Taurus EFFORTLESS INOX, Manual

Thank you for purchasing a Taurus product. Taurus guarantees that your product 

has been thoroughly inspected and tested before being dispatched and is free from 

mechanical and electrical defects and complies with the applicable safety standards. 

With every Taurus product purchased you get a 2 year warranty as detailed in the terms 

and conditions below.

First Year – 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship 

develop, under normal domestic use, within 12 months 

from the original date of purchase please return the 

product to the store from where it was purchased for a 

refund or replacement. 

Second Year – 1 Year Extended Warranty

Taurus takes pride in their product quality and therefore 

offer an extended 12 month warranty over and above the 

1 Year Retail Warranty. Should defects due to faulty ma-

terial or workmanship develop, under normal domestic 

use, after the 12 month period and within 24 months 

from the original date of purchase, please return the 

product postage pre-paid to Taurus for repair. Taurus 

will repair the product free of charge and return it to 

you directly. Taurus will replace a product with a similar 

product in the same or better condition, if the repair can-

not be conducted for whatever reason.  

NB: The 1 Year Extended Warranty is only valid for 

customers who have registered their warranty online at 

www.taurusappliances.co.za within the first year after 

making their purchase. See overleaf for details and 

instructions.

Before returning your product, check the following:

Your household mains supply socket is in good condition, 

working and switched on.
The mains supply circuit is not overloaded (White trip 

switch on your DB board is off).
You have read the trouble shooting guide in your Instruc-

tions for Use.
All accessories and parts are present.
The following conditions apply:
Please ensure you retain your receipt as this must be 

presented when making a claim under the terms of the 

guarantee. It is impossible to determine the guarantee 

period without proof of purchase, so please keep this in 

a safe place. (NB. Your guarantee can be scanned onto 

the Taurus web site for safe storage – see reverse side 

for details.)
If a refund or exchange is required the product must 

be complete with all accessories, parts and packaging. 

Missing parts will render the guarantee void.
Upon receipt of your appliance, check it for any transport 

damage to ensure it is safe for use. Return it to the 

store as soon as possible for exchange if damaged. The 

guarantee is void if products are damaged after use, so 

please do not use the damaged product.
Your product is designed for normal domestic household 

use. Failure to read and comply with the instructions for 

use, cleaning and maintenance will render your guar-

antee void, so please read these instructions carefully 

to ensure your safety, and to get the most effective use 

from the product. (e.g. not removing lime scale; water 

deposits; insect infestation, and/or burnt products)
Any abuse, negligent, improper or accidental use or care 

will render the guarantee void and Creative Housewares 

(Pty) Ltd will not be liable for any loss or damage.
Any attempted repair, or replacement of unauthorised 

parts will render the guarantee void, so please contact 

an authorised service centre or service agent for any 

service or repair requirements.   
NB: The guarantee on replaced products will be from 

the original date of purchase and not from when the date 

replacement was made. 
All repairs carry a 3 month guarantee even if this falls 

outside of the 2 year guarantee period.
Taurus will attempt to conduct repairs within reasonable 

time in line with industry standards but cannot be held 

responsible or liable for any circumstances not under 

our control.

Repairs Out of the Warranty Period

If service or repair becomes necessary outside the 

warranty period, this service is still available however 

all transport/postage, spares and labour costs will 

be for the customers’ account. All chargeable repairs 

will require the customers’ written acceptance of the 

quote. Once the go-ahead has been received Taurus will 

undertake to conduct the repair within a reasonable time 

and maintain the condition of the product as received. 

All repairs are guaranteed for 3 months from the date of 

the repair.

For any service, enquiries and complaints please  
contact our Customer Care on 086 111 5006 or e-mail 
help@creativehousewares.co.za from 08h00 to 15h00 
Monday to Friday excluding public holidays. Please also 
note that the company is normally closed for 2 weeks 
around Christmas and New Year. Please send all prod-
ucts for repair postage pre-paid to one of the service 
centres listed on the back of this page.