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Tally Dascom DT-210/230                                                                              User Guide V1.3 

 

68

 

6.5

 

Cleaning Thermal Head 

 

DASCOM recommends cleaning the thermal print head periodically (generally every 3 months) to 

maintain receipt print quality. 

 

 

 

After printing, the thermal print head becomes very hot. Be careful not to touch 

it and to let it cool before you clean it.   

 

Do not damage the thermal print head by touching it with your fingers or any 

hard object.

 

 

 

Turn off the printer, open the printer cover, and clean the thermal elements of the print head with 

a cotton swab moistened with an alcohol solvent (ethanol, methanol, or isopropyl). 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Depending on the roll paper used, paper dust may stick to the platen roller and roll paper end sensor. 

To  remove  the  paper  dust,  clean  the  platen  roller  and  roll  paper  end  sensor  with  a  cotton  swab 

moistened with water. Turn on the printer power only after the water has completely dried. 

 

 

 

 

 

 

 

Summary of Contents for DT-210

Page 1: ...User Guide DT 210 230 Thermal Receipt Printer ...

Page 2: ...ive substances Ensure the printer is connected to a socket with the correct voltage Always disconnect the printer from the power before opening the device to perform maintenance work or remedy errors Do not expose the printer to high temperatures direct sunlight or dust Keep all liquids away from the printer Protect the printer from shock impact and vibration Make sure that both the printer and th...

Page 3: ...hen Gasen oder explosiven Stoffen auf Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen Wenn Sie den Drucker vom Netz trennen wollen den Drucker ausschalten und immer den Netzstecker an der Steckdose ziehen Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen Keine Flüssigkeiten mit dem Drucker in Berührung bringen Den Drucker keinen Erschütteru...

Page 4: ...orsque la tension est correcte Pour déconnecter l imprimante de l alimentation principale mettre l imprimante hors tension et toujours débrancher le connecteur secteur de la prise murale Ne pas exposer l imprimante à des températures élevées à la lumière directe du soleil ou à la poussière Ne pas mettre l imprimante en contact avec des liquides Ne pas exposer l imprimante à des chocs impacts ou vi...

Page 5: ...losive Collegare la stampante a una presa di corrente con tensione adeguata Per scollegare la stampante dalla rete di alimentazione spegnere la stampante e disinserire sempre il connettore di rete dalla presa Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere Evitare il contatto della stampante con liquidi Non esporre la stampante a colpi scosse o vibrazioni...

Page 6: ...amabilidad o sunstancias explosivas Asegure conectar la impresora sólo a un enchufe con un voltaje correcto Cuando quiera desconectar la impresora de la red apague la impresora y siempre tire la clavija de alimentación del enchufe No exponga la impresora a temperaturas altas a la luz solar directa y al polvo No ponga la impresora en contacto con fluidos Nunca exponga la impresora a sacudidas choqu...

Page 7: ...воспламеняющихся газов и взрывчатых веществ Включайте принтер в розетку только с соответствующим напряжением Если Вы хотите отключить принтер от напряжения сначала выключите принтер сам и затем выньте штекер из розетки Берегите принтер от нагревания от попадания на него прямых солнечных лучей и пыли Не допускайте попадания жидкости на принтер Нельзя подвергать принтер тряске ударам и вибрации Убед...

Page 8: ... ou substâncias explosivas Assegure se de conectar a impressora à tomada elétrica com a voltagem apro priada Quando desligar a impressora da rede desligue sempre a impressora e retire o cabo da tomada Não exponha a impressora a temperaturas altas ou luz solar direta Não aproxime substâncias lí quidas da impressora Proteja a impressora de choques impactos e vibrações Desligue a impressora e o compu...

Page 9: ...a koymayın Yazıcı akım kablosunu sadece doğru gerilime sahip bir prize takın Yazıcıyı şebeke ağından ayırmak istediğinizde yazıcıyı kapatın ve ağ fişini her zaman prizden çıkartın Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır Yazıcı hiçbir sarsıntıya darbeye veya titreşime mâruz kalmamalıdır Veri kabl...

Page 10: ...onics is a trademark of Centronics Data Computer Corporation DOS is a trademark of Microsoft Corporation SAP is a trademark of SAP AG Windows Windows 7 Windows 8 Windows 95 Windows 98 Windows NT Windows 2000 Windows 2003 2008 2013 Server Windows XP and Windows Vista are trademarks of Microsoft Corporation All other product names and company names appearing in this manual are the registered tradema...

Page 11: ...e and correct use of the printer Symbols Description The symbols in this manual are identified by their level of importance as defined below Read the following carefully before handling the product CAUTION Provides information that must be observed to prevent damage to the equipment or loss of date NOTE Advises you of information that is essential to complete a task ...

