TANDBERG 1000 MXP, User Manual

Page 1: ...has been designed to give you many years of safe reliable operation This user guide has been divided into several chapters all of which provide different information You can access the chapters directly by clicking on the menu bar at the top of this page You will find that some places information has been copied from other chapters but adapted when needed to let you have all the relevant informati...

Page 2: ...ng 19 About call settings 19 Making calls using the phone book 20 Ending an ongoing call 21 Ending conference calls 21 Ending point to point calls 21 Ending MultiSite calls 21 Answering an incoming call 22 About incoming calls and privacy 22 Want a different ring tone 22 When someone calls you 22 Using the Do Not Disturb feature 23 Streaming 24 Streaming settings 24 Setting up for streaming 24 Vie...

Page 3: ... 43 Snapshots 44 Taking a snapshot using the remote control 44 Taking a snapshot using the menu 44 Displaying a snapshot 44 Controlling far end video sources 45 Accessing far end video sources 45 Not all system have all choices 45 Far end video source options 45 What is VNC used for 45 Text chatting in video calls 46 Using the number keys in text fields 46 Chatting with the other party 46 Video co...

Page 4: ...Inc All rights reserved Chapter 1 Getting started In this chapter Waking up the system The remote control I Navigating in the menus Entering text in text fields Terminology used Selfview and camera control Defining camera presets Using the screen as PC display Standby The icons on the screen www cisco com ...

Page 5: ...then black Any incoming call will wake up the system from standby There are some restrictions to this if the Using Do not disturb function has been activated If the system fails to respond Should the system fail to respond make sure that The system is connected to line voltage The remote control has working batter ies The welcome screen Waking up the system To make a call you need to wake up the s...

Page 6: ...phone Switch to a predefined presentation source If the key is held down for 1 second then the Presentation video sources menu will appear Turn your microphone on and off Adjust the volume Zoom the camera in and out Toggle between full screen and different display layouts Display your outgoing video Press again to return Takes you back one step in the menu system i e to leave a menu undoing any ch...

Page 7: ...t only during a call You may predefine camera positions to be used during a call Presets do not apply to systems with fixed or manually moved cameras Use the End Call key to end the current call Pressing this key when not in a call will put the system in Standby mode Press the Call key to place a call Use the Phone Book to store and recall video contacts for easy placement of calls The remote cont...

Page 8: ...l then enter the corresponding submenu The cursor position the menu item selected is again indicated by an orange frame Some choices consist of radio buttons Use the Arrow keys to navigate and press OK to select a setting Restore default Select this icon and click OK to restore default settings Navigate in the menu Entering submenu The ok key is used to enter the submenu of an icon Moving about th...

Page 9: ...an A 2 Press the key once to switch between upper case and lower case letters 3 Press the 5 key three times to get an l 4 Press the 4 key three times to get an i 5 Press the 2 key three times to get a c 6 Press the 3 key twice to get an e 7 Press the 0 key once to get space 8 Press the 1 key three times to get a 1 9 Press the 2 key four times to get a 2 10 Press the 3 key four times to get a 3 The...

Page 10: ...an be found in the article Utilizing dual video stream The exact look of the screen during a dual video stream session is determined by the Setting the display layout Point to point vs MultiSite The term point to point refers to a video meeting with no more that two parties Conferences consisting of several participants are either MultiSite which refers to a video conference using your video syste...

Page 11: ...able camera This is explained in the chapter Using camera control What is Selfview The term Selfview means the outgoing image In a normal video call using the main camera this will be the image of yourself The Selfview button toggles the images between Far End Selfview and Dual Video Stream if applicable Using Selfview outside calls Pressing the Selfview key will switch between the near end video ...

Page 12: ... TANDBERG Compass Utility For the other MXP endpoints a total of 15 presets 0 14 can be defined Defining camera presets Use camera presets to make a quick move and zoom with the camera to see the person speaking Preset No 1 Preset No 2 Preset No 3 Use the Arrow keys to move the camera as described on the previous page Then determine which preset number on the remote control the position shall be a...

