TANDBERG CONTENT SERVER D13898.04, User Manual

Page 1: ...endpoint Content creation from anywhere using TANDBERG Expressway Scheduled or ad hoc call support with dial in and dial out capabilities Synchronized streaming of video and presentation in live and o...

Page 2: ...ch you already know The User Guide has been divided into several sections each providing different information In some places information has been copied from other sections to let you have all the re...

Page 3: ...etup Basic H 323 Services Setup via Content Server Interface Step 1 20 About Basic H 323 Services 20 Initial Setup 20 Basic H 323 Services Setup via Content Server Interface Step 2 21 About Basic H 32...

Page 4: ...mplates Available 53 Description 53 Filename 53 Recorded Output 53 Specifying File Output Information 54 About File Output Information 54 Accessing these Settings 54 The File Output Information Settin...

Page 5: ...Alias Options 92 About Recording Alias Options 92 Recording Alias Options Available Depend on Your Privileges 92 Viewing Recording Aliases 92 Creating New Aliases 93 About Creating New Aliases 93 An O...

Page 6: ...es 126 Recordings and Clips 127 About Recordings and Clips 127 In and Out Points 127 Renaming a Recording 127 Creating and Handling Extra Clips From a Recording 128 Creating an Extra Clip 128 Reshuffl...

Page 7: ...he page and the Default Conference Category Bookmarks are now stored for each authenticated user under their user profile Better Content Viewing Experience Content Viewer enables users to switch the d...

Page 8: ...rved This document contains information that is proprietary to TANDBERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic...

Page 9: ...ture of this document Copyright 2005 2006 TANDBERG All rights reserved TAND BERG is a registered trademark of TANDBERG ASA and or its subsidiaries in the United States and or other countries This prod...

Page 10: ...wn protection please read the overleaf safety instructions completely before operating the equipment and keep this manual for future reference The information in this summary is intended for operators...

Page 11: ...ection and Hazardous Voltage The product may have hazardous voltage inside Never attempt to open this product or any peripherals connected to the product where this action requires a tool This product...

Page 12: ...nd brominated flame retardants to reduce the environmental impact of WEEE which is landfilled or incinerated TANDBERG has implemented necessary process changes to comply with the European RoHS Directi...

Page 13: ...ew Conferences Appendices D13898 04 DECEMBER 2006 Introduction The TANDBERG Content Server provides users with a quick and easy way to record video meetings and view them live or on demand The followi...

Page 14: ...o and RealVideo and QuickTime content Authentication Support for local LDAP and domain authentication Support for guest unauthenticated access with PIN protection for conferences Permissions Access li...

Page 15: ...s D13898 04 DECEMBER 2006 Installation An important section covering the first time installation of the Content Server Observe that for security reasons you should change the IP address from DHCP to s...

Page 16: ...between 0 C and 35 C 32 F and 95 F and between 10 and 90 non condensing relative humidity Do not place heavy objects directly on top of the Content Server Do not place hot objects directly on top or...

Page 17: ...nment IP Address Subnet Mask Default Gateway DNS Preferred DNS Alternate IP Assignment Address Type Select Type DHCP Static IP Address IP address Edit Address 000 000 000 000 Save Changes No Yes Subne...

Page 18: ...utting changes into effect This will take you back to the IP Settings menu If you need to change other settings repeat the procedure selecting the applicable IP Setting submenu e g Default Gateway fir...

Page 19: ...the basic H 323 services setup via the Content Server web interface as well as a description of the optional QuickTime installation The latter should be installed only if strictly needed and we ask y...

Page 20: ...ses and save Go to the Administrator Settings Site Settings to set the System Name and E 164 alias for the Content Server If required set Gatekeeper registra tion to Enabled select Gatekeeper Discover...

Page 21: ...e via http or https ContentServerIPaddress Go to Conference Setup Create Conference Select a default Recording Alias type the address of the endpoint you want to call and click on Place Call Alternati...

Page 22: ...Server Setup To read more on how to set the administrative properties and user configuration see the Administrator Settings section You may wish to record your new administrative password in a safe lo...

Page 23: ...vantage of the QuickTime output functionality and record your content for on demand QuickTime playback Example Select QuickTime 2xStreams High with Dual QT DblHighDual xml from the drop down menu in t...