Page 12: ...s manual provides developer engineers with all the necessary information DT 210 230 Programming Guide This provides description in Acrobat format of the commands used by each DT printer along with sample programs and other information about the printer Software Utility DT 210 230 Printer Driver Windows DT 210 230 Printer Driver Linux DT 210 230 Utility Windows JavaPOS SDK OPOS SDK OPOS SDK for NET...

Page 13: ...ensor 16 2 5 Loading Roll Paper 17 2 5 1 Loading 80mm Media 17 2 5 2 Loading 58mm Media 19 2 6 Connecting to Computer 20 2 6 1 Connection Cable Requirement 20 2 6 2 Connecting USB Interface 21 2 6 3 Connecting Cash Drawer Interface 21 2 6 4 Connecting Serial Interface 22 2 6 5 Connecting Parallel Interface 23 2 6 6 Connecting Ethernet Interface 23 2 6 7 Connecting Wi Fi Interface 24 2 7 Installing...

Page 14: ... 4 Removing Jammed Paper 66 6 5 Cleaning Thermal Head 68 7 COMMUNICATION INTERFACES SPECIFICATIONS 69 7 1 USB interface 69 7 2 Cash Drawer interface 69 7 3 Serial interface 70 7 4 Parallel interface 71 7 5 Ethernet interface 72 7 6 Wi Fi interface 72 7 7 Power Adapter 72 8 CHARACTER CODE PAGES 74 8 1 Common to All Pages International Character Set USA 74 8 2 International Character Sets 75 8 3 Use...

Page 15: ...Tally Dascom DT 210 230 User Guide V1 3 DASCOM REPRESENTATIVES 96 ...

Page 16: ...4 bit Windows Vista 32 and 64 bit Java POS OPOS and Linux Features Printing High speed printing 260 mm s maximum Versatile roll capacity with ability to use 80mm and 58mm wide paper rolls Can use paper roll with a maximum of 83mm diameter Equipped with a fast and quiet cutter DT 230 Handling Compact design can be installed anywhere Drop in paper roll mechanism facilitating easy paper handling and ...

Page 17: ...d Cash Drawer On board one optional interface daughter board Serial Parallel Ethernet Wi Fi or fiscal interface Print density The density can be adjusted to different levels DT 210 Level 1 Density light Speed 230 mm s Level 2 Density middle Speed 220 mm s Level 3 Density middle Speed 210 mm s Level 4 Density dark Speed 200 mm s DT 230 Level 1 Density light Speed 270 mm s Level 2 Density middle Spe...

Page 18: ...0 1mm Paper roll diameter Max OD 83mm Min ID 13mm Paper load Upward cover open and Easy paper loading Paper cut Manual tear Auto cutter hay cutter type and partial cut Emulation ESC POS TM T88IV Compatible command set Noise The noise level will be less than 50 dBA at 260mm s printing speed to be measured in accordance with ISO 7779 Physical Spec Operating condition 5 45 10 95 RH Storage condition ...

Page 19: ...inger nail or hard articles to touch the surface of thermal paper otherwise it will cause color fading When the environment temperature is higher than 70 C the thermal paper color will fade so pay attention to the influence of temperature humidity and sunlight Paper type Specified thermal paper Form Roll paper Size Roll paper diameter 83 mm 3 27 maximum Min core diameter 13mm Take up roll paper wi...

Page 20: ...5 0 5 mm 3 13 0 02 0 141 0 05 mm 0 056 0 002 72 2 0 2 mm 2 84 0 008 3 7 mm 0 15 3 7 mm 0 15 All the numeric values are typical 58 mm paper width printing The printable area of a paper with width of 57 5 0 5 mm 2 26 0 02 is 50 8 0 2 mm 2 00 0 008 360 dots and the space is approximately 3 7mm 0 15 on the left side and approximately 3 0 mm 0 12 on the right side 57 5 0 5 mm 2 26 0 02 0 141 0 05 mm 0 ...

Page 21: ...anual cutter position Auto cutter blade position Approx 15 Paper feed direction Center of the print dotline Units mm All the numeric values are typical The values may vary slightly as a result of paper slack or variations in the paper Take this into account when setting the cutting position of the auto cutter ...

Page 22: ...rnal Dimension and Mass Width Approximately 147 mm 5 78 Depth Approximately 203 9 mm 8 03 Height Approximately 149 2 mm 5 87 Mass DT 210 Approx 1 6kg 3 53lb excluding power adapter DT 230 Approx 1 7kg 3 75lb excluding power adapter Front View Side View ...

Page 23: ...printer for possible damage 2 Open the top cover of the printer to see if the media compartments are in order If you discover shipping damage upon inspection Immediately notify the shipping company and file a damage report Keep all packaging material for shipping company inspection Notify your authorized reseller Interface Cable Cover Power Cord CD Roll Paper Power Adaptor ...

