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SERVICE POLICY
Radio Shack's nationwide network of service facllit1es provides quick, conve
nient, and reliable repair services for all of ,ts computer products, ,n most
instances Warranty service will be pertormed ,n accordance with Radio
Shack's Limited Warranty Non-warranty serv,ce w,11 be prov,oed at reasonable
parts and labor costs
Because of the sens1t1v1ty of computer equipment. and the problems which can
resolt from improper servicing, the following l1m1tat1ons also apply to the
services offered by Radio Shack
If any ot the warranty seals on any Radio Shack computer products are
broken. Radio Shack resecves the right to refuse to serv,ce lhe equipment or
to void any remaining warranty on the equipment
2 If any Radio Shack computer equ1prient has been mod1t1ed so that 1t 1 s not
w1th1n manufacturer's spec1t1cat1ons ,nclud1ng , but not l1ri1ted to. the 1n
stallat1on of any non-Radio Shack parts. components. or replacement
boards, tr,en Radio Shack reserves the right to refuse to service the eau1p
rnent, void any remaining warranty remove and replace any non-Radio
Shack part found 1n ttie equipment and pertorm w�atever mod1f1cat1ons are
necessary to return the equipment to ong:nal factory manutacturer's spec1-
t1cat1on s
3 The cost tor the labor and parts required to return the Radio Shack com
puter equipment to original manufacturer s spec1f1cat1ons will be charged to
the customer 1n add1t1on to the normal repair charge
'HIMS A',ij 11Ni IIN'_ Qf- $ALE A',' ( fr,,,. Jf 'lA[, 1C, '.)HA1.� ·. ·\1''1
� ,l:!CHASEJ f9:'.l A '<ADrO �tlAC� '.:¥PA¼' )-'liHi SONIPL Tf:� CE�
�A010 Sl·!il,C� FIIA'f�.f< SFf -� OEA�f� Ar •� A: • .,()9
LIMITED WARRANTY
CUSTOMER OILIGATIONS
A
cus- -�E� ass"mes •c cauu,,;:i ''! t'1a' •� ,
Jll( rnfl'pu1e, na,��i,� p • • ,asec •1e • �u,r; ,. ,., ana any �OP,f', 01
sn�c• sottware ,nc11,,oec ,. 'h ,n, CQu,prne�t -:, ,ce-;cc separateit ,Tne So/Iv.:.-� , meets :'le spe: cat,or,s C.tfliC,t)' :apab · es
!y alld otner Pn1, •er-,r1" o! CUSTOME"
\!fR �ss�rre<, '"' '"' :u•,,,:,1 ')' to, •,e cc-,:, u , ,c �'feet ,e1ess u' :-,
g e1v,•on<T'e-
re tqu,pr,ent " · ';ott,qre
ire 'a�cr 0" ii�� l;r •s ·s•a, a· 01
11
RADIO SHACK LIMITED WARRANTIES AND CONDl?!ONS Bf SAU
A
fo, a per :;c 01 1 1e'J' 1 !10 , ca,e1dar da,s l<orT' ·�e dalt ol 'he ll;ao,o Snan -.ares d<Jeumen• recei.�d upo� �urc�.;se 01 1,e EQu )meit RADIO
Sf<ACK "'inanrs ·o me cr,g,na• �UST0"1ER •no· •ne ElwDcre�• a1a ''le mec,um opnn wn,c� the $-Jhware ,5 s!Ortd s lree •ram ,nanufic1ur,ng
aetec1s :H1S Wil'<fiAt.TY IS ONLY' M'PLICA8LE TO Pt::ice1ASlS 'Jf RADIO S�CK fJlllPMf"l BY �HE ORIGINAL CUSTOMER FROM
RA[1 -, "iHACK COMPANY-CWN[[. COMPUlER (''<TfW RfTAll STQll:fS M, ' FR(H� RADIO SHAC, FRA'<CHIStES ANO OEALE�S A" TS