Page 24: ...DECEMBER 2006 Operation The Operation section contains important information about product registration and security updates Procedures for restarting shutting down and restoring the Content Server t...

Page 25: ...LARLY TO SEE IF NEW SECURITY UPDATES ARE AVAILABLE ALL SECURITY UPDATES RELEVANT TO THE CONTENT SERVER ARE CUMULATIVE THROUGHOUT THE CALENDAR YEAR Product Registration Security Updates Basic Operating...

Page 26: ...e Main Menu screen From the Main Menu screen use the Up or Down arrow to select Commands Press Enter to confirm your selection From the Commands menu use the Up or Down arrow to select Restart and pre...

Page 27: ...liases Call Configuration files Categories and Recording Templates and restores them to v 2 0 defaults Deletes all conferences and media files Deletes all server logs If data location has been changed...

Page 28: ...functioning of the Content Server This section explains the Site Settings User and Category management It allows you to edit and create recording and call configuration templates which determine the o...

Page 29: ...fault username is administrator and factory default password is TANDBERG It is strongly recommended that you change the administrative password at setup time and before the Server is used for producti...

Page 30: ...wing pages About Site Settings The Site Settings Page If there are no live calls on the TANDBERG Content Server clicking the Restart Service button will result in the following message being displayed...

Page 31: ...tings Site Settings System Name System Name Other sys tems can call the Content Server using the System Name if the Content Server is registered to the gatekeeper The Recording Alias specified in the...

Page 32: ...g to your local firewall settings NAT Network Address Translation is used when the Server is connected to a router with NAT support The default setting for NAT is OFF If NAT is ON the system will sign...

Page 33: ...to the request sent from the codec within 30 seconds this specific gatekeeper will be used This requires auto discovery on the gatekeeper as well If no gatekeeper responds the system will not use a g...

Page 34: ...ickTime installation for more details On demand streaming will then be available but an external streaming server will be required for live streaming Administrators can disable or enable individual co...

Page 35: ...as the Content Server attempts to bind to the LDAP server Changes to Site Settings will not be saved if the LDAP settings entered are incorrect Domain Authentication Domain authentication can only be...

Page 36: ...Domain Object Class User DN examples CN user_account OU employees DC company DC com CN user_account OU marketing DC company DC com Please note that DNs can have many more than four parts Base DN This...

Page 37: ...t Server will be added to a Cluster In this case the API password must be the same on all Content Servers being added to the cluster If the API is used for customized integration with other systems Re...

Page 38: ...ttings Conference Setup View Conferences Appendices D13898 04 DECEMBER 2006 User Properties Administrator Settings Site Settings Choose this option to allow guest access to the Content Server When Gue...

Page 39: ...lled from an Endpoint the Recording Alias specified here will be used for recording and or streaming the call The Recording Alias determines The call type Transcoding or Archiving The call settings ba...

Page 40: ...owser and they do not have to authenticate at all to view those conferences In this case you only need to add users who will have to authenticate log in to get special privileges such as Administrator...

Page 41: ...ect text field Users entered in the Add Administrators text field will have Administrative privileges Users entered in the Add Owners text field will be able to make calls from the Content Server inte...

Page 42: ...s If you add a group with Owner privileges as members of that group log in to the Content Server their accounts will be automatically created The User Role next to their username in the User Managemen...

Page 43: ...licate link Options to think about for using existing or creating new templates to produce the output required Is a transcoding or archiving template to be used What codecs or combinations of codecs a...

Page 44: ...similar to what is shown here A predefined system template cannot be changed but it can be used as a base for creating another template Clicking on any of the Writers or Outputs on the left hand side...

Page 45: ...ges Editing an Existing Non system Template Administrator Settings Template Editor The Template Editing Page By clicking the Edit option for an existing non system template the screen will look simila...

Page 46: ...Default xml Description Enter a meaningful description for this template Template types If you would like to add outputs for transcoding calls add Windows Media QuickTime or Real Media If you would li...

Page 47: ...default the streaming path in writer information has the following format mms local If this path is specified and the writer has a Serverpush or Network Output the conference will be streamed live fr...