Page 13: ...ssible to see a second image in a smaller view in one of the corners of the screen The second image will be placed on top of the main image You are free to choose in which corner the second image is to be displayed press the Layout key repeatedly Picture outside Picture POP When Picture Layout is set to POP the Layout key makes it possible to see up to three images in a composition optimized for w...

Page 14: ...ode will be disabled when the system detects a video signal from the PC When the PC video signal no longer is detected the standby mode will be re enabled Leaving standby mode When the system is in standby pick up the remote control or press any key to activate the system again Standby Outside a call press OK to produce the main menu if needed and navigate to the Standby icon Press the OK key To e...

Page 15: ...e only participants in a multi site conference Indications are given for 1 2 3 or more than 3 participants Icons turn green when a telephone participant has the floor To help you immediately realize the present status of important actions states and events taking place there is a number of icons appearing on the screen whenever applicable Some of these may be turned off if you so wish This is done...

Page 16: ...chapter Access codes To make a call dialing the number Altering call settings before calling Making calls using the phone book Ending an ongoing call Answering an incoming call Using the Do Not Disturb feature Streaming Calling two others at the same time Consultative transferring of calls Unattended transferring of calls About video conferences www cisco com ...

Page 17: ...parately Billing opportunities Assume that an access code is needed whenever you make a call Your company may have different access codes for the different clients of your company Then the access code used may be picked up by TMS to generate statistics on who is calling whom when and for how long time This information may later form the basis for billing clients or departments Observe that in this...

Page 18: ...Assuming that you would like to make a telephone call in this example you must navigate down to Telephone call to change it from Video Call Press the OK key to put the changes into effect Repeat to select the other setting To make a call dialing the number Making a call or select the Call icon of the main menu before you press OK key The Call menu is then displayed Enter the number here it may con...

Page 19: ... to decide what to use recommended ISDN For ISDN capable systems only H 323 For H 323 based communication SIP For SIP based communication System Defined by your administrator Allows prefixes and suffixes for use with additional infrastructure equipment to be added automatically To gain access to the Bandwidth settings navigate to this and press the OK key to expand it You will then have the follow...

Page 20: ...so be a corporate phone book called Global Contacts If so such contacts will be listed below these folders Making calls using the phone book or click on Call icon of the main menu start by pressing the Phone Book key on the remote control and then navigate to the Phone Book icon before pressing the OK key Use the Arrow keys of the remote control to navigate in the lists Entries with an arrow appen...

Page 21: ...erence The other parties can disconnect themselves from the conference at any time but they have no influence on the rest of the conference To end one or a few of the calls in a MultiSite video conference navigate to the name of the call to be terminated and terminate that specific connection as if it were a simple point to point call Ending an ongoing call Ending point to point calls Press the En...

Page 22: ...ys must answer all incoming calls manually These settings are parts of the Control Panel Settings available Your administrator may or may not have password protection activated to prevent unauthorized alterations of these and other settings If in doubt consult your administrator A message will be sent to the far end whenever you have disabled your microphone and or your camera An alternative to th...

Page 23: ...not disturb function available on your system When set to On all incoming calls are blocked from your system Let us assume that the do not disturb function has not been activated Choosing Do Not Disturb as shown to the left when receiving an incoming call will then do two things It rejects the incoming call in the same way as choosing Reject and sets the do not disturb functionality to On If you a...

Page 24: ...hich stream to receive If the first codec streams on port 2240 and the second codec on port 2250 the client has to specify which port to listen to Video is transmitted on the specified port audio is transmitted on the port number 4 greater than the specified video port in this case 224444 and 2254 TTL Router Hops This is used for streaming data to limit how many routers the data should pass before...

Page 25: ...ed audio video on your PC is to start your web browser and enter the IP address of the streaming system Once the web page of the system is shown click on Streaming Alternatively enter http codec ip address showstream ssi If in doubt consult your system administrator Streaming Part 2 Broadcasting your meeting to participants on the web Whilst in a call press the green Call key on the remote control...

