13
Mobile Port Station
Verifying a Serial Modem Connection
When attaching a modem to the serial (RS232) port, verify that
the port assigned to your modem is Serial USB (COM
x
), where
x
is the number of the COM port.
If the operating system does not detect automatically that your
modem is assigned to Serial USB (COM
x
), run the Hardware
Wizard again and choose
Select
from the list instead of
Autodetect
. Then, select
Serial USB (COMx)
as the COM
port.
Error Message on Your Handheld Computer
If the error message “Connection Not Established” appears on
your handheld computer, check that the COM port setting in
either your HotSync or ActiveSync software, matches the
setting on the port station, see “Verifying Devices are
Installed” on page 11 to verify the COM port setting on the
port station.
Some older versions of the Palm
®
Desktop software are not
compatible with the USB to Serial conversion. Please contact
your handheld computer vendor for software updates.
Technical Support
For technical questions, please visit:
Internet:
http://www.targus.com/support.asp
Australia
Internet:
www.targus.com.au
Email:
infoaust@targus.com
Monday through Friday, 8:30 a.m. (08:30) to 5:30 p.m. (17:30)
Eastern time:
1-800-641-645
