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■
Other FAQ's
Q
1
: I can't get the communication cable connected to the
computer. What should I do?
Please connect the communication cable provided with the Thermo
Recorder into the serial port of your computer (D-SUB
9
pin male
connector). If for some reason you can not connect directly, please use an
appropriate adapter (gender changer plug) as explained below.
Examples of various serial ports:
《
D-SUB 25 pin female
》
《
D-SUB 9 pin male
》
《
Half pitch 14 pin female
》
* If the connector on your computer is a D-SUB
9
-pin male then there is
no need for an adapter.
* If the connector on your computer is a D-SUB
25
pin female then use an
adapter
(D-SUB
25
pin male to a D-SUB
9
pin male)
* If the connector on your computer is a Half pitch
14
pin female then
use the adapter (Half pitch
14
pin male to a D-SUB
9
pin male) or a
combination (Half pitch
14
pin male to D-SUB
25
pin male) and (D-SUB
25
pin female to a D-SUB
9
pin male).
Q
2
: I can't download settings and / or data from the Thermo
Recorder to my computer. What should I do?
・
Check to make sure that the connection is proper. Communication will
take place only through the serial port (RS-
232
C) and will not work
through the printer port or any other.
・
Check to make sure that you can control the Thermo Recorder with the
software.
・
Make sure that the serial port has been selected correctly in the
[Communication] pull down menu in the software. Please check which
port you are connected to (COM
1
-COM
9
) and select appropriately.
・
If you have access to another computer try to see if you can download
using it.