Page 24: ...lation Guide 1 piece CD 1 piece including user guide graphic installation guide Driver and demo tool 1 7 Product Configurations There are two models in this series DT 210 without auto cutter DT 230 with auto cutter Interface Types USB interface Serial interface USB RS0232C Parallel interface USB bidirectional parallel port IEEE1284 Cash Drawer Interface LAN interface Ethernet 10Base T 100Base TX W...

Page 25: ...ion O indicates optional configuration PAR Parallel interface SER Serial interface ETH Ethernet interface 1 8 Part Names and Functions Printer components and functions are shown as below Component Function Printer Cover Open the cover when loading roll paper Control Panel Shows printer status Power Switch To power printer ON or OFF Cutter Cover To protect the auto cutter and to clear paper jam at ...

Page 26: ...es when the printer is offline Lights after the power is turned on or after a reset offline Automatically goes out after a while to indicate that the printer is ready Lights when the end of the roll paper is detected and when printing has stopped offline If this happens replace the roll paper Flashes when an error occurs For details about the flash code see Error Status in chapter 6 1 Goes out dur...

Page 27: ... this button down feeds the roll paper continuously 1 8 3 LED Indicators Description POWER ERROR PAPER BEEPER Printer Cover is open On On On Short beep for twice and long beep for once Roll paper is sufficient On Off Off No beep Roll paper end On On On Short beep for three times Roll paper near end On Off On No beep ...

Page 28: ...ed that install the printer at horizontal line Horizontal Installation You can install this printer horizontally Place the printer on a solid flat stable surface ensure the printer is placed in a stable position and there is easy access for users to the control panel and roll paper holder Also ensure there is enough space for sufficient ventilation and for the printout 1 Placing the Printer page 1...

Page 29: ...source of water Avoid the printer on place where it is vibration and shock Ensure printer ground connect is safe When the printer is at operation and maintenance it is recommended to retain the enough space to ensure the printer can work in reliability and ease of operation Vertical Installation Vertical Installation Steps You need to perform the follow tasks to install the printer on a wall 1 Mou...

Page 30: ...e power supply interface at the rear of the printer 4 Ensure the power cord is securely connected Connect the power cord plug to a mains socket on the wall 1 Please only use the power adapter are recommended by supplied or equivalent products 2 When disconnecting the AC adapter plug handheld plug connector housing to avoid the pulling on the cable in force 3 Avoid drag the power adapter cable othe...

Page 31: ...s vary slightly in shape depending on paper roll design and manufacturing tolerances it is impossible to detect the remaining paper exactly Follow the steps below to adjust the roll paper near end detector 1 Open the roll paper cover and remove the roll paper 2 You will see a black lever inside as shown below 3 Adjust the lever according to your need Adjustments position Remaining amount of paper ...

Page 32: ...f paper used by the printer before printing The default paper type is specified thermal paper 2 5 1 Loading 80mm Media 1 Press the cover open button to open the cover 2 Remove the used roll paper core if any 3 Insert the paper roll with its print area facing down as shown in the figure ...

Page 33: ...Install the media in the correct direction 5 Pull out some roll paper and close the cover Make sure the paper inside is tight enough otherwise it will tissue paper or other obstacle 6 Tear off the paper with the manual cutter till you hear a sound ...

Page 34: ...alling the roll paper guide and changing the paper width setting with customized value Follow the steps below to install the roll paper guide 1 Open the roll paper cover 2 Hold the paper separator and carefully pull it out in the direction of arrow 3 Move paper separator from right side to the specified position near the middle of paper holder and carefully insert it into the specified position ...

Page 35: ... cause damage to the interface board and the printer 2 6 1 Connection Cable Requirement Connection cable must comply with the following requirements Connection Type Specifications USB USB 1 1 2 0 compatible Serial RS232 Parallel IEEE 1284 4 Cash Drawer Ethernet 10 Base T 100 Base TX compatible Component Function Power Socket Connects power supply to the printer Cash Drawer Interface Connects Cash ...

Page 36: ...terface 1 Confirm that the power switch is OFF 2 Confirm the top and button of the cash drawer cable connector and insert it into the cash drawer kick out connector at the back of the printer 3 Screw the cash drawer s ground wire to the body of the printer CAUTION DO NOT connect any other device than the specified cash drawer to the cash drawer kick out connector Do NOT connect a telephone line ei...

Page 37: ...es 1 Insert the interface cable connector firmly into the interface connector on the connector panel 2 When using the connectors equipped with screws tighten them to secure the connectors firmly 3 When using interface cables equipped with a grounding line attach the ground line to the screw hole marked FG on the printer 4 Connect the other end of the interface cable to the host computer ...

Page 38: ...nterface Before installation make you have installed the driver and the driver for Ethernet interface see Installing Driver on page 17 When LAN cables are installed outdoors make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection Otherwise the devices can be damaged by lightning Never attempt to connect the customer display c...

Page 39: ...Tally Dascom DT 210 230 User Guide V1 3 24 2 6 7 Connecting Wi Fi Interface Users have to prepare a Wlan card by themselves and install it in the Wi Fi interface ...