Page 48: ...lable Windows Media 9 Single Stream without Dual WM StdNoDual xml A single video stream at 384 K from Main Source Windows Media High Bitrate Audio with Duo Slides WM_AUDHigh xml An audio stream with s...

Page 49: ...ved for on demand viewing Specifying File Output Information Administrator Settings Template Editor Windows Media Writer Directory For Windows Media the default Directory for files is medialocation me...

Page 50: ...IP address of your external Windows Media streaming server Accessing these Settings Port The default port if you are using the TANDBERG Content Server Windows Media streaming server is 8080 For stream...

Page 51: ...ed for Windows Media in situations where you want the external server to request the stream A network publishing point has to be created on the external Windows Media server to take advantage of this...

Page 52: ...er Push outputs For details on this see the following pages Streaming path The QuickTime format does not allow for live streaming direct from the TANDBERG Content Server The path for live streaming of...

Page 53: ...384 K one video stream from a Dual Stream Source and screenshots from a Dual Stream Source taken every 60 seconds if Dual Stream Source available QuickTime Dual Stream Only No PiP QT DualOnlyPiPVGA x...

Page 54: ...ce the File Output Information The File Output Information Settings About File Output Information File Output information specifies where the file will be saved for on demand viewing Specifying File O...

Page 55: ...g server can be configured by using an external streaming server for example a Darwin Streaming Server Specifying ServerPush Information Administrator Settings Template Editor QuickTime Writer Accessi...

Page 56: ...Video width Video height Depending on the profile used for the writer for new templates you need to specify the video height and width As an example for 384 or 512K profiles Video width should be 320...

Page 57: ...and screenshots from a Dual Stream Source taken every 60 sec onds if Dual Stream Source available Real Media Dual Stream Only No PiP RM DualOnlyPiPVGA xml Single video stream at 512 K from a Dual Str...

Page 58: ...information specifies where the file will be saved for on demand viewing Specifying File Output Information Administrator Settings Template Editor Real Writer Accessing these Settings FTP Select the F...

Page 59: ...xternal streaming server enter the username password to be used for authentication with your external streaming server Transcoding and Archiving Real Media format content can be streamed live or on de...

Page 60: ...dows Media or QuickTime File type Select between Windows Media and QuickTime Please note that you should only select QuickTime if it has been installed on the Content Server see QuickTime installation...

Page 61: ...e Editor H 323 Writer Windows Media File Up to two file outputs two video streams are supported for this format in a H 323 writer The screenshot shows two writers and the H323 Writer Main Stream Infor...

Page 62: ...he screenshot shows a H 323 video stream writer and a still image writer for the QuickTime Archiving Dual Stream template QuickTime archiving templates do not have a default live streaming path or Ser...

Page 63: ...this writer if you want to extract still images from the main video or extended video H 239 stream for low bandwidth streaming As the Still Image Writer does not require much configuration the File O...

Page 64: ...cation from the dropdown menu If you select None only the Dual Video presentation will be displayed H 239 or Dual Stream Template Creation Tips Adminstrator Settings Template Editor Advanced Template...

Page 65: ...to do this setup once The recording template that you want to use for multicast content delivery is configured correctly PLEASE NOTE THAT MULTICAST SETUP FOR WINDOWS MEDIA SERVER ONLY NEEDS TO BE DON...

Page 66: ...minstrator Settings Template Editor Using Templates for Multicast Delivery Multicast Setup for Windows Media Streaming Server Cont Select Category General and set Start publishing point when first cli...

Page 67: ...Delivery Templates A multicast delivery template can be created from scratch or you may edit an already existing template template This is very similar to how Windows Media Writer templates are made...

Page 68: ...uration Editor Page About Call Configuration The Call Configuration Editor enables the Administrator to set up different configurations for calls that can be attached to Recording Aliases Call Configu...

Page 69: ...ported Resolutions Administrators can select the resolutions for acceptable H 239 video input For optimal performance it is recommended that the maximum resolution be set to 800x600 or 640x480 Call Op...

Page 70: ...BER 2006 The Category Management Page About Category Management A conference can be assigned a Category to make searching for conferences quicker for the user There are six categories that come with t...

Page 71: ...lick on name of the log file and it will open in the current or a new window The Administrator can navigate through the log files and delete old log files from the interface The current log for the TA...

