TANDBERG 6000, User Manual

Page 1: ...1 Software version E3 B8 D11935 12 This document is not to be reproduced in whole or in part without permission in writing from UserManual ...

Page 2: ...2 TANDBERG Videoconferencing System ...

Page 3: ...m or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and tradenames are the property of their respective holders and are hereby acknowledged Portions of this software are 1996 2004 RADVision Ltd All intellectual property rights in such portions of the Software and documentati...

Page 4: ... produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician Power Cord Protection Route ...

Page 5: ...21 Making and ending calls 22 Directory 27 Microphone on off 30 General use 30 Adjusting volume 30 View outgoing video selfview 30 Do Not Disturb Sleep Mode 32 Controlling the Main Camera 33 Selecting video sources 33 Voice Activated Camera Positioning 34 Presets 35 Far end camera control FECC 36 Sending and receiving snapshots 37 Duo Video 38 MultiSite MCU 40 PC Presenter 44 PC SoftPresenter 44 W...

Page 6: ...tings 83 Call Settings 91 Dataport configuration 94 Language 96 Software Options 96 Diagnostics 97 Peripheral Equipment 101 Interfaces 101 Dual Monitor 103 Document camera 104 Multiple controllable cameras 105 AudioScience microphone 106 Tracker 106 Video Cassette Recorder VCR 107 TelephoneAdd On 108 Extra fixed cameras 108 PC applications 109 Additional microphones 110 PC SoftPresenter 110 Append...

Page 7: ...creen and a live presentation on the adjoining screen Digital ClarityTF participants enjoy presentations of exceptionally high quality resolution video PC PresenterTF an easily accessible PC connection plug supporting XGA resolution PC SoftPresenterTF show PC images via your LAN connection supporting XGA resolution Natural VideoTF 60 fields per second true interlaced picture DownspeedingTF if chan...

Page 8: ...GC Settings Restore Audio Defaults Level Settings Level Settings PRI Switch Type Line Settings Line 6 Setup Line 3 Setup Exit Diagnostics Focus Brightness Whitebalance Video Name VGA Settings Disconnect Site Terminate Meeting Request Floor Release Floor Chair Control Terminal Names Floor to Site Quick Menu View Site End View Release Chair Take Chair Rel Floor to site Adv PRI Settings System Info C...

Page 9: ...Videoconferencing System 9 The TANDBERG 6000 Videoconferencing System At a glance the TANDBERG 6000 system Remote Control Microphone main monitor W A V E II camera 2nd dual monitor Natural Audio Module II Codec ...

Page 10: ...ositions using the remote control Monitor s The monitor displays the far end and near end videoconferencing sites in addition to the menus video from connected video sources and high resolution images You can also connect a second monitor for displaying self view still images and Duo Video Codec The Codec is the heart of the system The main task for the Codec is the compression of outgoing video a...

Page 11: ... control your user manual and other accessories Push gently in on the drawer and it will pop out The NaturalAudio module II is mounted above the Codec Below the Codec there is room for additional equipment e g a VCR Remote control The remote control is used to control all functions of the system If the screen saver is activated black monitor touching the remote control will automatically wake up t...

Page 12: ...e audio quality during a videoconference It is mounted in the cabinet above the Codec and consists of an audio system optimized for speech The monitor speaker is not used when using the NaturalAudio Module II The NaturalAudio Module II uses a frequency compensated speaker system optimized for voice response and is designed specifically for videoconferencing requirements The Natural Audio Module II...

Page 13: ...ications network This network type is only to be used behind a PABX X 21 network type is not approved for connection directly to the telecommunications network This network type is only to be used together with already approved equipment and is not meant for direct connections to the telecommunication networks V 35 RS 449 RS 366 network type is not approved for connection directly to the telecommu...

Page 14: ... CONTROL Place the top plate on top of the cabinet and secure it Place the monitor on the top plate Take the camera and remove the plastic backing from the double sided tape pads on the base of the unit Place the camera centrally on top of the monitor close to the front If the system has two monitors place the camera on the left monitor where menus and incoming picture will be displayed NOTE ...

Page 15: ... 2 Monitor cables Connect the S video cable to the input on your monitor see drawing For Scart monitors use the Scart adapter Only a video cable is needed since the NaturalAudio Module amplifies the audio 3 Microphone cable Connect the microphone cables to the microphones 4 Camera cable Connect the camera cable from the S Video output on the camera to the S Video input Main Cam on the codec Connec...

Page 16: ... not the monitor will only go to stand by mode red light If power is lost the monitor will enter standby mode when it is connected to power again Follow the procedure above 5c Other networks using the External Network interface If you are using other networks please refer to External Network Settings and Appendix 2 5a ISDN cables using BRI interface Connect the ISDN cables to the ISDN sockets S T ...

Page 17: ...ORK ISDN BRI SETTINGS SELECT THE RELEVANT LINE SETUP MENU AND SET ENABLED OFF Enter System Name to identify the system during an MCU conference Select Utilities System Name and enter the name using the number keys as on a mobile phone Select the language you want to use in Terminal Settings Language If you are using two monitors set Utilities Dual Monitor On To activate AES Encryption MultiSite an...

Page 18: ...ed to be configured Press MENU on the remote control Select the menu Terminal Settings then Network Set Current Network to the network you want to use Specify the settings for the selected network in one of the menus For details follow the instructions in chapter Terminal Settings Network Configuration in this manual For further information refer to the examples in Appendix 1 Connecting the system...

Page 19: ...rol Select the menu Terminal Settings then LAN Settings Specify the necessary LAN settings according to the instructions from your LAN administrator If there is an H 323 Gatekeeper present on your LAN see also H 323 Settings For details follow the instructions in chapter LAN Settings in this manual ...