Page 40: ...ce Cover Adjust the relative positions between interface cover and printer as shown below and push the interface cover as arrow shows below Splash Cover optional kit Slip the fixed hooks on both sides of splash cover into the mounting hole on the printer and close the splash cover ...

Page 41: ...the printer driver setup Your printer CD ROM comes with Windows drivers Go to the related folder and run the driver setup installer If the Software Pack CD ROM is not available you can download the latest driver from the Tally Dascom Web Site http www dascom com 1 Double click the driver You will see the screen as below Click Install to continue ...

Page 42: ...uide V1 3 27 2 Choose the desired port to use after selecting the Port option USB001 for USB port com1 for serial port and LPT1 for parallel port click Next to continue 3 Click Finish to finish the installation process successfully ...

Page 43: ...Tally Dascom DT 210 230 User Guide V1 3 28 3 2 Installing Setup Tool Your printer CD ROM comes with Tally Dascom Setup Tool Go to the folder and run the installer 1 Choose setup language 2 Click next ...

Page 44: ...Tally Dascom DT 210 230 User Guide V1 3 29 3 Select the installation path to the tool 4 Click Next ...

Page 45: ...Tally Dascom DT 210 230 User Guide V1 3 30 5 Click Install 6 Wait for a sec ...

Page 46: ...Tally Dascom DT 210 230 User Guide V1 3 31 7 Installation complete Click Finish ...

Page 47: ...s could turn on the black mark with the tool or the DIP switch 3 Black mark settings Use Black Mark enable or disable the black mark Modify the position a Print Start Position set the position from the black mark to the printing start point b Cutter Start Position set the position from the black mark to the cutting point Black Mark Auto Locate Whenever power on the printer or pressing down the upp...

Page 48: ...Tally Dascom DT 210 230 User Guide V1 3 33 Enable the Black Mark ...

Page 49: ...rnet and Wi Fi Interface In different operation system screen may differ slightly Please operate according to the tips 1 Install the printer driver as USB installation 2 Click Start Devices and Printers right click on the DT 230 Printer Driver and then click Printer Properties ...

Page 50: ...Tally Dascom DT 210 230 User Guide V1 3 35 3 Then you will see the screen as below Click Ports Add Port 4 Select Standard TCP IP Port and click New Port ...

Page 51: ...Tally Dascom DT 210 230 User Guide V1 3 36 5 You will see the screen as below click Next to continue 6 Complete the Printer Name or IP Address and Port Name And then click Next ...

Page 52: ...Tally Dascom DT 210 230 User Guide V1 3 37 7 Wait for detecting the port 8 And then you will see the screen as below click Next to continue ...

Page 53: ...Tally Dascom DT 210 230 User Guide V1 3 38 9 Click Finish to complete the printer driver installation ...

Page 54: ...ide V1 3 39 10 Click Start Devices and Printers right click on the DT 230 Printer Driver and then click Printer Properties Then click Ports Configure Port finish the setup parameter in the screen as below Click OK to finish the setup ...

Page 55: ...t Mask 255 255 255 0 GateWay 192 168 1 1 DHCP Disable or Enable MAC Address xx xx xx xx xx xx 3 6 2 Wi Fi Self test Press Reset key with the tip of pen or a small tool when the printer is on The printer will print out current software edition and the TCP IP setting information of the interface card Here is the self test information Firmware V1 0 04 01 WIFI mode AP by default STA AP STA SSID DT 230...

Page 56: ...210 230 User Guide V1 3 41 MAC Address xx xx xx xx xx xx DHCP Enable Disable 3 6 3 Reset Parameters Press and hold Reset key and then turn on the printer at the same time The board will reset itself to factory setting ...

Page 57: ...com DT 210 230 User Guide V1 3 42 3 6 Ethernet IP Address Setting 1 Connect the printer with the computer via USB make sure the printer is power on 2 Open the utility tool choose Printer Setting Ethernet Setting ...

Page 58: ...ns Access Point AdHoc Mode When the printer is working under AP mode it works as an access point to the cable network for the user STA means Station mode Infra Structure Mode When the printer is working under STA mode it works as a wireless terminal device It is discoverable and choose access point We would suggest you use AP mode for your initial usage Factory setting AP mode at the convenience o...

Page 59: ...V1 3 44 3 7 1 Access to Wi Fi Setting Page 1 Turn on printer 2 You will see DT 230_WIFI in the wireless network connection list Click Connect 3 Double click DT 230_WIFI for connection It will display Connected if connection is successful ...

Page 60: ...self test to obtain the exact IP address from the print out you can see the current IP is 192 168 0 33 5 Use a web browser to log on to http 192 168 0 33 Enter the user name and password then click OK to proceed Default username admin Password admin admin admin ...