Page 72: ...torage by using the TCS NAS Wizard The TANDBERG Content Server version 2 0 supports moving the media default location to Network Attached Storage IBM X Series hardware Your NAS must be configured corr...

Page 73: ...s Click Add Click Object Types Select the Checkbox for Type Computers Enter Content Server Server Name as registered in the domain If you have not set a new server name through the Windows Administrat...

Page 74: ...administrative rights on the Content Server and permissions over the NAS share From the Start menu select Manage Your Server Click on the link Manage this streaming media server Highlight the name of...

Page 75: ...rtcut on the desktop This will produce the NAS Wizard Click on Next to start the NAS Wizard Enter the new storage location information ServerName ShareName FolderName At the Do you wish to delete old...

Page 76: ...NAS Wizard Click on Next to start the NAS Wizard At the Change Storage Location prompt select Return it to local storage if you select Move it to a different network location follow the steps as outl...

Page 77: ...llation Quick Setup Operation Administrator Settings Conference Setup View Conferences Appendices D13898 04 DECEMBER 2006 The Cluster Administration Page About Cluster Adminstration Please contact TAN...

Page 78: ...e Upgrade page allows administrators to view the software version device serial number and option keys installed on the TANDBERG Content Server The Content Server software can easily be upgraded by ad...

Page 79: ...ows user accounts They are used for communication between parts of the Content Server and the database Database Account Security Administrator Settings Changing Account Passwords Enter the System Admi...

Page 80: ...er Selecting this menu item opens up the Windows Server administration page in a separate window This page can also be accessed by typing https ContentServerIPAddress 8098 in the Web browser URL field...

Page 81: ...Conference Setup section for information on how to make calls from the Content Server User Interface This section also contains information on how to use and manage Recording Aliases which determine t...

Page 82: ...in the Login Logout section of this User Guide Conference Setup Initial Steps Logging In About Conference Setup The TANDBERG Content Server enables users with Editor and Administrator privileges to r...

Page 83: ...ss of the endpoint you are calling and the call rate for the Call Configuration used in the Recording Alias chosen Conference Permissions Here you define who should be granted edit rights and who shou...

Page 84: ...amed live The Call Information Settings Templates Determine Outputs Call Information Record Stream Choose a Recording Alias from the drop down list Only one call at a time can be made using this trans...

Page 85: ...icolon in the following formats Local usernames MACHINENAME user name Display Name optional Domain and LDAP user and group names Users user name Display Name optional Groups group name Editors Editors...

Page 86: ...e Category from the pull down list for this conference URL The URL to the conference will be displayed at creation time of the conference Presenter Name or names of the conference presenters Copyright...

Page 87: ...tiating call In call Ending call Call failed After the Place Call button has been clicked on the display will be updated with the call information About Call Status Connected to Displays the details o...

Page 88: ...tus change to Ending Call and then the conference will be listed in the Recorded Conferences list Ending the call Conference Setup Creating Conference A Recommended Procedure To end a call from the Co...

Page 89: ...nference The Media URL List displays the paths for the movies and also the directory of any slides for the presentation for Administrators only Click the End Call button to finish the call Calls can a...

Page 90: ...ing once the call setup is complete and the Content Server begins receiving audio and video from the endpoint Users can record their calls by dialling in to the Content Server from H 323 devices It is...

Page 91: ...up Recording Alias Options New Name e g TMS Archiving 1 Owner api admin Select alias type Transcoding or Archiving depending on the option keys installed on the Content Server For example if you have...

Page 92: ...d Archiving option keys the two default aliases are Windows Media Transcode Windows Media Archive In this case one call can be made with the default transcoding alias and up to four concurrent calls c...

Page 93: ...the name for the Recording Alias that will display in the list of Aliases and when choosing a Recording Alias to create a Conference You can also select the Owner for the alias The Owner will be able...

Page 94: ...ors can see and edit all properties of all aliases Owners can only see and edit selected properties of their own alias About Recording Aliases An Overview of the Options Creating a New Recording Alias...

Page 95: ...will only be available on the Create Conference page to the Owner of that Alias About Specifying Properties An Overview of the Options Specifying Properties H 323 ID Choose a unique H 323 ID for the...

Page 96: ...Specifying Settings Template Select the recording template to use with this Alias For Transcoding Aliases only Transcoding templates will be displayed for Archiving Aliases you will only have a select...