Page 26: ...ay switch between the two parties you have called by navigating to the lowermost line in the main menu as shown on this page This feature is not available on systems with MultiSite installed Both calls made must be SIP or H 323 in order to make this feature work This feature is available on non MultiSite systems only If in doubt ask your system administrator Calling two others at the same time Non...

Page 27: ...ith that party Observe that unattended call transfer only works on non MultiSite systems Furthermore the feature applies to SIP calls only If you are in doubt whether your system is a non MultiSite system or you have questions about SIP calls contact your system administrator Consultative transferring of calls Non MultiSite systems only Assume that you are already connected to two others at the sa...

Page 28: ... to someone else without already being in a video call with that party Observe that unattended call transfer only works on non MultiSite systems Furthermore the feature applies to SIP calls only If you are in doubt whether your system is a non MultiSite system or you have questions about SIP calls contact your system administrator Unattended transferring of calls Non MultiSite systems only The cal...

Page 29: ...e communication between ISDN and IP based systems access to additional functionality hardware may be required Consult your system administrator or your TANDBERG representative for details How many participants This depends on the configuration of your TANDBERG system The larger systems have an optional built in MCU Multi Conference Unit opening up for 4 6 simultaneous participants plus extras on v...

Page 30: ...The MCU will run the conference for you if your system does not support conferencing Consult your system administrator to clarify whether this feature exists in your system if needed Using phone book group entries If you dislike the idea of having to look up each and every party to call every time you are about initiate a conference you may like to know that you may add group entries to the phone ...

Page 31: ...ay 2011 2010 2011 Cisco Systems Inc All rights reserved Chapter 3 Phone book usage In this chapter Basic phone book features Searching the phone book Adding new contacts Editing existing entries Creating MultiSite entries Editing and deleting MultiSite entries www cisco com ...

Page 32: ...own list of contacts and most corporate solutions will also include a corporate phone list This latter list is normally installed and maintained from remote by your system administrator through a management system like the TANDBERG Management Suite TMS which is available separately You cannot edit the corporate list yourself but you may import any number of entries to My Contacts Once imported the...

Page 33: ...ick search is made within that folder only If you are not sure which folder the contact resides in you may instead use the search function outlined in the Fig This search function searches within all the folders of your phone book When a search in the phone book is made by means of the Search function contacts matching the search text are displayed only Navigate to the Back line and press the OK k...

Page 34: ...anually from the call log or by copying from the corporate phone book if existing New contacts can be added to My Contacts only Other entries are entered by you system administrator If you do video conferencing with many participants on a regular basis you may want to create groups of contacts to be able to call them all in one go Groups can only be made from entries already in the My Contacts lis...

Page 35: ...in My Contacts any time Since updates in the corporate phone book s made by your system administrator will not affect My Contacts you may have to use this feature from time to time when corporate phone book changes are made Observe that you cannot edit any other parts of your phone book except the contents of your call logs all of which entries can be copied to My Contacts as described on the prev...

Page 36: ...in My Contacts can be members of as many groups as you like MultiSite contacts can only be recruited from My Contacts MultiSite Contacts is an optional feature which may or may not be installed on your system Contact your system administrator or your TANDBERG representative for details The exact number of simultaneous video and telephone participants your TANDBERG video system actually sup ports i...

Page 37: ...e exact number of simultaneous video and telephone participants your TANDBERG video system actually sup ports is configuration dependent i e whether you depend on your system s built in MultiSite capabilities and whether additional infrastructure products like external MCUs are available If in doubt contact your system administrator 1 Navigate down to the first line below the Name field 2 Press th...

Page 38: ... specific entry in My Contacts and press the OK key Deleting a MultiSite entry To delete an entire MultiSite entry navigate down to that entry in My Contacts and do as described in Discarding an entry on page 35 Editing and deleting MultiSite entries Adding and removing members GRAPHICS GROUP Within My Contacts select the MultiSite entry to be edited and use the Arrow keys to move to the left and ...