Page 61: ...Tally Dascom DT 210 230 User Guide V1 3 46 6 Then you are on the Wi Fi setting page where users can change related parameters ...

Page 62: ...Tally Dascom DT 210 230 User Guide V1 3 47 3 7 2 Wlan Setup STA mode 1 Click work mode option then choose STA mode 2 Click Save button after modifying the parameter But don t click restart ...

Page 63: ...Tally Dascom DT 210 230 User Guide V1 3 48 3 Click STA Setting on the left and you are on the page to STA setting Click Scan 4 You can see there is several access points available ...

Page 64: ...Tally Dascom DT 210 230 User Guide V1 3 49 5 Choose the network you need And then click OK For example embedded see below picture 6 You are asked to provide password for access of this network ...

Page 65: ...hen click Save after other settings Above setting are just examples not your actual on site network setting Please refer to your IT network engineer for help 8 If you want to change STA setting parameters press back to do so otherwise press restart to verify the setting ...

Page 66: ...ng the printer new settings are valid You could confirm it by a Wi Fi self test NOTE After changing to STA mode access point will assign an IP address to the printer by printing WIFI configuration page users could see the IP address and use it for entering WIFI setting page in the future ...

Page 67: ...Tally Dascom DT 210 230 User Guide V1 3 52 3 7 3 Wlan Setup AP mode 1 Click on the Work Mode roll down to AP mode click on Save 2 Click Save button after modifying the parameter But don t click restart ...

Page 68: ...om DT 210 230 User Guide V1 3 53 3 You could change the network mode SSID IP address or other settings Click Save button after modifying the parameters Please refer to the IT network engineer for correct setting ...

Page 69: ...Tally Dascom DT 210 230 User Guide V1 3 54 4 Restart printer new parameter will be valid 5 Restart printer new parameter will be valid ...

Page 70: ...There are two methods to restore factory setting Method One 1 Turn off the printer 2 Press and hold the black button on the Wlan board And then turn on the printer 3 Wait for five seconds the Wlan board will return to factory setting Method Two Visit http 192 168 0 33 Default username is admin with password admin for the first time to log in Click OK on the Restore Page ...

Page 71: ...e the DIP switch settings CAUTION Before you remove the DIP switch cover turn the printer off Otherwise short circuit may cause the printer to malfunction DIP switch settings are enabled only when the power is turned on or the printer is reset via the interface If the settings are changed after that the functions will not change 1 Make sure the power supply for the printer is turned off 2 Unscrew ...

Page 72: ...ction EVEN ODD OFF 1 6 Baud Rate Selection bps See the Transmission Speed table below OFF 1 7 ON 1 8 OFF Transmission Speed Transmission Speed bps bits per second 1 6 1 7 1 8 2400 ON OFF OFF 4800 ON 9600 OFF ON OFF 19200 default OFF OFF 38400 OFF ON ON 57600 OFF OFF 115200 ON ON Note Depending on print conditions such as print duty print head temperature and data transmission speed print speed is ...

Page 73: ...heir function changes For the details see For Serial Interface RS 232C on page 47 DIP Switches Bank 1 SW Function ON OFF Initial setting 1 1 Auto Line Feed at CR Enable Disable OFF 1 2 1 8 Reserved OFF DIP Switches Bank 2 SW Function ON OFF Initial Setting 2 1 Reserved OFF 2 2 Internal bell control Internal bell disable Internal bell enable OFF 2 3 Auto Cutter Disable Enable OFF 2 4 BUSY Condition...

Page 74: ...OFF Reserved 3 Darker than standard OFF ON Reserved 4 Dark If the print density is set to 3 or 4 level printing speed may be reduced The print density can be set with DIP switches or the customized value 4 1 4 Auto Cutter Enable Disable Selection Dip Switch Set 2 SW 2 3 ON Auto Cutter Disabled OFF Auto Cutter Enabled Application Ignores Auto Cutter error for continuous printing ...

Page 75: ... V1 3 60 4 2 Memory Switch Setting You can access the switch via the setup tool which is more convenient Here is the steps CAUTION Only with parallel connection 1 Open the utility tool for DT 210 230 2 Choose Printer Setting DIP Setting ...

Page 76: ...Tally Dascom DT 210 230 User Guide V1 3 61 3 You could change the setting here And then click Write to verify the new settings ...

Page 77: ...ded the top cover of the printer is closed and the printer is power off 2 While pressing the FEED button turn on the printer Keep pressing the FEED button until the printer starts printing The printer then starts printing current status of the printer With the LAN interface before printing starts it takes 6 seconds if the IP address is fixed and 13 seconds id the IP address is obtained with the au...

Page 78: ...face Number of data bits Number of stop bits Flow Control Parity Checking Receive error method Buffer size Resident Character Types Density level DIP Switch setting SELF TEST Model DT 230 Firmware Version SV1 02 16 S N 000000000000 Serial Interface Baud Rate 19200 bps Data bits 8 bits Stop bits 1 bit Flow Control DTR DSR Parity Checking None Receive error print Buffer Capacity 48K bytes Resident C...