Page 97: ...NAME user name Display Name optional Domain and LDAP user and group names Users user name Display Name optional Groups group name Editors Editors can edit and delete a conference Users Users can view...

Page 98: ...be created at time of recording the conference The default created conference name is made up of the Recording Alias name and the date time of the call Description Enter a description for the conferen...

Page 99: ...it some settings in their own aliases What Owners Will See if They Have a Recording Alias This screen is similar to the screen you see when creating new Recording Aliases If you are an administrator y...

Page 100: ...es D13898 04 DECEMBER 2006 Selecting Which Ones to Delete Conference Setup Creating Conference Recording Alias Options About Deleting Deleting Recording Aliases Only administrators can delete Recordin...

Page 101: ...ences menu including Live Recorded and Scheduled views and explains different conference views and permissions depending on user roles and access lists set on conferences Here you will also find instr...

Page 102: ...re occurring at the current time Users can receive an e mail with a URL link to view the Conference Or can click the link provided in the list of current conferences Scheduled Scheduled Conferences pa...

Page 103: ...ur search criteria Clicking the Clear button will return all the conferences in the list to you Use AND to find conferences that have both terms in the searchable fields e g training AND education wil...

Page 104: ...n the Next 10 pages link will appear after the next arrow After Page 1 the Previous Page Arrow will also be clickable When the last page is reached the Next Page Arrow will be dimmed and no longer be...

Page 105: ...to view them without logging in For authenticated access to the Content Server If Local authentication has been selected in Site Settings local users can log in by entering their Username and Passwor...

Page 106: ...nload the TANDBERG Codec Pack to view archiving Windows Media content ASF format To leave the Conference Test Page select an item from one of the menus Selecting the User Guide from the Help menu open...

Page 107: ...ublisher TANDBERG Version 1 0 0 Date 20 09 2006 Size 3 4MB Supported OS Microsoft Windows XP TANDBERG Codec Pack Installing the Codec Pack to View Archiving Windows Media Content Choose to Run or Save...

Page 108: ...Conference Setup View Conferences Appendices D13898 04 DECEMBER 2006 Viewing Conferences Navigating the Interface To display copyright information click on the text in the lower right corner of the sc...

Page 109: ...t the bottom left of the screen This will open a new window The Display Name can be changed The number of Items per page can be set to 10 20 50 or 100 The Default Category which will be displayed to t...

Page 110: ...the Content Viewer click on one of the displayed bitrates for the conference The Content Window consists of three parts the Video Display The Indexing Part and the Graphics Dual Video Stream Part Acc...

Page 111: ...ider or clicking on any item in the Table of Contents You can still start playing the video before it is completely downloaded but you can only move the slider to any position within the yellow line T...

Page 112: ...total length of the video The format of the time display is hours minutes seconds The number displayed e g 384K is the current play speed of the video that is displayed on the screen Click to choose t...

Page 113: ...e top Click on any of your bookmarks and the video will begin playing from this point and the corresponding slide in the presentation will be displayed Index Features About Index and Bookmarks The Con...

Page 114: ...entation Window Viewing Conferences Content Viewer The Presentation Windows Options About the Presentation Window In the Picture out of Picture example shown The Main Video in the top left hand side s...

Page 115: ...an edit conferences Editors can edit their own conferences Administrators can edit all conferences Edit Recorded Conferences Viewing Conferences From this page Editors and Administrators can edit perm...

Page 116: ...elected Enter user or group names in the Editors or Users text fields one per line or separated by a semicolon in the following formats Local usernames MACHINENAME user name Display Name optional Doma...

Page 117: ...ing on Watch will take users to a Waiting Room to select the appropri ate bitrate to view the conference Clicking on Email will create a new email message in your email client with the conference URL...

Page 118: ...ator Settings Conference Setup View Conferences Appendices D13898 04 DECEMBER 2006 The list will display the URLs of any on demand movies and the slide path for graphics associated with this conferenc...

Page 119: ...multiple movie playback Create extra clips from the imported and current movies The Content Editor is available to Administrators and Users who have permission to edit a conference The Content Editor...

Page 120: ...meline of the controller to mark the position of the marker in the conference About Markers Adding Markers Moving Existing Markers Adding markers into the timeline is done by clicking the Add Marker b...