Page 20: ...below After a few seconds you should see the Welcome menu on the monitor If this does not help verify that your monitor is switched on To switch the monitor on you normally push the power button on the front of the monitor depending on monitor type Welcome menu After the system has performed a self test routine product logo and a Welcome menu will be displayed on the monitor This menu should provi...

Page 21: ...screen The text inside the blocks will change depending on which menu is selected The three Quick Keys have different colors Preset keys Activate pre stored camera positions Video source keys Activate connected video sources Camera control and menu navigation keys Frequently used keys allowing you to control your own camera and the far end camera control your volume select and move self view switc...

Page 22: ...f channels are dropped during a meeting Downspeeding automatically maintains the connection without interrupting the call in progress The SoftMux also enables you to dial to other videoconferencing equipment phones and mobile phones in the same way and provides you with on screen real time feedback on the progress of a call LAN call To make a call via a LAN enter an IP address by using a as the do...

Page 23: ...star after the number and then enter the sub address extension address Example 12345678 10 number Sub address extension address MCU password When calling to external MCU s requiring a password TSC 1 this password can be added after the star If no password is specified a menu will prompt you to enter the password after connected to the MCU SUB ADDRESS IS USED TO ADDRESS DIFFERENT SYSTEMS ON THE SAM...

Page 24: ...ality Quick Key when you are in the dial menu The Quality menu will then be displayed NOTE TIP Choose the preferred Quality by selecting the desired call rate in the Call Rate field You may also press the Set as Default Quick Key in order to make the selected bandwidth the default bandwidth for subsequent calls TIP DIALING TWO NUMBERS SOMETIMES ESPECIALLY WHEN CALLING TO AND WITHIN NORTH AMERICA I...

Page 25: ...uent calls If Auto is selected the system will select a network based upon the following criteria If an IP address e g 123 3 0 12 is entered LAN H 323 is selected If the first digits in the number match those set in H 323 Prefix under H 323 Settings LAN is selected In other cases ISDN H 320 is selected If you want to assign a specific prefix to the network selection or if you want to define your o...

Page 26: ...answer facility is switched off See Utilities in Advanced use End a call To end a call press DISCONNECT Correcting keying mistakes To delete the last digit or character entered press DELETE connect disconnect delete ENDING A CALL SWITCHING OFF THE MONITOR S WILL NOT DISCONNECT A CALL TO DISCONNECT A CALL YOU SHOULD PRESS THE DISCONNECT KEY TIP ...

Page 27: ... or MultiSite entries see menu below The MultiSite entries will not be displayed when you are in a call By using the dataport file system or external management systems like the TANDBERG Management Suite it is possible to store 400 additional entries These entries can only be changed from the dataport or the management system When the system receives an incoming call and the calling party s number...

Page 28: ...are required both numbers should be specified 2x64 or 2x56 calls 3 Select Quality to specify the desired call rate 4 Select Set Restrict 56K to On to restrict the call rate A restricted call is a call to a 56Kbps network 5 Select Net to specify the network profile to be used See also Selecting setting default network 6 Select Save to save the entry and return to the Directory menu Edit Entry To ed...

Page 29: ...l is a call to a 56Kbps network QUALITY PER SITE AUTO FUNCTIONALITY EXAMPLE THE SYSTEM HAS MAXIMUM CAPACITY 512KBPS TWO ENTRIES ARE ADDED ONE WITH 384KBPS AND ONE WITH 128KBPS 1 SINCE ALL SITES MUST USE THE SAME BANDWIDTH QUALITY PER SITE WILL BE 128KBPS 2 IN ADDITION MAXIMUM BANDWIDTH PER SITE CANNOT EXCEED THE TOTAL BANDWIDTH AVAILABLE DIVIDED BY THE NUMBER OF SITES IN THIS CASE THE MAXIMUM BAND...

Page 30: ... 3 AND AUDIO4 IT WILL NOT MUTE AUDIO FROM THE AUX AND VCR INPUTS NOTE move pip General use Adjusting volume Press the VOLUME keys to adjust the volume level An on screen indicator will show the current level View outgoing video selfview Press the SELFVIEW key to view your outgoing video To change the image being viewed on the monitor during a call press SELFVIEW until the desired image is shown fa...

Page 31: ...ff It will also start to flash if audio is detected in the room during a call This double padlock symbol will be shown when AES encryption Secure Conference is active This padlock symbol will be shown when DES encryption Secure Conference is active When the system is On Air in a Multisite conference this symbol will be shown Optional feature This open padlock symbol is shown during the initializat...

Page 32: ... will hear a busy tone when calling this unit A status line will indicate when Do Not Disturb is active When Sleep Mode is selected the following quick keys are displayed Pressing Sleep Now puts the monitors in sleep mode The system will still accept incoming calls Pressing 60 Minutes or 3 Hours will delay entering sleep mode accordingly Pressing any key or picking up the remote control will deact...

Page 33: ...ACTIVE THE ARROW KEYS WILL NAVIGATE IN THE MENUS Focusing camera The Main Camera is set to autofocus by default If the Main Camera is moved pan tilt zoom autofocus will be switched On automatically for 5 seconds To manually focus the Main Camera see Video Settings in Advanced use N O T E WHEN SELECTING THE DOC CAM OR PC VIDEO SOURCES THE SYSTEM WILL AUTOMATICALLY REQUEST FLOOR WHEN CONNECTED TO A ...

Page 34: ...ra Tracking by pressing CamTrack On in the Preset 0 9 menu which is activated by pressing the P button on the remote control An on screen indicator CamTrackOn will appear When activating another video source e g document camera camera tracking will be temporarily disabled until you re select MainCam or a MainCam preset Pressing MIC OFF will temporarily disable camera tracking A Voice Detector make...

