Q
05
THE FOLLOWING TROUBLESHOOTING GUIDE ADDRESSES
THE MOST COMMON PROBLEMS.
IF PROBLEMS PERSIST, CONTACT THE CUSTOMER SUPPORT AT
17
16
Related to the Nursery Light
A
Failed to light
up after connecting.
Control panel is not responsive.
LED failure or bad smell.
·
Make sure the light is connected to an appropriate
electrical outlet.
·
Check if the light is turned on.
·
Operate with dry hands.
·
Disconnect the power adapter to restart the light.
Please contact TaoTronics Customer Support.
support@taotronics.com
Thanks for choosing TaoTronics Smart Nursery Light.
This product is covered with TaoTronics product and labor warranty for
12 months from the date of its original purchase.
The warranty will not apply in cases of:
- Accident, misuse, or repairs performed by unauthorized personnel.
- Any unit that has been tampered with or used for commercial purpose.
- Normal wear and tear of wearable parts.
- Use of force, damage caused by external influences.
- Damage caused by non-observance of the User Manual, e.g. connection to an
unsuitable mains supply or non-compliance with the instructions.
- Partially or completely dismantled appliances.
- Defects caused by or resulting from damages from shipping or from repairs,
service, or alteration to the product or any of its parts that have been
performed by a repair person not authorized by TaoTronics.
We can only provide after sales service for products that are sold by TaoTronics
or TaoTronics authorized retailers and distributors. If you have purchased your
unit from a different place, please contact your seller for return and warranty
issues.
※
Please have your invoice and order ID ready before contacting
Customer Support.
WARRANTY AND SERVICE
