If Necessar
y
31
31
Please check the following before requesting repair.
Troubleshooting
Problem
Solution
Measurement
Error with impedance
measurement
“Err40” is displayed.
• Stand barefoot on the platform for
measurement.
• If the soles of the feet are dry, use the included
dropper to apply about 0.5 ml of water before
measurement.
• Check the input details.
Error with zeroing
“uuuuu” is displayed.
• Turn off the power and remove anything on
the platform, then turn on the power and try
measuring again.
The weight value does
not stabilize.
• Is the equipment placed on a vibrating
surface?
• Is the measuring platform tilted?
• Is something blocking the gap in the
measuring platform?
• Remove any inserted objects.
Display
Printer
SD card
Nothing is displayed,
even when the power is
turned on.
Run out of print paper
“P-End” is displayed.
“Sd-F” is displayed.
• Con
fi
rm that the power is connected correctly.
• Printer paper is not supplied.
⇒
Supply paper.
⇒
In the case that the printer is not used, press
CE key and redo the initial setting.
• Insuf
fi
cient space on the SD card
⇒
Transfer or delete data from the SD card
“------” is displayed.
Printer cover open
“COPEn” is displayed.
“Sd-P” is displayed.
“Sd-E” is displayed.
• The measured weight exceeds weighing
capacity.
• The printer cover is open.
⇒
Properly close it.
⇒
Check that the printer paper is not slanted.
• SD memory card is write protected
⇒
Remove (unlock) the SD card protection
• SD Card malfunction
⇒
Replace with a new SD card