Page 35: ...P3 are the same presets as when pressing P and then a number key 1 3 Storing presets To store the current camera position audio and video source Press STORE once and wait for the on screen indicator to appear Then press one of the keys P1 P2 P3 or a number key 0 9 store P1 P2 P3 Storing preset 10 to 15 To store preset 10 15 the TANDBERG Tracker has to be used Select which preset to be used on the ...

Page 36: ...o control the far end camera use the keys below for pan tilt and for zooming Far end presets can be activated by pressing the keys P1 P2 P3 or the number keys 0 9 to activate presets P0 P9 Selection of far end videosources is achieved by pressing the buttons below when in FarEndCamera mode IT DEPENDS ON THE FAR END SYSTEM CONFIGURATION IF THE FAR END DOCUMENT CAMERA IS DISPLAYED WHEN DOC CAM IS PR...

Page 37: ...ayed on your screen Press SELFVIEW to return to normal view REQUIRES AUTO DISPLAY SNAPSHOT ON IN PRESENTATIONS Receiving a snapshot A received snapshot will automatically be displayed on your screen Press SELFVIEW to return to normal view REQUIRES AUTO DISPLAY SNAPSHOT ON IN PRESENTATIONS Requesting a snapshot Press FAR END until the FarEndCamera on screen indicator is displayed Press SNAPSHOT A s...

Page 38: ...owing menu will be displayed Select video source to transmit on Duo Video Press CONNECT to add Duo Video AUTOMATIC DUO VIDEO HANDLES DUO VIDEO WITHIN THE SAME CALL IT IS NOT NECESSARY TO MAKE A NEW CALL AND THE CONNECT TIME DECREASES A LOT DUO VIDEO BORROWS BANDWIDTH FROM THE MAIN CONNECTION WHEN DUO VIDEO IS CLOSED THE BANDWIDTH IS RETURNED TO THE MAIN CONNECTION THIS DUO VIDEO IS ALSO UNI DIRECT...

Page 39: ...deo will be shown in full screen and the incoming video in PIP Pressing SELFVIEW will toggle the full screen PIP video streams Pressing SELFVIEW will not change anything on the main monitor in a dual monitor setup Controlling the camera changing video source and using presets will affect the video source currently displayed in full screen mode EXAMPLE IF DUO VIDEO IS SHOWN IN FULL SCREEN ON THE 2N...

Page 40: ... to either dial out to the sites or the sites can dial in to the MultiSite Both ISDN IP and mixed ISDN IP conferences can be encrypted if all systems supports encryption For encrypted calls there is a maximum bandwidth of 768 Kbps for the whole conference This means that a 3 site conference will have a maximum bandwidth of 384Kbps per connection while a 4 site conference will have a maximum bandwi...

Page 41: ...ntinuous Presence mode The cascaded systems connect to two other video sites plus one audio site each These systems will automatically run Voice Switched mode and transmit a full screen image to the host Establishing MultiSite meetings using Directory It is possible to pre define meetings using the Directory All sites will then be connected automatically instead of having to add sites one by one P...

Page 42: ... that you do not run out of bandwidth EXAMPLE IF THE SYSTEM HAS 512KBPS AVAILABLE AND YOU WANT TO CONNECT 3 SITES IN ADDITION TO THE HOST 128KBPS SHOULD BE SELECTED FOR THE FIRST CALL THE SYSTEM WILL THEN AUTOMATICALLY USE 128KBPS WHEN CONNECTING THE OTHER SITES When the first site is connected add a site to the conference using the following procedure IT IS POSSIBLE TO CONNECT SEVERAL TELEPHONES ...

Page 43: ...umber 3 To dial in to the MultiSite on ISDN PRI Dial the main number of the system My ISDN Number All sites can dial the same number To dial in to the MultiSite on IP Dial the IP Number or the IP Address of the system My IP Number My IP Address When the MultiSite receives an incoming call the following menu is displayed Pressing CONNECT is equivalent to pressing Accept Pressing DISCONNECT is equiv...

Page 44: ...A Output and that the PC transmits a supported VGA format see tip below Consult your PC operating manual to see how to transmit a VGA image from your PC typically Fn F5 VGA FORMATS SUPPORTED VESACOMPLIANT VGA 640X480 60 72 75 85 HZ SVGA 800X600 56 60 72 75 85 HZ XGA 1024X768 60 70 75 HZ PC Presenter input VGAOutput PC SoftPresenter PC SoftPresenter is used to display PC images on your system witho...

Page 45: ...N Settings in Advanced use for further information Start your Web browser In the address field type the IP address of the codec Enter the password and the Web page of the codec will be shown The default password is TANDBERG THE SYSTEM MUST BE RESTARTED BEFORE CHANGES IN THE LAN SETTINGS MENU CAN TAKE EFFECT NOTE LAN Text Chat Closed Captioning While in an ISDN or IP call to another system supporti...

Page 46: ...minal Procomm Plus and so forth The system has been specially designed to work with interactive programs and includes a data channel that can send and receive data to and from the far end at speeds of up to 38 400 baud Streaming To view streaming select Streaming from the Web page of the codec See separate Streaming section in this manual for further information Not available when XGA monitor opti...

Page 47: ...t is possible to password protect the menus on the TANDBERG system To activate this feature specify a Menu Password in the Utilities menu By doing this only dialing and camera control commands will be available When pressing the MENU key the user will be asked to enter the Menu Password as can be seen below menu Advanceduse A MENU STRUCTURE MAP IS PROVIDED IN THE SECTION MENU STRUCTURE AT THE FRON...

