Preventive Maintenance and Fault-finding
Instruction Manual: evolution 5000 E5710 and E5720 Encoder
Page 6-5
ST.TM.E10074.1
·
Silver Support Contract
24 hr x 7 days telephone support
Remote diagnostics
Six on-site support visits
Half-yearly service performance reviews
15 working day turnaround for repair
Two preventive maintenance visits per year
Discount on predesigned training courses
·
Bronze Support Contract
24 hr x 7 days telephone support
Remote diagnostics
30 day turnaround for repair
Firmware revision control at a repair centre
Yearly service performance review
Silver and Bronze contracts can be further enhanced with the inclusion of a
Software Contract. Gold Support Contracts are all inclusive.
More information can be obtained from TANDBERG Television Customer
Services; contact information is given in the preliminary pages of this
manual.
6.4
Errors and Diagnostics Menus – When to Use
Them
6.4.1
Error Messages
Figure 6.1: Finding the Errors Menu
Diagnostics…
Setup ...
Errors
...
Ops ...
Configs
More ...
Advanced Menu
Front Panel Diagnostics Menu
Summary Screen
Ops ...
Quit
Quit
LCD Display
Keyboard
Fail Relay
Alarm Relay
Alarm LED
Buzzer
Quit
Errors Menu
Active Errors
Error Masks
Quit
Cfgs