Tally Dascom DL-210, Maintenance Manual

Page 1: ...Maintenance Manual DL 210 Label Barcode Printer Maintenance Manual DL 210 Label Barcode Printer...

Page 2: ...complete or in part or in any different form requires our explicit approval We reserve the right to make changes to this manual without notice All care has been taken to ensure accuracy of information...

Page 3: ...hot print head if printing had just been performed Avoid touching the electronic components unless you have taken anti electrostatic discharge measures During servicing pay special attention to how th...

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Page 5: ...8 1 1 Cover open detection sensor 9 1 2 Gap sensor 10 1 3 Ribbon sensor 11 1 4 Cutter installation 12 1 5 Peeler Installation 13 Part Two Calibrate Printout 14 2 1 Evaluate Calibration Result 15 SECTI...

Page 6: ...mbly Exploded Diagram 33 1 2 Complete Assembly Part List 35 Part Two Recommended Spare Parts List 39 2 1 Options 39 Part 3 RSPL Illustrations 41 3 1 RSPL 41 SECTION 5 TROUBLESHOOTING 45 Part One Troub...

Page 7: ...this section we will talk about the control panel and power switch functions and their combinations functions Part One Control Panel Function 1 1 Panel functions and button The printer has three LEDs...

Page 8: ...one piece of label Press Feed Key once Feed paper continuously Hold down Feed Key without release Feed labels continuously Hold down Feed Key without release Hexadecimal Dumping Mode Hold down Feed K...

Page 9: ...Printing example 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ Press the FEED button one time to feed the last line after the printer stops printing so as to return to the normal mod...

Page 10: ...rinter The CD contains POS label printer setup tool for configuring printer Or please find the latest setup tool on Dascom website www dascom com Read the help file carefully before using the setup to...

Page 11: ...stomers are doing a firmware update by themselves If power is switched off during the process the printer may be damaged afterwards 1 Preparation USB cable 24V power adapter DL 210 setup tool firmware...

Page 12: ...ltaneously Release Feed Key once powering on the printer will beep once Status LED on printer enter upgrade mode 4 Upgrade Firmware Run Dascom setup tool select model Label Printer and USB interface S...

Page 13: ...7 After loading the firmware the Power LED Error LED and Status LED blink When the printer beeps twice and the three LEDs are on turn the printer off Mission complete...

Page 14: ...function including cover open sensor black mark sensor gap receive sensor and ribbon sensor When the printer is not working properly you need to adjust the gap detection during maintenance Part One Se...

Page 15: ...or closed When the print head is open and the printer is on the printer will give an error LED alarm which indicates the print head is open Please note that this sensor will not detect whether the to...

Page 16: ...sor reflective detection method As for function 1 users have to align the reflective sensor with the reflective sensor receiver component with the black mark sensor component As picture A shows move a...

Page 17: ...11 1 3 Ribbon sensor Remark When the ribbon is used up the sensor will detect it and raises alarm via the LEDs When installing the ribbon be aware of the in out face...

Page 18: ...ion Remark Remove the ratable plate and install the cutter connector to the J2 connector and then install the cutter You could change the cutting mode via the tool full cut or partial cut cutter Rotat...

Page 19: ...er Installation Remark Remove the ratable plate and install the peeler connector to the SJ6 connector and then install the peeler You could enable or disable the peeler function via the tool peeler SJ...

Page 20: ...part we mean to calibrate theprint head spring so that we could obtain ideal printout By calibrating the print head spring we could adjust the mechanical gap of this printer It has been adjusted to su...

Page 21: ...subject to actual conditions 1 When the pressure is higher than normal media jam ribbon jam stopped printing or etc issue s may happen 2 When the pressure is lower than normal blurred printing unclea...

Page 22: ...of printing density will affect more in the printout than that change of printing speed Therefore during printout calibration please set printing speed and printing density to median value and not to...

Page 23: ...ion it is by reference of the printer s front view Part One Disassembly 1 1 Disassembly Notice 1 1 1 Notice Please take notice of the precautions below 1 1 2 Precautions for Disassembling the Printer...