Page 121: ...s that you want to remove have been selected click the Delete Selected button Removing Selected Markers Removing All Markers To remove all the markers on the screen a page of markers when there is mor...

Page 122: ...ed for your conference Click on the Images tab at the top right hand side of the screen You may add images to your presentation These images can later be associated with markers in order to present th...

Page 123: ...eleted As described later in this section images may be associated with markers to appear at certain moments in time during the streaming About Deleting Images Deleting Images Deleting Already Uploade...

Page 124: ...he screen Images already uploaded see the previous pages for details can be asociated with markers An image can be attached to more than one marker Adding an Image to a Marker Associating Images and M...

Page 125: ...conference to display the Index points for the conference and also display the images at the correct points when playing the movie Adding an Index to a Marker Associating Indexes and Markers Viewing C...

Page 126: ...ecome Associated with a Different marker About Housekeeping Viewing Conferences Editing Contents To change images or indexes attached to markers either drag the thumbnail to the new position or change...

Page 127: ...conference name is larger than the field placing the cursor over the field will display the whole name The clip for the edited movie will be called Clip 1 and a red highlight at the top and left of th...

Page 128: ...orange part in the left hand window and drag it to the clips window Now change the in and out points of each clip and when the conference plays clip 1 will be followed by clip 2 etc In and Out points...

Page 129: ...ng Conferences Outputs Must Be Identical to Allow Import In this example when editing the first conference the next two only from the list can be imported into the conference because they are both Win...

Page 130: ...he Clip name start and end time fields are editable and the name of the clip is dis played at the top left of the screen as well in the list When importing multi ple Recordings Confer ences into the c...

Page 131: ...eed to better understand the TANDBERG Content Server Here you will find a compatibility guide which browser and media players version should I use a small troubleshooting guide in the unlikely event o...

Page 132: ...rnate IP Assignment Address Type Select Type DHCP Static IP Address IP address Edit Address 000 000 000 000 Save Changes No Yes Subnet mask IP address Edit Subnet 000 000 000 000 Default Gateway IP ad...

Page 133: ...ators also have access to a distributed Codec Pack version TAACodecPack_Dist msi from this location on the Content Server C Program Files TANDBERG ContentServer CodecPack The distributed Codec Pack in...

Page 134: ...Could not resolve host name H323 ID to IP address This message is displayed when trying to dial the H323 ID of a system when the Content Server is not registered to the gatekeeper Call failed Service...

Page 135: ...password title Serverpush Output writer writer writer _ codec WindowsMedia profile _ filename WM9 _ VGA prx streaming _ path mms local on _ demand _ path mms local on _ demand _ output file source ext...

Page 136: ...e video stream at 384 K from Main Source Real Media 2xStreams High with Dual Slides RM DblHighDual xml Two video streams from Main Source at 256 and 512 K and screenshots from a Dual Stream Source tak...

Page 137: ...Source taken every 60 seconds if Dual Stream Source available WM9 TCS three format triple play WM TripleDefault xml Two Windows Media video streams two QuickTime and two Real Media video streams with...

Page 138: ...Content Server web application on SSL 554 TCP UDP WMS RTSP Server Control Protocol 1718 UDP Gatekeeper discovery 1719 UDP RAS 1720 Listen Port 1755 TCP UDP WMS MMS Server Control Protocol 2090 TCP The...

Page 139: ...he Content Server where your backups will be stored The recommended location is E backup database For added security you may also specify an external location where files from the E drive will be auto...

Page 140: ...p file you wish to restore the database from is available in the following location E backup database If the file you want to use for the restore function is not there you can manually copy it from an...

Page 141: ...f screen Zune Video Video from normal source usually camera About Zune Zune is Microsoft s new player for music pictures and video The TANDBERG Content Server can save recorded conferences in the corr...

Page 142: ...file and zune indicates a video file with the associated audio stream Click on zune AUD or zune and you will be will prompted with this dialogue box Save the zune file into the folder in your Zune Li...

Page 143: ...Philip Pedersens vei 22 1366 Lysaker Norway Telephone 47 67 125 125 Fax 47 67 125 234 Video 47 67 117 777 E mail tandberg tandberg net...