AUl�-:�IZEO LOCATIJr,, i-e war·a'lly s 1111,Q 1 " � Eqc �'nen! � case or cab•1e· 'I�� jeen J(M!ned or ,1 tnt fqu,oraem or Soltw;:•e 'la� je�n
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ior reca,1 IIOl'lg w,in a co�v Jt tne s.a•es doc�me
0
• or lease agreement The C' ;:,naI :�STOMEA S :.o e anc exciu,,w •emedy ,n ·oe e�t"r ol
a deleci ,; ,m,tec to •�e rnrrec:•on of '�e oeiec• bv re�a,, rep,acer,,enr or retuno 01 me pcrcnase pr,ce it RADIO SHA.CK S eiect•on aM sore
�•pe,se �AOIC SHACK nas io obl,ga·:on 'D ·epIace 01 repa,, e,pesdable 1!ms
B
�ADIO S>'ACK r-Jke5 10 1,arranty -1, 'n !hr �Ps,gn :
a
pab Hy ro�ar,fy o, s�1tab,l1ty lcr •,s� Jf the Soltware eorut a� p•ov,oeo :1 'MJS
pa1agrapr, Sottv,-a,e s •,censeo or ac AS 3 bas,s wIt11Qu
t
wa,ra11} Tne ong,naI CuSTOMER S tic1usI11e remedy ,n •oe even• of a
Soltware .ia1ufa:turi1y Oe!ect s ts ,epa,r G' replacement w,th,n •�,rfy 'J(li ca,endar days ot toe oate of !�e Rad,o Sh
a
ck sales OocumeM
rece•,�:l �0011 IcenS! D1 thc Sottv.art Tne de!ect ,i S01'1,i•e s11a11 be •e
t
�•1ec 'J a A:ac o S�ack Coml)<Jter ce�ter : R
a
dio Snack ·eta,I s:ore
pJr!i:' "J!inQ Rao,o Slue• <·1°rh,ve or Rad,o S�J'_k dea " J'O"Q w,t� �e ,a.-; �nrcr,enJ
ExLe;;: 1s pr11Y,Oed hf,e1n ,,,,e,np ,-yee aoent t,o·,�1•sce aea1er or omer pers:•1 , awrior,z� to gove Jnv ,.,i,ran:,es of any ,atu·e on t-e'"·JII
ot A:A:,;Q SlfACI<
:J
E,rr;· as prov•ded tie,e,ri Fl.4,0IO SNACI MAIE5 NO W,1,ARAMTIES. INCLUOIHG W,1,ARANTlfS OF IIERCHANTAl!lll.lTV OR FITIIESS FOR A
PARTICUU,R PURPOSE
Some sto1ies oo "OT aI1ow I,mI1a1,ons a, �ow 'JnQ an •mol,ed wa,ra�'.)' Ia,is so •�t
a
bovt I,m,ta· on, sI may �ol aopiv •o cus•OMER
Ill UMITAT10ftl Of LIAIIUT'Y
A
rxuc·
AS P'l:OVIOEJ Hf�fiN �ADIO SHACK >•ALC ��Vf 'tO L<A61tlTY -�� 9fS��•NSI81LITY
ro
cus·�MO< OR ANY OTHt� PER�:)N
OR t,'•TY WtTH RE5PEc·
·o
AW LIABILITY .JSS
c�
DAMAGE CAUSEC �'R AL-lGEO TO BE CAUSC Dl'<l:�TLY O R IND,�ECTV BY
EOUl�MENl QA ",OFTl'.'AGE SOLO LEASE: L'CE,SEO OR FUl:IN1SHEC' SY RA::O SHACIC lNCLUDI�G 8
,.,
T NOT LIMITED TO ANY
INTE��UPTION Of SERVICF ,OC-5 Of BUSINE'.'', OR A',illCIPATORY PRO• TS 0� :QNSEQUENT!Ai [W.!AGE�- AESULTl,-.G <;;jQ"-4 'HE
VSE :,i; OPfl!ATION )f THE EQL,IPMENl QR SOFTMRE IN NO EVEN' 5>,ALl �.AOIO SHACK 3f LIABLE FCR LOSS OF P9U�I TS JR
ANY INDl>IECT SPECl,1,t OR CONSEQUEN':AL DAMAGES AR1Si',iG OUT Of AAY BREACH Cf THIS WARRANTY JR IN ._NY MANNER
MtlSING JUT Of OR CONNECT£0 wrr� THE SALE �EASE llCP.Si USE OR ANTICIPAHD ust OF Ti;f EOurPMEN' OR SOFTWARE
NOTWIT�S1AN0I .. G THE ABOVE LIMI
T
AflQr>,S ANO WAA:AANTIES RAU1C SHACI< S LIABILITY �EREUNDER FOR LIAMAGES ,NCURREO BY
CUSTOMER OR OTHERS SMALL IIIOT [XCHO ri;f AMOLJ!II
T
PAID SY CUSTOMER >OR THE PA.VilCULAR EQUlf>MEf.T OR SOFTWARE
INVOLVED
RA!'! ,, SH,1,CK shall l\(Jt be �bit •:::, any oamagfs C,llM� by delay ,n 11t<Iver-·i; 01 I. ·1,sl'l,ng Equ,pmenl ;;,; or Sotrwari