Page 79: ...ting HEX DUMP PRINT MODE followed by the received data printed in hexadecimal numbers and some characters CAUTION The printer prints if there is no characters corresponding to data During hexadecimal dump functions except some command will be disabled If print data does not cover a line press the FEED switch to print the line Printing example Hexadecimal Dump To terminate hexadecimal dump press FE...

Page 80: ...rmal head or print roller Low Print density Increase the print density level Paper Jam Paper stuck Open the printer cover check the paper path and remove jammed paper Vertical dot line missing Dirty thermal head or print roller Clean the thermal head or print roller Thermal head damaged Contact your dealer for assistance Trouble Potential Problem Solution No LEDs on Incorrect power supply cable co...

Page 81: ...r edge abrasion paper too thick Replace the cutter Paper Jam Thermal printer head over hear Reduce the density of printing Driving too fast Reduce the printer speed to the limit of thermal printer head Wrong paper feeding position Put the paper parallel with paper mount and insert into the space between the platen roller and the thermal print head 6 4 Removing Jammed Paper When a paper jam occurs ...

Page 82: ...pen it like the picture shows 3 Turn the knob until the cutter blade returns to the normal position This returns the cutter blade to the normal position There is label near the cutter to assist you 4 Close the cutter cover 5 Open the printer cover and remove the jammed paper ...

Page 83: ... thermal print head by touching it with your fingers or any hard object Turn off the printer open the printer cover and clean the thermal elements of the print head with a cotton swab moistened with an alcohol solvent ethanol methanol or isopropyl Depending on the roll paper used paper dust may stick to the platen roller and roll paper end sensor To remove the paper dust clean the platen roller an...

Page 84: ...ter The interface pin assignment is listed below 7 1 USB interface USB interface pin assignment PIN No Description Classic wire color 1 VBUS Red 2 D White 3 D Green 4 GND Black USB interface connector diagram 7 2 Cash Drawer interface Cash Drawer interface pin assignment Cash drawer interface supports DC24V 1A RJ 11 6P type socket Pin No Description Direction 1 Frame Ground 2 Drawer kick out drive...

Page 85: ... No Description PIN 1 Frame Ground PIN 2 TXD PIN 3 RXD PIN 4 RTS PIN 5 Unconnected PIN 6 DSR PIN 7 Signal Ground PIN 8 19 Unconnected PIN 20 DTR PIN 21 25 Unconnected User can view the setting of interface via printing configuration sample The default setting of serial interface is as follow 38400 bps baud rates 8 bit data bit 1 bit stop bit no parity support RTS CTS handshaking protocol Serial in...

Page 86: ...nter response signal indicates that the printer has received a Data byte 11 P Busy Signal The printer is busy High level indicates that the printer can t receive data 12 P PE Signal Paper end signal High level indicates that the printer is out of paper 13 Unconnected 14 Unconnected 15 Unconnected 16 Logic Ground 17 Frame Ground separated from logic ground 18 Unconnected 19 30 Logic Ground 31 Uncon...

Page 87: ... TX Tranceive Data 3 RX Receive Data 4 n c Not connected 5 n c Not connected 6 RX Receive Data 7 n c Not connected 8 n c Not connected Ethernet interface connector diagram 7 6 Wi Fi interface Wi Fi interface supports 2 4 GHz IEEE Std 802 11b g n standard 7 7 Power Adapter Power Socket pin assignment Pin Number Signal Name 1 24 V 2 GND 3 N C SHELL F G Power Supply connector diagram ...

Page 88: ...Tally Dascom DT 210 230 User Guide V1 3 73 Power Supply interface type Printer Unetop DC 002 or similar products Computer Unetop DP 002 or similar products ...

Page 89: ...13 2 2 B R b R 02 18 34 50 66 82 98 114 3 XOFF 3 C S c s 03 19 35 51 67 83 99 115 4 EOT DC4 4 D T d t 04 20 36 52 68 84 100 116 5 ENQ NAK 5 E U e u 05 21 37 53 69 85 101 117 6 ACK 6 F V f V 06 22 38 54 70 86 102 118 7 CAN 7 G W g w 07 23 39 55 71 87 103 119 8 8 H X h x 08 24 40 56 72 88 104 120 9 HT 9 I Y i y 09 25 41 57 73 89 105 121 A LF J Z j Z 10 26 42 58 74 90 106 122 B ESC K k 11 27 43 59 75...

