TM
Would you like us to assemble your Tasman Eco furniture for you?
It’s a great way to enjoy the benefits of your furniture with a minimum of fuss. And you know the assembly will be done right - in
fact, we guarantee it. If there is any damage resulting from our assembly service - it’s automatically our responsibility. Service is
prompt, reliable, and friendly.
Booking
This service is available only in the Sydney metro area. For more information, including pricing, see our website www.tasmaneco.
com.au. Or just call 02-9603-5000 during business hours to arrange a time and a day, so one of our assembly professionals can
come to your home to assemble your newly purchased Tasman Eco furniture.
Furniture Assembly Service
The Tasmaneco Guarantee
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The guarantee described below is in addition to the guarantee provided by law.
100% Satisfaction Guarantee
If, within 3 months of the date of purchase of this product, the purchaser is not completely satisfied with this product for any reason,
subject only to the conditions below, the purchaser can return the product to the place of purchase or to SJC Brands Pty Ltd for a
refund of the full purchase price of this product.
Conditions.
The 100% Satisfaction Guarantee is void and nullified in circumstances where:
1. There are modifications to the product or to parts of the product that were not authorised in writing by SJC Brands Pty Ltd.
2. There is damage to the product and that damage is deemed by SJC Brands Pty Ltd to be caused by incorrect assembly, misuse
or by use or storage outside of the physical or environmental specifications of the product.
5 Year Materials and Workmanship Guarantee
If within 5 years of the date of purchase of this product, there is found any defect in materials or workmanship of this product, SJC
Brands Pty Ltd, will replace the product free of charge, subject to the conditions below. The replacement product will be identical to
the originally purchased product wherever possible, though in situations where the identical model is discontinued or out of stock,
then SJC Brands Pty Ltd will replace the product with a model that is functionally equivalent.
This Guarantee is made to the purchaser and/or original owner only. For purposes of this Guarantee, the original owner is
considered to be the person who first makes use of the product. Note: In situations where a person purchases this product for the
purpose of gifting to another, the recipient is considered to be the original owner.
Conditions.
The ‘5 Year Materials and Workmanship Guarantee’ will be void and nullified in circumstances where:
3. The item is improperly assembled or adjusted and or not assembled strictly in accordance with the written instructions provided
by the seller in the box containing the item.
4. There is damage to the product and that damage is deemed by SJC Brands Pty Ltd to be caused by incorrect assembly, misuse
or by use or storage outside of the physical or environmental specifications of the product.
5. There are modifications to the product or to parts of the product that were not authorised in writing by SJC Brands Pty Ltd.
6. The item is transferred, gifted or disposed of by the original owner to another.
Registration and Claims
To be eligible for the above Guarantees, the original owner must register their details online at www.tasmaneco.com.au
immediately upon receipt of the product. For claims under either the 100% Satisfaction Guarantee or the 5 year Materials and
Workmanship Guarantee, please email us via our claims section on our website at www.tasmaneco.com.au or visit the store
where the product was purchased. The product must be returned to SJC Brands Pty Ltd or to the place of purchase with proof of
purchase, including date and purchase price.
verona_dbl_cot_ins_1015
SJC Brands Pty Ltd
abn.
58 106 988 578
4 Merryvale Road, MINTO, NSW 2566
p.o. box
5878 MINTO DC, NSW 2566
t.
02 9603 5000 f. 02 9603 7000
e.
info@tasmaneco.com.au
w.
www.tasmaneco.com.au
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