"u J·:' 8n ans,nq out ,,, 1r, c,J,mtll breun of !' ., Wo··Jnty or 1ransac1,o�, ,.-,d�r ,. , Warr
a
ntv ma, oe ; ouq�• more !"Ian '"''· ,2,
alter ·•e cause 01 Kf:on has acc•1..ed 01 more t•,a� loc 41 �ea,s alter •�e Joie ot '"e Rad•o Sllac• saIe, Jocuren• to,
t
M E:1..-pme·· 01
Sott,,,2°e wll1tllever 1-r�T r,c,•"r�
D
Some stares 110 not allow :"t I rn:•at,on or oclus c,n ol -,c,dent
a
l N conseqve c,a; CJrca9es so Tilt aoo,e 'nIT&• ,,PIsI or exclu•, rm1, '1Jy
not apply !o CUSTOMrn
IV RADIO SHACK SOFTW,1,RE LICENSE
PAOIO SHACK �rants t8 CUSTOMER a non-e,clus,ve pa,d-vp I,cenS-ll to u>e me RADIO SHACK 5ottwari on one computer �,o,ect !J 'l'le toiiow,ng
pro, <;·on�
A
Exce�•· as O!tl!rw,se prov,cec n 1�-s Sot!ware L1cnse a�oI,cab1e eopyrrgl\t ·a,.,; stJ< app1v to tie Software
B
T,1Ie ,,_, the mecj,urr, on "�'-" :ne S·-,ftwar! ,s reco0�fd 1.-,;wne and or d1sket11 o, ,,.·,·•d 1ROM
1
,s tra��!�•·•� •o �USTOMER :i�• ,m !0"f to
tie S�'tw
a
re
C
CUS�JMEA m,;iy �se So"""''e or on• Ms! com::-,1e1
accns t�al Sottwo·• •�rec:� orie or mo,t ter"" 0aIs ,1 tile Software ;ierm•ts ·iIs
tunct,on
C
CUSTOM€A sn� not '.lSe ma-e ma·,utacti,
r
e or ieoroOuce cop es 01 Softwart exce.:' tor ci
e
on anr computer Jnd as ,s spec,taca1Iy
prcv,ded -n this Software L,cen�e c�s·omer s e�press-y proh,Mec 110m c,sassemn1,ng ·�e :Oot>w.ire
f
CUSTOM[A ,s pe1m,tt�d to ma�e add,'. o�
a
, co·es ot 1�e Sor-11are only tor MCl<up or arcc,,va, pvnoses o, 1 a110,tIona, �op,
e
s 1re reau,rlffi ,�
tht opera1I0� o! one computer wi
t
h :sf "ir�w�•e but Jnly •o •�� e•te�· tne Sl!l'ware �•lows ii bac11uo copy to �e madr However 1or
'RSD:,s Software CllSTO�;:A ,s permItlf(I IO mi�, a ...,,Trd number of adc•· )na ,:·,,,es tor CUSlOMEA S owr u5e
f
CuST 2MEA may resef: or c ,:r,tJu:� �-,moa,f,ed c,�•e\ ,e '.,ofrware prov•rlf: ,:u::,' .','AER has purc"lJ\ed , ·e ,c-�y 01 !'le Soltwdrt• 10, •a.-h
one ,o a or d,smtiuttll T�e orov,s ons or "!,s So"-11are _ cense sh�lI also be a::;iI,cab e 10 'Md part,es reo ·, ng r:p,es o1 me So"�
a
re "Cf'!>
rusr,"MEA
�
APP\.lCAIILITY OF WARRANTY
A
The term� ann rr.nd,t,ons ot th,s WarrJ�ty ar� Jppl,cJD•e as betv.,es RADIC SHACK a�d CUSTli�rn •o e-ther a sale of •he Fqu,omenl and Of
Soltware �Icense 10 CUSTOMER or tc a tra1sact,on v,hereb� -IAD G SH�:K sells or co·veys soc� fqv,pment to
a
ti,ra party tor iease to
CUS
T
OMER
B
The ,T,Itat,011• o! 11,1t,,l,ty ao::J Warranty p1ovIsIo�s iere,c shall 1"�re to lfte bese<•t of :..ADIO SHACK !ne avoor c"'rier a�d or hCe�sor C' ·ne
So/t,.,;;,r ana �ny m,1�ufac,,rer 01 ''le EQmpmer· -,nld t, RAl1!0 SHACK
VI IT.I.TI UW RIGHTS
��e warranhes -;rantec "lere,n g,ve the 1K11i111I CUSTOMER spec,!<, ,eg�, nghts ano tile orf1,111l CL:STOMl:11 may nave o!her 11�Mts wh,ch var)'
1,omstate to sti1e
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