Page 48: ...es will not be transmitted This is useful if far end cannot handle these capabilities H 264 Auto Optimized video quality depending on what is available Off H 264 video compression and decompression will not be used VGA Resolutions Auto VGA capabilities VGA SVGA XGA and SIF capabilities will be transmitted and enabled Off VGA capabilities will not be transmitted Useful if far end can not handle the...

Page 49: ...sion and decompression H 263 Normal video compression and decompression H 261 Legacy video compression and decompression Off No video is transmitted Resolution Auto The setting of Video Auto Motion Sharpness in Call Quality will be used see tip above 4CIF Digital Clarity 704 x 576 pixels only for H263 CIF High resolution video 352 x 288 pixels QCIF Low resolution video 176 x 144 pixels H 331 Off S...

Page 50: ...n use Motion Duo Video is optimized for smooth motion video This mode is ideal if the image from two W A V E cameras should be simultanously transmitted to the far end Sharpness Duo Video is optimized for sharp video Digital Clarity This mode is ideal when using a document camera or a PC on Duo Video If the far end does not support 4CIF live video CIF will be selected Duo Video Mode Auto Pressing ...

Page 51: ... the default source when using Duo Video snapshot select Duo Video Snapshot Source DocCam To use the same video source as on the first connection for Duo Video snapshot select Duo Video Snapshot Source Current Auto Display Snapshot Select On to automatically display a received snapshot If this selection is Off you will have to press SELFVIEW to display a snapshot Snapshot Filter Select On to remov...

Page 52: ...Off You must manually answer all incoming calls by pressing the CONNECT key Far end camera control On The far end will be able to Control your camera Select your video sources Activate your presets Request snapshots Off None of the four features above on the local system can be accessed by the far end however you will still be able to control the camera on the far end Dual Monitor On Selfview snap...

Page 53: ...laying the video image of a different participant Off The active site will be displayed in full screen during a MultiSite conference Also called Voice Switched mode MCU status line On The MultiSite MCU DuoVideo indicators will be displayed and provide information about the conference Off The MultiSite MCU DuoVideo indicators will not be displayed Auto The MultiSite MCU DuoVideo indicators will be ...

Page 54: ...emote control the user will be asked to enter the Password written here Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request as http get or via ftp See Appendix 5 for descriptions of the possible snapshot files On Snapshots generation is enabled Off Snapshots generation is disabled SNAPSHOTS ARE NOT GENERATED IF THE CONFERENCE IS SECURE NOTE ...

Page 55: ...he same time Chairman Control functionality enables one participant to control the meeting by selecting which of the conference participants is to be broadcasted to the other participants THIS SYSTEM HAS AS AN OPTIONAL BUILT IN MCU MULTISITE WHICH SUPPORTS UP TO 3 VIDEO CALLS 4 SITES AND ONE TELEPHONE CALL THE MULTISITE SUPPORTS BOTH VOICE SWITCHED AND CONTINUOUS PRESENCE MODE SEE SECTION MULTISIT...

Page 56: ...r will change to Release Floor If View Site is selected View Site will change to End View Selecting Take Chair will send a request to take chair If granted the Quick keys will be If Floor to Site is selected Floor to Site will change to Rel Floor To Site If Release Chair is selected you will return to the original Quick menu When MultiSite If Voice Switched is selected Voice Switched will change t...

Page 57: ...NG THE DOC CAM OR PC VIDEO SOURCES Release floor You choose Release Floor to take you Off Air You should do this when you wish to make the floor available to the other participants in the conference Terminal Names Allows you to see the site numbers or name if supported of other sites connected in the conference View site Allows you to view any participant in the conference other than the participa...

Page 58: ...ease chair Allows you to release the privileges of chairmanship of the conference Floor to site Allows the chairman to select which of the conference participants is to be broadcast to all other participants Release Floor To Site Allows the chairman to release the floor Disconnect site Allows the chairman to disconnect any participant in the conference Terminate meeting Allows the chairman to term...

Page 59: ... are stored on presets Mic 1 2 and 3 are intended for electret type microphones The microphone inputs are balanced with 24V phantom power Audio input 4 is intended for connection to an external microphone amplifier or an external fixed mixer EXTERNAL MIXER WHEN USING AN EXTERNAL MIXER IT IS VERY IMPORTANT THAT THIS IS A FIXED MIXER AUTOMATIC SMART AND OTHER TYPES OF ADAPTIVE MIXERS MIGHT CAUSE THE...

Page 60: ... someone talks into a microphone Fixed will maintain a constant weighting for all microphones Level Settings Adjust the audio input levels according to which external audio equipment is connected The on screen audio level indicator will make it easier to set the correct input level settings The input level should be adjusted so that the average level reaches the preferred level marker The audio in...

Page 61: ...e installed if this is not automatically detected NEVER CONNECT AUDIO OUT 2 OR AUDIO OUT 3 TO A LOUDSPEAKER PLACED IN THE SAME ROOM AS THE MICROPHONES CONNECTED TO THE SYSTEM DOING THIS WILL CAUSE HOWLING AND POSSIBLE DAMAGE TO THE SPEAKER SYSTEM If an output is Off no audio will be sent to that output Level Settings Outputs Adjust the audio output levels according to the parameters of the externa...

Page 62: ...conditions are very significant the echo canceller may take a second or two to re adjust You can choose to switch off the echo canceller for the available audio sources ECHO CONTROL SHOULD BE SWITCHED OFF IF EXTERNAL ECHO CANCELLATION OR PLAYBACK EQUIPMENT IS USED IT IS YOUR ECHO CANCELLER THAT IMPROVES THE AUDIO QUALITY EXPERIENCED BY THE OTHER SITE WHEN YOU HEAR AN ECHO OF YOUR OWN AUDIO IT IS M...