Page 39: ...de May 2011 2010 2011 Cisco Systems Inc All rights reserved Chapter 4 In call features In this chapter Using camera control Using camera presets Running presentations Dual Video Stream Snapshots Controlling far end video sources Text chatting in video calls www cisco com ...

Page 40: ...wn camera during a call To utilize near end camera control Do as described in the Figs 1 5 but be sure to select the Near End tab in Fig 2 instead This feature is always accessible irrespective of whether you are in point to point calls or in MultiSite calls Using camera control Pan tilt and zoom the far end camera and your own 1 While in a call press the OK key to produce the main menu and then n...

Page 41: ...me and effort every time the white board is used for a presentation To utilize your near end presets Do as described in the Figs 1 5 but be sure to select the Near End tab in Fig 2 instead This feature is always accessible irrespective of whether you are in point to point calls or in MultiSite calls In a call the numerical keypad of the remote control can be used to access the 9 first presets dire...

Page 42: ... equipped with the optional dual video stream provides the opportunity to show two different live video streams simultaneously main video and one additional source This is handy when showing a presentation You will then let the others see the live presentation along with the live video of the presenter simultaneously If in doubt consult your system administrator to find out if your system has this...

Page 43: ... allocate enough bandwidth for the two video streams The second stream borrows bandwidth from the main video stream When second stream is closed the bandwidth is returned to the main video Note that when selecting the document camera or PC the system will automatically request floor when connected to an MCU conference as MultiSite host or when connected to an external MCU Your administrator may sp...

Page 44: ...remote control In a point to point call press the Snapshot key the key If the Number Key Settings menu has been set to Touch Tones pressing the Snapshot key will not be interpreted as snapshot but as a touch tone The Number Key Settings must have been set to something else to make the key work as a Snapshot key This is done in the Control Panel of your system Your system administrator may have pas...

Page 45: ...en indicating the input source accessed Example PC If you display the other party in full screen this will be the only indication you get when the other party is accessing any of your video sources If you set the screen to display both parties you will see what the other party sees since both incoming and outgoing video are displayed on your screen This feature is not accessible in MultiSite video...

Page 46: ...ad In text mode entries from the number keys are automatically interpreted as text entries in the same way as on a mobile phone Guidelines Press the key that corresponds to the required letter as many times as needed to produce that letter Switch between lower case abc and upper case ABC letters with the a A key Switch between text mode abc and number mode 123 by keeping the a A key depressed for ...

Page 47: ... User Guide D1479201 MXP Series User Guide May 2011 2010 2011 Cisco Systems Inc All rights reserved Chapter 5 Video conferencing In this chapter About video conferencing Request and release floor Layout Terminal names www cisco com ...

Page 48: ... assign floor When you request the floor your video will be broadcasted in full screen to all other participants in the conference Request floor is useful when you want to speak or display something in front of all the other participants Similarly you may release the floor when you are done and make the floor available to other participants in the conference An indicator appears when you have the ...

Page 49: ... the floor to others Automated jumping to full screen You may have your system administrator set up the system to switch to full screen each time someone requests the floor This is done in the Control Panel see Floor to Full Screen in Settings Video More information on this can be found in the Administrator Guide which can be downloaded from http www tandberg com docs Observe that you may not have...

Page 50: ...age you send out in full screen or in a side by side layout your image and their own selfview The layout options available There are altogether four layout options available Auto Split will give you the best screen layout given the number of participants 4 split divides the screen into four images of equal size 5 1 provides 1 large and 5 smaller images Voice switched will cause the participant spe...

Page 51: ...see a list of all the participants in a video conference For this purpose there is a list of the terminal names available Terminal names See who participates in the meeting 1 In the main menu select the Services icon and press the OK key 2 In the submenu navigate to the Terminal Names icon and press the OK key 3 The list of terminal names will now be shown www cisco com ...

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