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Page 94: ...3 SP 154 ź 155 Č 156 ş 157 158 159 160 161 162 163 164 Á 165 Â 166 Ě 167 Ş 168 169 170 171 172 Ż 173 ż 174 175 176 177 178 179 180 181 Ă 182 ă 183 184 185 186 187 188 189 190 191 đ 192 Ð 193 Ď 194 Ë 195 d 196 Ň 197 Í 198 Î 199 ě 200 201 202 203 204 Ţ 205 Ů 206 207 Ó 208 β 209 Ô 210 Ń 211 ń 212 ň 213 Š 214 š 215 Ŕ 216 Ú 217 ŕ 218 Ű 219 ý 220 Ý 221 ţ 222 223 224 225 226 ˇ 227 228 229 230 231 232 233...

Page 95: ... 180 196 212 228 244 5 à ò Ñ Á Õ 133 149 165 181 197 213 229 245 6 å û a  ã Í μ 134 150 166 182 198 214 230 246 7 ç ù o À à Πþ 135 151 167 183 199 215 231 247 8 ê ÿ Ï Þ 136 152 168 184 200 216 232 248 9 ë Ö Ú 137 153 169 185 201 217 233 249 A è Ü Û 138 154 170 186 202 218 234 250 B ï ø Ù 139 155 171 187 203 219 235 251 C î ý 140 156 172 188 204 220 236 252 D ì Ø Ý 141 157 173 189 205 221 237 253...

Page 96: ... 164 180 196 212 228 244 5 à ò Ñ σ 133 149 165 181 197 213 229 245 6 Á Ú a μ 134 150 166 182 198 214 230 246 7 ç ù o τ 135 151 167 183 199 215 231 247 8 ê Ì Ф 136 152 168 184 200 216 232 248 9 Ê Õ Ò Θ 137 153 169 185 201 217 233 249 A è Ü Ω 138 154 170 186 202 218 234 250 B Í δ 139 155 171 187 203 219 235 251 C Ô n 140 156 172 188 204 220 236 252 D ì Ù Φ 141 157 173 189 205 221 237 253 E Ã Pt ε 14...

Page 97: ...132 148 164 180 196 212 228 244 5 à Ï σ 133 149 165 181 197 213 229 245 6 û μ 134 150 166 182 198 214 230 246 7 ç ù τ 135 151 167 183 199 215 231 247 8 ê Î Ф 136 152 168 184 200 216 232 248 9 ë Ô Θ 137 153 169 185 201 217 233 249 A è Ü Ω 138 154 170 186 202 218 234 250 B ï δ 139 155 171 187 203 219 235 251 C î n 140 156 172 188 204 220 236 252 D Ù Φ 141 157 173 189 205 221 237 253 E À Û ε 142 158 ...

Page 98: ...164 180 196 212 228 244 5 à ò Ñ σ 133 149 165 181 197 213 229 245 6 å û a μ 134 150 166 182 198 214 230 246 7 ç ù o τ 135 151 167 183 199 215 231 247 8 ê ÿ Ф 136 152 168 184 200 216 232 248 9 ë Ö Θ 137 153 169 185 201 217 233 249 A è Ü Ω 138 154 170 186 202 218 234 250 B ï ø δ 139 155 171 187 203 219 235 251 C î n 140 156 172 188 204 220 236 252 D ì Ø Φ 141 157 173 189 205 221 237 253 E Ä Pt ε 142...

Page 99: ...з 151 и 152 й 153 к 154 л 155 м 156 н 157 о 158 п 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 р 208 с 209 т 210 у 211 ф 212 х 213 ц 214 ч 215 ш 216 щ 217 ъ 218 ы 219 ь 220 э 221 ю 222 я 223 Ё 224 ё 225 Є 226 є 227 Ї 228 ї 229 Ў 230 ў 231 232 233 23...

Page 100: ...196 212 228 244 5 ๕ ง ท ศ ๆ 133 149 165 181 197 213 229 245 6 ๖ จ ธ ษ ฯ 134 150 166 182 198 214 230 246 7 ๗ ฉ น ส 135 151 167 183 199 215 231 247 8 ๘ ช บ ห 136 152 168 184 200 216 232 248 9 ๙ ซ ป ฬ 137 153 169 185 201 217 233 249 A ฃ ฌ ผ อ 138 154 170 186 202 218 234 250 B ฅ ญ ฝ ฮ 139 155 171 187 203 219 235 251 C โ ฎ พ ะ 140 156 172 188 204 220 236 252 D ใ ฏ ฟ ฦ 141 157 173 189 205 221 237 253 E ...

Page 101: ... 180 196 212 228 244 5 ฅ ต ล ๅ ๕ 133 149 165 181 197 213 229 245 6 ฆ ถ ฦ ๆ ๖ 134 150 166 182 198 214 230 246 7 ง ท ว ๗ 135 151 167 183 199 215 231 247 8 จ ธ ศ ๘ 136 152 168 184 200 216 232 248 9 ฉ น ษ ๙ 137 153 169 185 201 217 233 249 A ช บ ส 138 154 170 186 202 218 234 250 B ซ ป ห 139 155 171 187 203 219 235 251 C ฌ ผ ฬ โ 140 156 172 188 204 220 236 252 D ญ ฝ อ ใ 141 157 173 189 205 221 237 253 E...

