TANDBERG Quick Set C20 Plus, Administrator'S Manual

Page 1: ...D14489 01 JULY 2009 1 Software version TC2 0 JULY 2009 TANDBERG Quick Set C20 C20plus Administrator Guide...

Page 2: ...tor 17 Dual monitors 17 About the menus The Home menu 19 The Settings menu 19 The Advanced menu 19 The Advanced settings The Advanced menus 21 How to change a value 21 Description of each setting 21 T...

Page 3: ...anced settings Settings Library Cameras Appendices Contact us Contents Supported RFCs in SIP 58 Current RFCs and drafts supported in SIP 58 Media capabilities supported in SIP 58 CE Declaration for Co...

Page 4: ...pied from other chapters but adapted when needed to let you have all the relevant information there and then This helps eliminating the need to read through long sections before you can even think of...

Page 5: ...very effort has been made to supply complete and accurate information in this Administrator Guide however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear...

Page 6: ...r or any other power source before consulting service personnel The plug connecting the power cord to the product power supply serves as the main disconnect device for this equipment The power cord mu...

Page 7: ...ves 2002 96 EC WEEE Waste Electrical and Electronic Equipment and 2002 95 EC RoHS The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electro...

Page 8: ...ing This guide has been divided into several chapters all of which provide different information You can access the chapters directly by clicking on the menu bar at the top of this page In this chapte...

Page 9: ...ide Push the button to boot up the codec Push and hold the button for 1 second to shut down the codec Push and hold the button for 7 seconds to force a shut down of the codec The LED in front of the c...

Page 10: ...A protocol The Pin No 4 on the Camera Control port provides 12 V DC 1 A to the main camera DVI I input for PC DVI I socket digital analog video input for PC presentations DVI D DVI A Analog RGB VGA DV...

Page 11: ...Hot Plug Detect 10 T M D S Clock Pin out TANDBERG camera cable Signal name RJ 45 pin D SUB pin 12V DC 1 Twisted pair 4 GND 2 5 RX 3 Twisted pair 2 TX 6 3 NC 4 Twisted pair 1 NC 5 6 GND 7 Twisted pair...

Page 12: ...ay the layout menu then select a view in the menu Batteries Make sure the remote control has working batteries 4 x AAA batteries ARROW UP DOWN Use the up and down arrow keys to navigate in the menu AR...

Page 13: ...reen and the middle part of the remote control is used to handle the video part of the call while the lower part of the remote control resembles very much the keypad of a mobile phone Touch the rubber...

Page 14: ...ave without saving 5 Press Home to exit Verify IP address settings How to go to the System Information page to verify the IP address 1 Navigate to Settings System Information to open the System inform...

Page 15: ...you did when you verified you IP address setting 1 Navigate to Settings System Information 2 Verify the previous configurations If you successfully registered to a Gatekeeper the Status will show Regi...

Page 16: ...avior of the system and should be done by the system administrator NOTE When you define or change a password make sure you save a copy of the password in a safe place How to set the menu password Navi...

Page 17: ...s no audio on HDMI 2 Key sequence for moving the OSD If you have moved the monitor from one HDMI output to the other and the menu and other information does not show on screen you must move the OSD to...

Page 18: ...Guide Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us About the menus About the menus Chapter 3 In this chapter Explains the men...

Page 19: ...o leave without saving Download the TANDBERG Quick Set C20 C20plus User Guide from the web site Go to http www tandberg com docs The Home menu The Home menu is explained in the TANDBERG Quick Set C20...

Page 20: ...Advanced settings Settings Library Cameras Appendices Contact us Advanced settings The Advanced settings Chapter 4 In this chapter Explains the menu system The Advanced menus Password protection of t...

Page 21: ...value Select a value from a drop down list and press the OK button to save or press the left arrow to leave without saving Enter a value text in a value text field Press Save to save the change or Can...

Page 22: ...123 When searching for words like H323 SIP or key all settings with these characters in the name will be listed Search Enter the as many characters as needed until the setting you are searching for d...

Page 23: ...r the first time the password is not set When you define or change a password make sure you save a copy of the password in a safe place Set a new password 1 On the remote control press the key to togg...

