CNG
dispensers
TATSUNO
EUROPE
‐
Quick
User
Guide
,
revision
01,
March
2022
37
Table
7
‐
Error
message
types
Message
type
Method
of
dispenser
blocking
Method
of
dispenser
unblocking
LOCK
(operational
blocking)
Only
part
of
the
dispenser
is
blocked
Hanging
the
dispensing
nozzle
clears
the
message
from
the
display
ALERT
(alert
message)
Only
the
faulty
part
of
the
dispenser
is
blocked
and
the
error
message
code
is
saved
in
the
history
and
statistics
Removing
the
cause
of
the
error
clears
the
message
from
the
display
NFAT
(non
‐
fatal
error)
Only
the
faulty
part
of
the
dispenser
is
blocked
and
the
error
message
code
is
saved
in
the
history
and
statistics
Hanging
and
lifting
the
dispensing
nozzle
clears
the
message
from
the
display
Possible
to
unblock
the
dispenser
and
clear
the
error
by
a
remote
controller
or
unblocking
the
dispenser
over
the
data
line.
FATAL
(fatal
error)
Blocks
entire
dispenser
and
the
error
message
is
saved
in
the
history
and
statistics
The
cause
of
the
error
must
be
removed
and
the
dispenser
counter
power
source
must
be
switched
off/on.
Table
8
–
Error
message
codes
of
the
dispenser
equipped
with
the
PDEX5,
PDEX,
TBELTM
or
TBELTX
counter
Code
of
message
Type
of
message
Cause
of
error
message
Removing
error
message
E1,
E5
NFAT
Display
failure.
Turn
the
power
supply
of
the
dispenser
off
and
on.
If
the
fault
persists,
call
an
authorized
service
centre.
E6
NFAT
Electromechanical
totalizer
failure
E7
NFAT
Electromechanical
totalizer
coil
failure
E9
FATAL
Repeated
leakage
of
the
hydraulic
system
E10
NFAT
Error
of
temperature
measuring
sensor
E12
FATAL
Temperature
correction
unit
error
E13
FATAL
Program
error,
metrological
or
program
checksum
error
E15
NFAT
Maximum
product
flow
exceeded
E17
NFAT
Data
line
error
E18
ALERT
Data
line
error
–
lost
POS
communication
Controlling
computer
not
connected,
or
communication
cable
not
connected
correctly.
E20
NFAT
Power
failure
during
delivery
Check
the
dispenser
power
supply.
If
the
fault
persists,
call
an
authorized
service
centre.
E21
NFAT
Incorrect
position
of
switches
SW1
‐
1
and/or
SW1
‐
4
Turn
the
power
supply
of
the
dispenser
off
and
on.
If
the
fault
persists,
call
an
authorized
service
centre.
E22
FATAL
Data
initialization.
E23
‐
E25
NFAT
Damaged
data
in
memory
E26
ALERT
TOTAL
STOP
button
pressed
Unlock
the
TOTAL
STOP
button,
turn
the
dispenser
power
off
and
on
again.
E28
NFAT
Unauthorized
service
remote
controller
Use
a
permitted
remote
controller.
E29
NFAT
Wrong
password
Enter
the
correct
manager
or
service
password.
If
the
fault
persists,
call
an
authorized
service
centre.
E30
LOCK
Product
unit
price
is
zero
Set
non
‐
zero
product
unit
price
E53
NFAT
The
dispenser
door
(cover)
was
opened
Close
all
dispenser
doors
and
covers
and
clear
errors
by
entering
manager
or
service
level
setup
mode
by
the
remote
controller.
E60
NFAT
Leakage
of
the
pressure
system
Check
the
pressure
system
for
leaks.
If
the
fault
persists,
call
an
authorized
service
centre.
E61
NFAT
Insufficient
pressure
rises
during
leak
test
E64
NFAT
Insufficient
pressure
rises
during
temperature
compensation
test
filling.
E66
NFAT
Disconnected
or
defective
pressure
sensor
Check
the
connection
of
the
pressure
sensor.
If
the
fault
persists,
call
an
authorized
service
centre
E67
FATAL
CNG:
Dispensing
hose
break
Hose
breakaway
sensor
is
active
It
is
necessary
to
repair
the
hose
breakaway
and/or
adjust
the
position
of
the
breakaway
magnetic
sensor.
To
clear
the
error
message,
it
is
necessary
to
turn
the
counter
power
off
and
on.
Call
an
authorized
service
centre.
E70
NFAT
Mass
meter
failure
Turn
the
power
supply
of
the
dispenser
off
and
on.
If
the
fault
persists,
call
an
authorized
service
centre.
E71
NFAT
Communication
error
with
mass
meter
E72
NFAT
Internal
mass
meter
error
E73
NFAT
Mass
meter
reset
error