Page 24: ...ist band which is connected to earth ground 10 If you remove an electronic component do place it on a grounded conductive surface ESD 11 Inspect whether the cable wires are damaged during disassembly...

Page 25: ...onents of the printer Since re assembling the printer can be done by simply performing the disassembly procedures in reverse order this chapter does not describe the assembly procedures If necessary s...

Page 26: ...rint Head Removal operation illustration 1 Open top cover turn up the ribbon frame and loosen the screw which is for fixing the thermal print head Loosen the screw instead of removing the screw Otherw...

Page 27: ...e two screws M3 6 release the buckles with screwdriver for removing plastic guide plate disconnect thermal print head cables remove thermal print head 3 E ring TPH Shaft M3 6 Screw Steel Guide Plate T...

Page 28: ...ocking Button Shaft Removal operation illustration Remove the locking button shaft spring from the locking shaft and then remove the lock from the shaft Finally remove the locking button shaft 1 Lock...

Page 29: ...n illustration 1 Open the top cover and then open the printer mechanism Hold the two raising bosses on the rotatable plate and then pull outward so as to losse the fixing pins and then finally pull up...

Page 30: ...24 operation illustration 2 Screw off the three screws M3 10 on the bottom cover 3 Turn up media holder disconnect the cable of control panel and remove top cover module...

Page 31: ...25 1 7 Printer Mechanism Removal operation illustration Disconnect the cables between mechanism and main board remove the mechanism by screwing off the four screws 4 M3 10...

Page 32: ...Removal operation illustration Remove the parts according to the numbering in the illustration 1 Screw M2 6 6 2 Flat washer3 3 Transition Gear61 4 4 E ring 5 Gear 47 6 Porous Bearing 7 Finger Strip 8...

Page 33: ...he numbering in the illustration 1 4 E ring 2 Locking Plate 2 3 Woolen Mat 4 Stretch Bracket 5 Plastic pad 2 6 Spring 2 7 Plastic pad 2 8 4 E ring 9 Slide Shaft 2 10 Light reflecting Slice 11 Transiti...

Page 34: ...28 One way Bearing The side with letters heads outward Locking Plate Spring1 Plastic pad Gear 61 Woolen Mat Spring Rear Moun...

Page 35: ...in on the side without knurling 1 11 Locking Shaft Removal operation illustration 1 Remove 5 E ring off the screw bar 2 Close the media guides with the media guide adjuster 3 Take the screw bar off th...

Page 36: ...30 1 12 Media Sensor Removal operation illustration Remove the parts based on the illustration 1 Lens 2 black mark sensor 3 sensor support...

Page 37: ...31 1 13 dust free sponge installation operation illustration As illustration shows the dust free sponge should be placed next to the feeding platen but not too close...

Page 38: ...32 1 14 cutter disassembly operation illustration Remove the cutter fixing screw 1 15 peeler assembly operation illustration peeler...

Page 39: ...33 SECTION 4 EXPLODED DRAWING PARTS LIST Part One Complete Assembly Exploded Diagram and Part List 1 1 Complete Assembly Exploded Diagram...

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Page 41: ...locating block R 1 13 503 904 0241 Media regulating gear 1 14 001 904 0150 DL 210 grounding cable 2 15 906 904 0140 Cutter converter board 1 16 007 904 0010 motor 1 17 E 00930 080 screw PH SW PW M3 0...

Page 42: ...r 1 44 508 904 0050 Buckle shaft 3 45 503 904 0021 Lower housing 1 46 503 904 0351 Top cover 1 47 E 00130 040 screw PH M3 0 4 4 48 501 904 0220 wifi board plate 1 49 503 904 0340 radome WiFi connector...

Page 43: ...w PHT BT M2 0 10 1 77 906 904 0072 Black mark sensor assy 1 78 503 904 0430 Gap sensor frame 1 79 503 904 0440 Gap sensor frame hook 2 80 906 904 0041 Transmissive senor assy 1 81 503 904 0450 insulat...

Page 44: ...T N M3 0 8 2 98 508 904 0030 Ladder screw 2 99 E 12830 120 Cross recessed B head triangular screw 1 100 501 904 0090 Shaft spring R 1 101 503 904 0083 Ribbon bracket 1 102 503 904 0051 Media holder 1...

