25
Model 161
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
4. The product is too soft.
a. The control is set too
warm.
a. Contact service
technician.
- - -
b. The air tube is not
installed.
b. Install the air tube in the
mix inlet hole at the
bottom of the mix hopper.
19
c. Out- drawing the freezer’s
capacity.
c. Two 4 oz. (113.4 gram)
servings in one minute.
- - -
5. The freezing cylinder walls
are scored.
a. Operating freezer without
the front bearing on the
freezer door.
a. Install the front bearing on
the freezer door.
15
b. The gear unit or the direct
drive is out of alignment.
b. Contact service
technician.
- - -
6. Excessive leakage in rear
drip pan.
a. A worn or defective o- ring
is on the beater drive
shaft.
a. Replace o- rings every 3
months.
27
b. The rear shell bearing is
worn.
b. Contact service
technician.
- - -
c. Incorrect lubricant was
used.
c. Use food grade lubricant
(example: Taylor Lube).
14
d. Inadequate lubrication of
beater drive shaft.
d. Lubricate the beater drive
shaft properly.
14
7. The draw valve is leaking.
a. Incorrect lubricant was
used.
a. Use food grade lubricant
(example: Taylor Lube).
15
b. Worn or defective o- rings
are on the draw valve.
b. Replace o- rings every 3
months.
27
c. Inadequate lubrication of
draw valve.
c. Lubricate the draw valve
properly.
15
8. Product is not feeding into
the freezing cylinder.
a. The mix level is
inadequate in the mix
hopper.
a. Fill the mix hopper with
mix.
19
b. The mix inlet hole is
frozen.
b. Contact service
technician.
- - -