Page 63: ...ted Carpets curtains etc might require lower settings Adjust the setting NOTE on the far end if one of the following symptoms occur There is still some echo of your own audio Increase the setting The system adapts slowly to acoustic changes in the room Decrease the setting After a change the system will need a few seconds to re adjust Motion If you experience echo caused by movements in the room i...

Page 64: ... USING THE AUDIO INPUT LEVEL SETTINGS THE AGC WILL NOT COMPENSATE FOR SEVERE MISADJUSTMENT OF INPUT LEVELS When applying a weak signal in the presence of strong background noise the AGC might amplify the background noise as well as the signal Therefore in noisy environments it is advisable to turn the AGC off Tips for improving the echo canceller performance Place all microphones as far as possibl...

Page 65: ...ble to return all audio settings to their factory default settings by using Restore Audio Defaults The echo canceller tries to estimate the echo path from the speaker system to the microphones Moving objects change this path therefore try to avoid moving objects Be especially aware of large objects and objects placed close to either the microphone or the speaker system as these objects will cause ...

Page 66: ...THE WAVE CAMERA Document Camera Users of a document camera with an S video output can configure the system to activate an S video input when pressing doc cam on the remote control Video2 Video Input 2 S video will be activated when pressing doc cam on the remote control Video3 Video Input 3 Composite will be activated when pressing doc cam on the remote control PC Configure what should be activate...

Page 67: ...eys to adjust Whitebalance In Auto mode the whitebalance is continuously updated To update the whitebalance manually select Manual and press OK A WHITE OBJECT SHOULD BE HELD IN FRONT OF THE CAMERA A FEW SECONDS BEFORE AND AFTER SELECTING MANUAL WHITEBALANCE TIP Video Name As a default each video input corresponds to the name used on the remote control To edit the name use the number keys on the re...

Page 68: ...main monitor VGA Out Quality VGA Out Quality changes the resolution of the VGA signal available on the VGA Out connector at the rear of the codec IF YOU SET VGA OUT TO MAIN MAKE SURE YOU HAVE A VGA MONITOR CONNECTED TO THE VGA OUTPUT ON THE SYSTEM IF YOU DO NOT HAVE A VGA MONITOR CONNECTED YOU WILL NOT BE ABLE TO SEE THE MENU SYSTEM NOTE ICIF WILL NOT BE AVAILABLE WHEN VGAOUT IS MAIN OR DUAL NOTE ...

Page 69: ...tivate VNC press PC on the remote control Please make sure that PC is set to VNC in the Video Settings Menu See also PC SoftPresenter section for further information VNC Settings VNC SERVER SOFTWARE SETUP BOTH THE PC AND THE VIDEOCONFERENCING SYSTEM MUST BE CONNECTED TO THE SAME LAN AVNC SERVER MUST BE INSTALLED ON THE PC FREE SOFTWARE CAN BE DOWNLOADED FROM HTTP WWW UK RESEARCH ATT COM VNC INSTAL...

Page 70: ...ore using the system it is necessary to specify which network to use and define its settings If you want to use your system via ISDN BRI you should select Current Network ISDN BRI and enter the ISDN BRI Settings menu to set the BRI parameters If you want to use your system via ISDN PRI you should select Current Network ISDN PRI and enter the ISDN PRI Settings menu to set the PRI parameters ...

Page 71: ...tings menu to set the Leased E1 T1 parameters BOTH LEASED E1 T1 AND ISDN PRI USES THE SAME PHYSICAL INTERFACE ON THE CODEC MARKED E1 T1 If you want to use special networks and connect using RS449 V 35 X 21 or connect to ISDN via an external IMUX you should select Current Network External and enter the External Network Settings menu to set the External Network parameters NOTE ...

Page 72: ...BLE UNUSED LINES ISDN switch type Select the type of ISDN network connected to your unit 1TR6 SHOULD ONLY BE USED IF YOU ARE OPERATING THE SYSTEM BEHIND A PABX SOME SOFTWARE VERSIONS DO NOT SUPPORT 6 ISDN LINES THEREFORE SOME OF THE LINE SETUP ENTRIES MAY BE GRAYED OUT IF NATIONAL ISDN IS SELECTED PRESS THE QUICK KEY AUTO BRI CONFIG TO REQUEST AN AUTOMATIC CONFIGURATION OF THE LINE SPID SETTINGS S...

Page 73: ...dAT T Custom ISDN might require SPID numbers associated with your ISDN numbers If you have received two different SPID numbers for each ISDN line from your telephone company you must program both Example Numbers SPIDS ISDN BRI 1 67838498 016783849800 67838498 016783849810 ISDN BRI 2 23478060 012347806000 23478070 012347807000 ISDN BRI 3 23478420 012347842000 23478430 012347843000 ISDN BRI 4 234785...

Page 74: ...t ISDN terminals to the same ISDN telephone number and line The terminals are addressed by using different subaddresses To call a terminal with a subaddress separate the ISDN telephone number and the subaddress with a Example 12345678 2 Up to four digit subaddresses are possible THIS SERVICE HAS LIMITED ACCESS ON SOME ISDN NETWORKS NOTE ...

Page 75: ...rallel when setting up a BONDING call Off Channels will be dialed one by one which may increase the dialing time Send Own Numbers On The system will send its own numbers to the far end Off The system will not send its own numbers to the far end but please note that the network may still send your numbers to the far end Sending Complete On The system will send the ISDN message information element S...