Page 24: ...visioning settings The Serial port settings The SIP profile settings The Standby settings The System unit settings The Time settings The Video settings Experimental settings Chapter 5 The Advanced set...

Page 25: ...utomatically or it can be set manually using the Brightness Level configuration Auto The camera automatically adjusts brightness level Manual Set brightness level manually with the Brightness Level co...

Page 26: ...must be answered manually by pressing the OK key or the green Call key on the remote control Example xConfiguration Conference 1 AutoAnswer Mode Off xConfiguration Conference 1 1 AutoAnswer Mute On O...

Page 27: ...23 Profile Gatekeeper Address and H323 Profile Gatekeeper Discovery settings must also be configured NOTE Direct H 323 calls can be made even though the H 323 Call Setup Mode is set to Gatekeeper Exam...

Page 28: ...Example xConfiguration Network 1 IEEE8021X Eap Md5 On xConfiguration Network 1 1 IEEE8021X Eap Peap On Off Protected Transport Layer Security Developed by Microsoft Cisco and RSA Security Authenticat...

Page 29: ...Pv4 QoS Diffserv Signalling 0 63 The DiffServ Signalling setting is used to define which priority Signalling packets should have in an IP network Enter a priority which ranges from 0 to 63 for the pac...

Page 30: ...MP Community SNMP Community names are used to authenticate SNMP requests SNMP requests must have a password case sensitive in order to receive a response from the SNMP Agent in the codec The default p...

Page 31: ...Mode setting Example xConfiguration Provisioning ExternalManager Protocol http xConfiguration Provisioning Mode Off TMS Provides the possibility of managing the codec endpoint by using an external man...

Page 32: ...system A Uniform Resource Identifier URI is a compact string of characters used to identify or name a resource Format Compact string with a maximum of 255 characters Example xConfiguration SIP Profile...

Page 33: ...02 00 Harare Pretoria GMT 02 00 Jerusalem GMT 02 00 Athens Istanbul Minsk GMT 02 00 Helsinki Kyiv Riga Sofia Tallinn Vilnius GMT 02 00 Cairo GMT 02 00 Bucharest GMT 03 00 Nairobi GMT 03 00 Kuwait Riya...

Page 34: ...te than high resolution and vice versa The Quality setting specifies whether to give priority to high frame rate or to high resolution for a given source Addresses the selected video input connector M...

Page 35: ...on Video Output HDMI 1 MonitorRole First xConfiguration Video Output HDMI 1 2 Resolution Auto 640_480_60 800_600_60 10 24_768_60 1280_1024_60 1280_720_60 1920_1080_60 1280_768_60 1360_768_60 1366_768_...

Page 36: ...ppendices Contact us Settings library The Experimental menu The Advanced configuration menu has an option called Experimental The settings within this menu can be used as is and will not be documented...

Page 37: ...RG camera has been designed to give you many years of safe reliable operation The TANDBERG Quick Set is available in two versions TANDBERG Quick Set C20 comes with PrecisionHD 1080p 4x zoom TANDBERG Q...

Page 38: ...BERG codecs power will be supplied through the Camera Control cable When used with non TANDBERG Codecs you may have to connect power separately HDMI and HD SDI HDMI is the main video source when conne...

Page 39: ...d when the camera is used with a TANDBERG Codec VISCA is a trademark of Sony Corporation The PrecisionHD 1080p 4x 12x camera cont The HDMI cable The HDMI cable delivered with the camera is 5 meters Ma...

Page 40: ...PrecisionHD 1080p 12x and 1080p30 for PrecisionHD 1080p 4x Maximum resolution for HD SDI is 1080p30 Line voltage frequency The camera will automatically detect the line voltage frequency when it is 50...

Page 41: ...gs Library Cameras Appendices Contact us Appendices Appendices Chapter 7 In this chapter Explains the menu system General room guidelines The remote control The codec password The menu password The we...

Page 42: ...nes You must then make sure they are spaced sufficiently apart to avoid that the sound of the first microphone suffers from interference from the second microphone As a rule of thumb the second microp...

Page 43: ...en the people Adjust the camera view using zoom in out to allow the participants to be shown in full size on screen and to keep eye contact with each other at the same eye level If the participants ar...

