside party the user dials the hunt group number associated with the service provider profile and then dials the phone nu...

Page 22: ...global talkswitch com to access the service configuration guide for your VoIP service provider 1 Select the VoIP Configuration page 2 Select a Profile SP 1 to SP 4 Activate profile You can set up a se...

Page 23: ...iguration 1 Select the Activate Profile checkbox 2 Enter the Profile name The default profile name is Service provider n e g Service provider 1 3 If your service provider requires you to register usin...

Page 24: ...ault setting is 45 seconds 6 You can specify which codecs to use by clicking the Codec options button See Setting codec options on page 21 Provisioning details Enter the IP addresses or public domain...

Page 25: ...in the multi branch profile 1 Select the VoIP Configuration page 2 Click Codec Options The Codec Options window appears 3 Select the codecs that your system can use and clear the unsupported codecs Th...

Page 26: ...ures in this section Your service provider will assign you VoIP numbers 1 Select the VoIP Numbers page 2 Select a VoIP number slot 3 Select the Activate VoIP Number checkbox 4 Set the VoIP profile to...

Page 27: ...ne lines You can modify these default settings as required If you are using multiple service provider VoIP networks set up a hunt group for each service provider A local extension can be restricted to...

Page 28: ...d VoIP configuration Setting up caller ID The VoIP Caller ID area allows you to set up the source for caller ID for outbound VoIP calls The same setting is used for the multi branch profile and all se...

Page 29: ...tees resources for a specific network Sharing VoIP lines uses them most efficiently 1 Select the VoIP Configuration page 2 Click Reserve VoIP Lines The VoIP Resource Reservation window appears 3 Selec...

Page 30: ...w with a list of VoIP numbers their registration status and the number of seconds until their registrations with the SIP server will expire This confirms that the system is registered with a SIP serve...

Page 31: ...ulti branch VoIP network Location of the SIP server _____________________________________________________________ Equipment at the SIP server location _________________________________________________...