Page 76: ...ine If this number is programmed and MSN On see Validate numbers in Advanced ISDN Settings only calls to this number will be answered MANDATORY ISDN PRI SETTINGS TO MAKE SURE YOUR SYSTEM WILL WORK PROPERLY USING ISDN PRI CONFIGURE THE FOLLOWING SETTINGS SET PRI SWITCH TYPE ENTER PRI LINE NUMBER THE T1 FORMAT IS PREDEFINED TO ESF AND THE LINE CODE IS B8ZS THIS IS NOT CONFIGURABLE NOTE NOTE ...

Page 77: ...Channels may be used for PRIs that are provisioned for a lower number of channels Max Channels may be used as mechanism to ensure that there is bandwidth available to codecs further down the chain when Daisy Chaining High Channel Low Channel and Search may be used for PRIs provisioned with specific requirements for B channel usage Max Channels Maximum number of channels the unit may use at any giv...

Page 78: ... 0 115 feet 80 215 feet 180 310 feet 280 410 feet 375 510 feet 475 605 feet 575 690 feet CRC 4 is used for most E1 PRI configurations You can turn it off if not supported by your E1 network equipment For further information refer to appendix 3 Connecting the system to PRI T1 In the example on the previous page the unit will start searching for available B channels at channel 20 since Search is set...

Page 79: ...SDN with service code 1 andACCUNET with service code 6 Service profiles for Sprint NSF Service Reserved 0 Private 1 Inwatts 2 Outwatts 3 FX 4 TieTrunk 5 Service profiles for MCI NSF Service VNET Vision 1 800 2 PRISM1 PRISMII WATS 3 900 4 DAL 5 Example Below is a list of common service profiles As these profiles may change contact your service provider to get the correct profile Service profiles fo...

Page 80: ...n the E1 T1 interface When E1 is selected maximum is 30 channels When T1 is selected maximum is 24 channels Start Channel Indicates the first E1 T1 channel the codec is allowed to use This setting might be used if the E1 T1 line is shared with other equipment T1 Line Coding Indicates how the signals on the line should be coded If parts of the line between the systems use restricted coding this sho...

Page 81: ...d should be used when two codecs are connected in a point to point connection Use Leased Line when the handshaking signals DTR and CD are available DTR and CD correspond to the X21 network s C and I signals Data Triggered mode uses TxData transmit data RxData receive data and clock signals only Use Data Triggered when no handshake signals are available Manual should be used when no handshake signa...

Page 82: ...th transmit and receive Cable Specification V 35 V 35 RS 366 cable Signal Name Female Male 34pin Male 25pin Comments 26pin DSUB Winchester DSUB Pin number Pin number Frame ground 1 A Signal ground 19 23 B TX A transmit data 11 P Twisted pair TX B 12 S RX A receive data 13 R Twisted pair RX B 14 T RCLK A rcv clock 15 V Twisted pair RCLK B 16 X TCLK A xmt clock 17 Y Twisted pair TCLK B 18 AA DTR 26 ...

Page 83: ...client to know which stream to receive If the first codec streams on port 2240 and the second codec on port 2250 the client has to specify which port to listen to Video is transmitted on the specified port audio is transmitted on the port number 4 above the specified video port in this case 2244 and 2254 TTL Router Hops This is used for streaming data to limit how many routers the data should pass...

Page 84: ...odec s streaming session Used by Cisco IP TV Off No announcement packets will be transmitted Video Rate Defines the Video streaming rate from the system Range is 16kbps 320kbps In addition audio G 711 streaming rate is 64kbps providing a maximum streaming rate of 384kbps Password Set password so that only participants entering correct password will be able to view the streaming session Entering a ...

Page 85: ...lias is not set Use Gatekeeper Auto The codec will automatically try to register on any available gatekeeper If a gatekeeper responds to the request sent from the codec within 30 seconds this specific gatekeeper will be used If no gatekeeper responds the codec will not use a gatekeeper for making H 323 calls and hence an IP address must be specified manually Manual The codec will use a specific ga...

Page 86: ...eeper and Gatekeeper IP is disabled Off The codec will not use Cisco CallManager CallManager IP The CallManager IP address specified here will be used if Use CallManager On H 323 Prefix When dialing a number prefixed with digits specified by H 323 Prefix and with Net Auto an H 323 call will be placed Example H 323 Prefix is 555 Dialling 55582 with Net Auto will select LAN Register Pressing Registe...

Page 87: ...rencing system when the IP traffic goes through an NAT router When NAT is On the NAT Server Address will be shown in the startup menu My IP Address 10 0 2 1 NAT NATAddress This must be the external global IP address to the router with NAT support Packets sent to the router will then be routed to the codec In the router the following ports must be routed to the codec s IP address Port 1720 Port 555...

Page 88: ...ges from 0 to 63 for each type of packets Auto will provide the following priority Audio 4 Video 4 Data 3 Signalling 6 IP Type of Service TOS Helps a router select a routing path when multiple paths are available Delay Tells the router to minimize the delay Throughput Tells the router to maximize the throughput Reliability Tells the router to maximize the reliability Cost Tells the router to minim...

Page 89: ...ines the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found on the Welcome Menu IP subnet mask IP subnet mask defines the type of network This address is only used in static mode Your LAN administrator will provide the correct value for this field Gateway When using DHCP the default gateway will be set automatically If the LAN ut...

Page 90: ...P Trap Host SNMP Simple Network Management Protocol is used for monitoring and configuring of different units in a network The codec s SNMP Agent responds to requests from SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events SNMP Trap Host identifies the IP address of the SNMP manager Traps can be sent to multiple SNMP Trap Hosts Enter t...

