14
MASTER Series
It must be remembered that this has an automatic device and sup
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plied with power, therefore the necessary precautions must be im
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plemented while in use. Therefore it is advised:
• not to touch the equipment with wet hands and/or wet or bare
feet;
• to disconnect the power before opening the control box and/or
gearmotor;
• not to pull the power supply cable to remove the plug from the
socket;
• not to touch the motor unless you are sure that it has cooled;
• to start the manoeuvre of the gate only when it is fully visible;
• to stay outside the manoeuvring range of the gate when in
movement: wait until it has stopped moving;
• not to let children or animals play close to the gate;
• not to let children, or those unable, use the remote control or
other activating devices;
• to perform periodic maintenance;
• to disconnect the power supply and manually open and close
the gate only when possible and safe in the event of malfunc
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tion. Call an authorised technician and do not try to resolve the
problem yourself.
NOTE: THE USE OF A WATER-JET CLEANER OR SIMILAR
IS PROHIBITED FOR THE CLEANING OF THE AUTOMATION
SYSTEM. JETS OF WATER MUST NOT BE DIRECTED ONTO
THE AUTOMATION SYSTEM.
MAINTENANCE
The MASTER series gearmotors require very little maintenance.
Nevertheless, their correct functioning also depends on the state
of the gate. Therefore here is a short description of the operations
to perform in order that the gate remains in good working order.
Warning: no persons, except the specialised maintenance
technician, must activate the automatic gate during the main-
tenance operations.
Therefore the power supply should ideally be disconnected there
-
by avoiding possible electric shocks. If on the other hand it is nec
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essary that the power supply is connected for the said inspection,
each control device (remote controls, push button panels, etc)
should be checked and disabled except for those being used by
the maintenance technician.
Routine maintenance
Each of the following operations must be performed when neces
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sary or in any case every 6 months for domestic use (approx. 3000
working cycles) and every 2 months for intensive use, e.g. apart
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ment blocks (again, every 3000 working cycles).
Gate
- Lubricate (with oiler) the wheels of the gate;
- Check that the rack is clean and correctly connected;
Automation system
- Check that the safety devices are working correctly (photocells,
pneumatic edges, torque limiting device, etc..);
Extraordinary maintenance
If more complicated tasks need to be performed on the mecha
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nisms, the gearmotor should ideally be removed in order for the
work to be carried out by experienced technicians in the manufac
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turers or an authorised workshop.
SOUND LEVEL
The aerial noise produced by the gearmotor under normal use is
constant and does not exceed 70 dB.
SCRAPPING
The materials must be disposed of in accordance with the current
laws and regulations.
No dangers or risks are present in the event of scrapping of the
automation system.
If materials are to be recycled, they should ideally be divided based
on their type (electrical parts – copper – aluminium – plastic –
etc…).
DISMANTLING
In the event that the automation system needs to be dismantled
and reassembled in another location, it is necessary to:
- turn off the power supply and disconnect the entire electrical
system;
- remove the gearmotor from the supporting base;
- replace all components that cannot be removed or that are
damaged.
FAULTS: TROUBLESHOOTING
The gate does not open, the motor does not turn.
- Make sure that the photocells or sensitive edges are clean,
uninhibited and aligned. Proceed accordingly.
- Make sure that the electronic equipment is correctly powered
and check that the fuses are intact.
- Check that the functions are correct by means of the control
unit LEDs (see related instructions). Identify the possible fault.
If the LEDs show that a start command is active, check that
there are no remote controls, start buttons or other devices
keeping the start contact activated (closed).
- If the control unit is not working, replace it.
If the fault is not related to one of the above mentioned conditions,
replace the gearmotor.
The gate does not open, the motor turns but no movement
occurs.
- The manual release is still on. Restore the motorised function.
- Check if the gate is in contact with the mechanical stops. Man
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ually release the gate, move it and restore the motorised func
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tion. Check and correct the position of the limit switch pads.
- Check that the gate has no mechanical adjustment defects.
If the fault is not related to one of the above mentioned conditions,
replace the gearmotor.
GUARANTEE: GENERAL CONDITIONS
TAU guarantees this product for a period of 24 months from the
date of purchase (as proved by the sales document, receipt or in
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voice).
This guarantee covers the repair or replacement at TAU’s expense
(ex-works TAU: packing and transport at the customer’s expense)
of parts that TAU recognises as being faulty as regards workman
-
ship or materials.
For visits to the customer’s facilities, also during the guarantee pe
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riod, a “Call-out fee” will be charged for travelling expenses and
labour costs.
The guarantee does not cover the following cases:
• If the fault was caused by an installation that was not per
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formed according to the instructions provided by the com
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pany inside the product pack.
• If original TAU spare parts were not used to install the prod
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uct.
• If the damage was caused by an Act of God, tampering,
overvoltage, incorrect power supply, improper repairs, in
-
correct installation, or other reasons that do not depend on
TAU.
• If a specialised maintenance man does not carry out routine
maintenance operations according to the instructions pro
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vided by the company inside the product pack.
• Wear of components.
The repair or replacement of pieces under guarantee does not ex
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tend the guarantee period.
In case of industrial, professional or similar use, this warranty is
valid for 12 months.
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