Page 44: ...the participants are sitting too close to the monitor the camera will look down at the participants This may not give a good presentation of the participants at the far end The microphone The Quick S...

Page 45: ...eo system 3 When pressing the Presentation button on the remote control the default presentation source is activated The DVI VGA input is compliant with VESA Extended Display Identification Data EDID...

Page 46: ...presentation Zoom Press the or on the key to zoom the camera in and out Arrows Up Down Use the and arrow keys to navigate in the menu Arrow Right Press the arrow key to expand the selected menu item o...

Page 47: ...mUnit AdminPassword Set Password 4 Reboot the codec Setting the menu password Do the following to define a password for the Advanced menus 1 Open the menu on screen and go to Home Settings Advanced Ch...

Page 48: ...ons System info Upgrade software Advanced configuration Wallpaper Call Upload certificates XML files Logs Add release key Password protection of the web interface If the codec is password protected wi...

Page 49: ...you have the following menu options System info Upgrade software Advanced configuration Wallpaper Call Upload certificates XML files Logs Add release key How to upgrade the software on the codec 1 Con...

Page 50: ...o Upgrade software Advanced configuration Wallpaper Call Upload certificates XML files Logs Add release key The Advanced configuration defines the system settings and are structured in a hierarchy mak...

Page 51: ...enter the IP address of the codec From this page you have the following menu options System info Upgrade software Advanced configuration Wallpaper Call Upload certificates XML files Logs Add release...

Page 52: ...st uploaded 3 Go to Advanced configuration page and search for Wallpaper From the drop down list select Custom The new wallpaper should now show on the monitor which is connected to the codec If the n...

Page 53: ...llows for remote administration of the system Open a web browser and enter the IP address of the codec From this page you have the following menu options System info Upgrade software Advanced configur...

Page 54: ...nal How to upload the certificate 1 Contact your system administrator to obtain the required files PEM format 2 Click Browse and locate the certificate files PEM 3 Enter the Passphrase optional 4 Clic...

Page 55: ...t system and process changes Command The Command file gives an overview of the commands available to instruct the system to perform an action and are issued from the API A Command type command is usua...

Page 56: ...menu options System info Upgrade software Advanced configuration Wallpaper Call Upload certificates XML files Logs Add release key The Logs page The log files The log files are TANDBERG specific debug...

Page 57: ...rface cont The web interface allows for remote administration of the system Open a web browser and enter the IP address of the codec From this page you have the following menu options System info Upgr...

Page 58: ...ting SIP Servers RFC 3264 An Offer Answer Model with SDP RFC 3311 UPDATE method RFC 3361 DHCP Option for SIP Servers RFC 3420 Internet Media Type message sipfrag RFC 3515 Refer method RFC 3550 RTP A T...

Page 59: ...of conformity MANUFACTURER TANDBERG Telecom AS PRODUCT NAME TANDBERG Codec C20 TYPE NUMBER TTC7 18 DESCRIPTION Video Conferencing Equipment DIRECTIVES This equipment complies with LVD 2006 95 EC EMC...

Page 60: ...Set C20 C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us Appendices China RoHS table This product com...

Page 61: ...us Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us Appendices Dimensions Codec C20 Dimensions in mm 0 0 0 9 3...

Page 62: ...n Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us Appendices 220 0 105 0 20 5 105 9 eye centre 32 2 148 1 114 6 82 0 79 6 2 5 2 5 62 4 125 4 142 0 4 4...

Page 63: ...Hz 1280 x 768 60 Hz WXGA VESA Monitor Power Management LIVE VIDEO RESOLUTIONS ENCODE DECODE 176 x 144 30 fps QCIF 352 x 288 30 fps CIF 512 x 288 30 fps w288p 576 x 448 30 fps 448p 768 x 448 30 fps w4...

Page 64: ...ries using Server directory supporting LDAP and H 350 Unlimited number for Corporate directory through TMS 200 number local directory Received Calls Placed Calls Missed Calls with Date and Time POWER...

Page 65: ...ces Contact us Contact us U S HEADQUARTERS TANDBERG 1212 Avenue of the Americas 24th Floor New York NY 10036 Telephone 1 212 692 6500 Fax 1 212 692 6501 Video 1 212 692 6535 E mail tandberg tandberg c...