Page 91: ...system will accept incoming telephone calls Off The system will not accept incoming telephone calls This is useful to prevent incoming calls from systems other than videoconferencing systems Fallback to telephony On Enables fallback from video calls to telephony speech calls Off Disables fallback Access Code On When pressing CONNECT or any number to make a call an Access Code menu will be shown Th...

Page 92: ...r the call is connected an open padlock symbol will be displayed When encryption has been established a closed padlock symbol will be displayed Off The system will not send or receive encrypted data Technical encryption information like encryption algorithm and encryption check code can be found in the Call Status menu Encryption Mode Auto The system will try to use the most secure encryption AES ...

Page 93: ...me is reached a Quick Key menu will appear Users will be asked if he she wants to extend the specified Max Call Length This menu consists of 6 network profiles a prefix can be added for each profile If you add a prefix to a profile this prefix will automatically be added to the number being dialed EXAMPLE 0 IS ADDED AS A CALL PREFIX TO THE 2ND PROFILE ISDN IF YOU ENTER 12345678 IN THE DIAL MENU AN...

Page 94: ...en using this mode it is necessary to have a TANDBERG system at the far end Control The control interface provided by the Dataport supports a subset of the Hayes command set as well as a comprehensive set of system specific commands This mode maintains communication with the Dataport s command interpreter at all times All features available from the hand held remote control can be accessed through...

Page 95: ...dard configuration The Codec will automatically detect WAVE cameras If you are using a camera supporting the VISCA protocol select Mode VISCA If Mode Auto and no camera is connected to the Dataport 2 the Baudrate Parity Databits and Stopbits settings will be enabled For more details on connecting to the Dataport see Peripheral Equipment ...

Page 96: ...functionality A restart of the system is required after entering a new option key If the option key is invalid the original key will be used Language The system supports 11 different languages for its on screen menus Select the preferred language and press OK to save The following options are available 1 No option 2 NPP Presenter 3 MultiSite NPP 4 Security NPP 5 Security NPP MultiSite ...

Page 97: ...ss is available through the Channel Status window This window indicates the various stages each B channel goes through whilst establishing a connection Status BRI Comments Idle the channel is idle Calling when calling the network has acknowledged the call Connected when connection is established Sync when the channels are synchronised Active when all available channels are connected Releasing wait...

Page 98: ... 2 No route to specified transit network WAN 16 Normal clearing 17 User busy 18 No user responding 21 Call rejected 28 Invalid number format incomplete number 29 Facility rejected 31 Normal unspecified 34 No circuit channel available 41 Temporary failure 58 Bearer capability not presently available 65 Bearer service not implemented 69 Requested facility not implemented 81 Invalid call reference va...

Page 99: ...to set the far end in loop The far end will see and hear the local side varies depending on implementation of loop functionality The local side will see its own video and hear its own audio if the far end supports loop Call status Comprehensive information about the call is available through the Call Status window The menu has two columns one for transmitted and one for received audio video data i...

Page 100: ...ll is subsequently disconnected Far End Loop will be set to Off System Selftest The system performs a check to determine internal hardware integrity Test Network is useful when you want to check if your network connection is active View Current Settings This window will display all the system settings Use the arrow key on the remote control to scroll through the list NOTE IP Address Conflict Check...

Page 101: ...you will be able to build your own applications for use with the TANDBERG 6000 thereby better integrating the system into your business environment This chapter will explain how to connect peripheral equipment to your system First of all however we recommend you examine the figure below detailing the available connectors on the back of the system Codec Interfaces ...

Page 102: ...monitors The outputs are always active The format of the output will be either PAL or NTSC depending on your country s standard video format 6 Audio Inputs 3 microphone inputs balanced 24V phantom powered via XLR connectors 3 audio inputs line level via RCA connectors All audio inputs are active by default For further information refer to section Audio Settings 3 Audio Outputs 1 output line level ...

Page 103: ...herwise 4 on the system to a video input on the dual monitor Set Dual Monitor On in Utilities menu XGA monitor The TANDBERG 6000 can be delivered with XGA monitors as an option This will allow you to display XGA images on your Dual Monitor Connect VGA Out on the system to your XGA monitor Set VGA Out Dual in VGA Settings menu Connect the control cable from Dataport1 to the control input on the XGA...

Page 104: ...ra to the DocCam input on the Codec Press DOC CAM on the remote control to select the document camera as the video source See also Presentations for easy access to still image transfer from document camera If you want to use S Video from the document camera you can connect the document camera to the Aux input on the codec and set Document Camera Video2 in Video Settings Pressing DOC CAM on the rem...

Page 105: ...and is useful in large group applications The system is able to control up to 4 WAVE cameras Optional WAVE cameras are supplied with the necessary cabling In addition a external power supply for the camera is needed WAVE camera number two must be connected to video input 2 camera number three must be connected to video input 3 and so forth ...

Page 106: ... further information Tracker The Tracker is a small infrared remote control device made to used to steer the system camera to any desired location within the room Typically several Trackers would be used with each system Each Tracker has two buttons One Single person button to point the camera at a specific person location One Group button to point the camera at all participants Beneath the batter...

Page 107: ... speaker system The audio from the VCR and your microphone s will be mixed and sent to the far end When a person talks on either local or far end the VCR audio level will be reduced to make it easier to comment on a video recording when Audio Settings Mix Mode Auto VCR Recording When recording the VCR will record the video as it appears on the main monitor the local audio and the audio from the fa...

Page 108: ...ophone and speaker system The telephone add on connectors are marked AUX on the system audio input 5 and audio output 2 Audio output 2 provides a mixed signal between local and far end Extra fixed cameras You can connect extra fixed cameras to your system for example a whiteboard camera Connect the video output of the additional camera to one of the available Video in sockets on the system THE MUL...