Page 45: ...laten set 2 3 518 904 0020 Peeler platen 1 4 501 904 0200 Peeler blade 1 5 501 904 0210 Peeler spring 2 6 501 904 0280 Grounding plate 1 7 906 904 0060 Peeler connector 1 8 E 60330 000 E ring 3 2 9 E...

Page 46: ...h board 1 2 503 904 0340 radome 1 3 501 904 0220 Bluetooth plate 1 4 E 00130 040 screw PH M3 0 4 2 VIII USB 1 501 904 0260 Interface baffle 1 2 E 00130 040 screw PH M3 0 4 2 IX other spare 1 02 904 00...

Page 47: ...P N Dascom Internal NO Part Name EN Illustration Option Spar e 99520 21 905 904 0010R Power Adapter Spare 99574 21 503 904 0351 R Top Cover Assy Spare 99575 21 503 904 0021 R Lower Cover Spare 99576...

Page 48: ...577 21 503 904 0141R Ribbon Spindle Spare 99578 21 007 904 0010R Motor Assy Spare 99579 21 518 904 0011R Platen Spare 99580 21 501 904 0230R Ribbon Spindle Spring Spare 99581 421 916 904 0010R Thermal...

Page 49: ...06 904 0020R Control Panel Assy Spare 99584 21 906 904 0031R Media Sensor Assy Spare 99585 21 902 904 0010R Cover open sensor assy Spare 99586 21 906 904 0050R Ribbon Sensor Assy Spare 99587 21 906 90...

Page 50: ...906 904 0090R 25Pin Serial Interface Card option 99590 21 930 904 0010R Parallel Interface Card option 99591 21 903 904 0020R Auto cutter option 99596 21 930 904 0070R Ethernet card option 99597 21 9...

Page 51: ...possible cause s inspection What to do Paper feed fails or paper feed is abnormal Media jam Check ribbon assembly and paper path Remove label jammed and clean print head with alcohol then reload ribb...

Page 52: ...ograph or multitester If voltage is abnormal then the main board is damaged Replace the main board 1 1 3 Printing error Symptom Possible Cause Inspection Recovery The page is blank Unsecured connectio...

Page 53: ...the prescribed voltage Print head is damaged Perform print test via setup tool Replace the print head Print head pressure is too low Adjust the pressure of screw in ribbon assembly Adjust the pressure...

Page 54: ...lf test Reset the print mode via setup tool Unsecured connection of the sensor cable Check the sensor cable Re connect the sensor cable Sensor cable or connector is damaged Check the sensor cable Repl...

Page 55: ...ed connection of the sensor cable Check the sensor cable Reconnect the cable Sensor cable or connector is damaged Check the sensor cable Replace the sensor cable or connector The detection circuit is...

Page 56: ...m Possible Cause Inspection Recovery The printer does not print Unsecured connection between communication cable and printer Check the communication cable Re connect the communication cable The commun...

Page 57: ...dicator cable Replace the cable or connector Key or LED indicator is damaged Check key or indicator circuit with oscillograph or multitester Replace the key or indicator Key indicator circuit is damag...

Page 58: ...inting State Printer starts to print once receiving data from the host and stops printing after finishing Media Out State Media is fed and cut after printing 1 2 1 LED notice LEDs LEDs behavior Status...

Page 59: ...power adapter Low voltage fast blink off Change the power adapter Print head mechanism open on off Close the print head mechanism Out of media off on Load the media Media jam off fast blink Check med...

Page 60: ...e the below diagram 2 1 Block Diagram Interface Boards Parallel board option Serial board option Ethernet board option WIFI board option Bluetooth board option motor Print head Cutter Ribbon sensor Me...

Page 61: ...55 2 2 Socket Position on the Main Board...

Page 62: ...www dascom com FRANCE DASCOM Europe GmbH 117 Avenue Victor Hugo 92100 Boulogne Billancourt France Phone 33 1 73 02 51 98 www dascom com CHINA Jiangmen Dascom Computer Peripherals Co Ltd No 399 Jinxing...