TANDBERG C Series, Reference Manual

Page 1: ...OTN Training Reference Material Tandberg C Series Reference Guide ...

Page 2: ...deoconferences 1 4 Telemedicine Tools 1 5 Learning Tools 2 0 Equipment Guide 2 1 Equipment Components 2 2 Equipment Guide 2 3 Hooking Up a Laptop 2 4 Framing the Camera 2 5 Equipment Troubleshooting 2 6 Technical Support 3 0 Etiquette 3 1 Etiquette Guidelines 3 2 Presenter Guide 4 0 Contacts 4 1 Useful Contacts ...

Page 3: ...pants only Administrative Videoconferences Team meetings between different sites For example committee meetings all staff announcements or policy discussions Clinical Videoconferences Direct health care provider and patient Indirect healthcare providers discussing specific patients and making a plan of care 3 OTN Training Services ...

Page 4: ...is always seen on monitor Option to dial directly must be scheduled Often for clinical use consultant dials patient Multipoint Videoconferences Three or more sites Uses a bridge program Starts and ends automatically Often used for educational administrative use 4 OTN Training Services ...

Page 5: ...the loudest noise Default mode Must mute if your site is not the presenter Recommended for presentations Multi Screen mode Visual set up where all sites are visible on the screen at the same time Brady Bunch layout 3 1 5 1 etc Mode is selected by the scheduling site 5 OTN Training Services ...

Page 6: ...ents on the Network it is recommended that at least two members of your team be trained in Ncompass OTN Telemedicine Directory The OTN Telemedicine Directory provides Members with an easy way to access Telemedicine consultants and programs It is also a place to promote coordinate and manage services offered via Telemedicine The consultant profile features the types of referrals a consultant accept...

Page 7: ...and build education programs Please visit www learning otn ca for more details OTN Webcasting Centre Webcasting refers to the process where an educational videoconference session is broadcast over the OTN network and the web Internet at the same time There are two kinds of webcasts o Live Webcasts Participants can log on to their computer and view the live videoconference session at the same time ...

Page 8: ...tem If the codec is switched off then no videoconferencing is possible The codec derives its name from the functions that it serves It both codes video signals that are sent to the other sites as well as de codes video signals that it receives from the far sites Monitor The monitor is purely a display screen and works in conjunction with the codec Consequently it is important to emphasis that if t...

Page 9: ...ume and make sure that their microphones are placed away from the system and monitor speakers I cannot see the other site Verify that your monitor is turned on and the privacy shutter is opened Make sure that the other site has their camera positioned correctly Call OTN Service Desk if the above has been checked and the problem persists My monitor is displaying black and white no color Check that ...

Page 10: ...f the monitor speakers as this will create unnecessary feedback Network and Power The network cable has to be plugged into a dedicated OTN jack If you plug the network cable into a regular network jack then the system will not work Consequently you need to know precisely where the OTN jacks are located before moving the system to different locations For the clinical cart use the Uninterrupted Powe...

Page 11: ...our system here at the end of your session Verify that the monitor is on If you cannot see the camera view you may have to switch the video source at the top to the remote control to the main camer a input Press the green Call button to connect Verify that the codec camera is on by checking the switch at the back left of the codec Pick up the remote control which should be found in the basket Unmu...

Page 12: ...Tandberg C Series Reference Guide 2 2 OTN Training Services ...

Page 13: ...Series 1 Moving or zooming the camera will display the camera control menu located at the bottom of the screen 2 To recall a preset touch the number on the remote keypad of the preset you would like to recall 2 2 OTN Training Services ...

Page 14: ...tton 2 Navigate to the Add camera preset selection by using the arrows on the remote 3 Press the centre check mark button to make the selection 4 Using the arrows on the remote navigate to a preset that is Not defined not saved 5 Push the check mark button to open the menu and label your preset by using the numeric keypad on the remote 6 Select Save new preset from the dropdown menu 2 2 OTN Traini...

Page 15: ... To remove the menus please press the Home button multiple times To view the preset previously saved simply bring the camera control menu up using the arrows located at the top of the remote OTN SERVICE DESK 1 866 454 6861 2 2 OTN Training Services ...

Page 16: ...s Fn F4 or Fn F7 or Fn F8 To return to the camera view Press the Presentation button again 5 2 3 4 To display the desktop Press the Presentation button 1 BEST PRACTICE Make sure to switch between the desktop and camera view for more interactive presentations 2 3 OTN Training Services TROUBLESHOOTING If the desktop still does not appear on the screen you need to change the resolution of your comput...

Page 17: ...itor in half The subject s face should be in the upper half of the screen and the framing should be centered The subject s face should be close enough that you could recognize them on the street or bus However if the camera framing is too close it could make the person feel self conscious In addition if the framing is too close the subject might move out of frame easier Lighting and Background Alw...

Page 18: ...able is broken or missing You cannot find the remote control You do not know which network jack to plug into Contact OTN Service Desk when Call does not connect Video camera problems Call quality is poor Call drops and you are unable to reconnect OTN Service Desk Support Hours Mon Fri 7 00 AM to 7 00 PM Please Call 1 866 454 6861 15 OTN Training Services ...

Page 19: ...udio delay pause and wait for a longer than normal period if you want to be able to hear comments or are expecting a response from other sites Reduce background noise Avoid unnecessary tapping rustling of papers and side conversations when your site is speaking as this will add audio noise at the receiving sites Enhance video display Avoid rapid movements or erratic hand gestures Avoid wearing clo...

Page 20: ... 1 inch margin on all borders Limit the amount of words per slide o Use no more than five bullets of information per slide o Use brief phrases instead of sentences Keep any graphics simple o Use simple bold tables like pie charts or bar graphs o Avoid complex tables and scatter plots Use a consistent font size o At least 30 point font for text and 44 for headings Select a simple clear and bold fon...

Page 21: ...to OTN customers by providing technical support before during and after videoconferences 1 866 454 6861 option 2 customersupport otn ca Training Team Provide live training sessions to new OTN customers that focus on knowledge acquisition and application training otn ca Privacy Officer Contact OTN s Privacy Team if you experience a privacy breach at your site privacy otn ca 18 OTN Training Services...