Page 102: ...8 164 180 196 212 228 244 5 ฅ ต ล ๅ ๕ 133 149 165 181 197 213 229 245 6 ฆ ถ ฦ ๆ ๖ 134 150 166 182 198 214 230 246 7 ง ท ว ๗ 135 151 167 183 199 215 231 247 8 จ ธ ศ ๘ 136 152 168 184 200 216 232 248 9 ฉ น ษ ๙ 137 153 169 185 201 217 233 249 A ช บ ส 138 154 170 186 202 218 234 250 B ซ ป ห 139 155 171 187 203 219 235 251 C ฌ ผ ฬ 140 156 172 188 204 220 236 252 D ญ ฝ อ 141 157 173 189 205 221 237 253 ...

Page 103: ...212 228 244 5 à ح ف 133 149 165 181 197 213 229 245 6 SP û خ μ 134 150 166 182 198 214 230 246 7 ç ù د ق 135 151 167 183 199 215 231 247 8 ê ء ذ ك 136 152 168 184 200 216 232 248 9 ë آ ر ل 137 153 169 185 201 217 233 249 A è أ ز م 138 154 170 186 202 218 234 250 B ï ؤ س ن 139 155 171 187 203 219 235 251 C î ش ه ⁿ 140 156 172 188 204 220 236 252 D SP إ ص و 2 141 157 173 189 205 221 237 253 E SP ئ ى...

Page 104: ... 5 أ ٥ ع ص م ى 133 149 165 181 197 213 229 245 6 SP ٦ ئ ض ن ي 134 150 166 182 198 214 230 246 7 ٧ ا ط ه 135 151 167 183 199 215 231 247 8 ا ٨ ب ظ و ق 136 152 168 184 200 216 232 248 9 أل ب ٩ ة ع ى آل 137 153 169 185 201 217 233 249 A ت ف ت غ ي 138 154 170 186 202 218 234 250 B SP ث ث ض ل 139 155 171 187 203 219 235 251 C SP س ج ع ك 140 156 172 188 204 220 236 252 D ال ج ش ح ي 141 157 173 189 205 2...

Page 105: ...228 244 5 μ إ ص ه 133 149 165 181 197 213 229 245 6 ئ ض و 134 150 166 182 198 214 230 246 7 ا ç 135 151 167 183 199 215 231 247 8 ˆ ک ب ط è 136 152 168 184 200 216 232 248 9 ة ظ é ù 137 153 169 185 201 217 233 249 A ٹ ڑ ه ت ع ê 138 154 170 186 202 218 234 250 B ث غ ë û 139 155 171 187 203 219 235 251 C Œ œ ج ى ü 140 156 172 188 204 220 236 252 D چ SP ح ف ي SP 141 157 173 189 205 221 237 253 E ژ SP...

Page 106: ...acter spacing ESC Select print mode s ESC Set absolute print position ESC Select cancel user defined character set ESC Define user defined characters ESC Select bit image mode ESC Turn underline mode on off ESC 2 Select default line spacing ESC 3 Set line spacing ESC Select peripheral device ESC Cancel user defined characters ESC Initialize printer ESC D Set horizontal tab positions ESC E Turn emp...

Page 107: ...ized setting values Function 6 Transmit the customized setting values Function 11 Set the configuration item for the serial interface Function 12 Transmit the configuration item for the serial interface GS H Request transmission of response or status Function 48 Set the process ID response GS K Select print control method s Function 50 Select the print speed GS L GS 8 L Set graphics data Function ...

Page 108: ...ata in the symbol storage area Function 181 QR Code Print the symbol data in the symbol storage area Function 182 QR Code Transmit the size information of the symbol data in the symbol storage area GS Define downloaded bit image GS Print downloaded bit image GS Start end macro definition GS B Turn white black reverse print mode on off GS H Select print position of HRI characters GS I Transmit prin...

Page 109: ... that are supported by legacy models however it is recommended to replace them with upward compatible commands because they will not be supported in the future products Obsolete command Upward compatible command ESC i Partial cut one point left uncut GS V ESC m Partial cut three points left uncut GS V ESC u Transmit peripheral device status GS r ESC v Transmit paper sensor status GS r FS p Print N...

Page 110: ...n against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radi...

Page 111: ...81 Fax 44 0 1256 481400 www dascom com FRANCE DASCOM Europe GmbH 117 Avenue Victor Hugo 92100 Boulogne Billancourt France Phone 33 1 73 02 51 98 www dascom com CHINA JIANGMEN DASCOM COMPUTER PERIPHERALS CO LTD No 399 Jinxing Road Jianghai District Jiangmen Guangdong P R China www dascom com cn All rights reserved Translations reprinting or copying by any means of this manual complete or in part or...

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