Page 109: ...able interactive editing file transfer and application sharing between two computers Appropriate communication software should be used for example Microsoft NetMeeting Intel ProShare Premier Windows HyperTerminal Procomm Plus and so forth The system has been specially designed to work with interactive programs and includes a data channel that can send and receive data to and from the far end at sp...

Page 110: ...t is such that you require more microphones for your room e g you have a whiteboard at a distance from your table microphones it is possible to connect additional microphones to your system You can connect up to three microphones to your system The connectors are marked Mic1 Mic2 and Mic3 The connected microphones will by default be mixed When more than one microphone is connected you have the opt...

Page 111: ...NT adapters For convenience the NT1 adapters could be placed inside the cabinet If needed use the shorter ISDN cable RJ45 connectors delivered with the NT1 between the codec and the NT1 and the longer ISDN cable between the NT1 and the connector RJ45 at the wall socket Configuring The configuration of the codec is performed in the same manner as described in ISDN BRI Settings The NT1 should be pow...

Page 112: ... configuration of the Telesync Adapter is necessary Configuration of the system Select network type to National ISDN LINE 1 SETUP NUMBER1 program with number from the first SW56 line NUMBER2 program with number from the second SW56 line SPID1 program with number from the first SW56 line SPID2 Leave blank How to call Important Use the Quick key Set Restrict 56k in the Quality menu to specify a rest...

Page 113: ... T1 port 2 on the first Codec using a T1 crossover cable Configuration of the system Press MENU on the remote control Select Terminal Settings Network Select Current Network PRI and specify your PRI number max channels cable length between Codec and CSU and switch type ISDN PRI Settings Number ____________________ Max Channels 12 Cable Length 1 0 133 ft Cable Length 2 0 133 ft PRI Switch Type Chan...

Page 114: ...oduces excellent results Avoid harsh side lighting or strong light from above Strong sunlight from a window or skylight may put part or all of the subject matter in shadow or cause silhouetting If you still have problems with the iris and lighting manual adjustment of the camera parameters might help see Video Settings menu Dim scenes can also be improved by manually adjusting the camera brightnes...

Page 115: ...he possibility of somebody inadvertently walking into the camera s field of view when entering the room Other than the conference participants there should be no moving items in the sent image system Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room or using an existing room for videoconferencing Lighti...

Page 116: ...t to point duovideo jpg Snapshot of the encoded stream if transmitting DuoVideo the decoded stream if receiving DuoVideo Description of the different folders user a folder to be used for custom logos etc remote a folder used for software upgrade of the far end TANDBERG system What can be done by using the file system software upgrade of the far end TANDBERG system B3 or above via ISDN upload of cu...

Page 117: ...s located LOGO MAX SIZE E2 704X480 B7 320X200 FILE FORMAT JPG IF THE FILE IS TOO LARGE NO LOGO WILL BE DISPLAYED Type ftp IP address of your local codec Go to the user folder type cd user Upload the logo type put startup jpg The new logo will be displayed the next time you restart your system NOTE ...

Page 118: ...er whatever code you want and have access to the system The access txt file is a plain text file with one line per access code as shown below 1234 1250 A1 B2 ABC To upload this file to the codec follow these steps Open a DOS window and go to the folder where the access txt file is located Type ftp IP address of your local codec User press Enter or enter IP password Type bin and press Enter Go to t...

Page 119: ...assword Services The different IP services on the TANDBERG codec FTP Telnet HTTP SNMP and H 323 can be disabled to prevent access to the system By using the commands below the services can be independently enabled disabled services telnet ftp http h323 remote parameter remote software enable disable services snmp read only enable disable services telnetchallenge enable disable port SNMP Security a...

Page 120: ...ame for systems on either side of an encrypted conference If the Check Codes do not match this would indicate that the call has been exposed to a Man In The Middle attack When a TANDBERG codec with MultiSite functionality hosts a conference the highest possible encryption algorithm will be negotiated on a site by site basis MultiSite conferences can therefore support a mix of AES and DES encrypted...

Page 121: ...TANDBERG Videoconferencing System 121 Appendices Appendix 7 Declaration of Conformity ...

Page 122: ... Closed Captioning 45 Codec 10 Connecting cables 15 Continuous Presence 55 Control mode 94 Copyright 3 Correcting keying mistakes 26 D Data mode 94 Dataport configuration 94 Declaration of Conformity 118 121 DES 92 120 DHCP 89 Diagnostics 97 Dial in to MultiSite 43 Dialing 22 Digital Clarity 50 Directory Add New Entry 28 Edit Entry 28 Name 28 29 Disconnecting sites 43 Do not disturb 32 Document Ca...

Page 123: ...ading 41 N NAT Address 87 Natural Audio module 12 Natural Video 7 48 Network configuration 70 Network Profiles 93 NT1 16 NTSC 102 P PAL 102 Parallel dial 75 Password 84 PC 66 110 PC applications 109 PC Presenter 44 PC SoftPresenter 44 110 Peripherals 101 Phantom power 59 Picture in Picture 30 PIP 30 Precautions 13 Presentations 50 Preset buttons 35 Presets selecting 35 storing 35 PRI T1 interface ...

Page 124: ...ve the menu system 47 To manually focus the Main Camera 33 To select a preset 35 To store the current camera position 35 To use the dataport for PC applications 110 Tracker 106 Trademarks 3 U Unpacking 13 Using a SUB address 74 Utilities 52 V VCR Playback 107 VCR Recording 107 VGA Resolutions 48 VGA Settings 68 Video input 66 inputs 33 102 mode 49 outputs 102 sources 33 Video call 22 Video cassett...