3-2
TROUBLESHOOTING
Model C152 & C161
Troubleshooting
3
General Troubleshooting Guide
Table 3-1
Problem
Probable Cause
Remedy
1. No product is being
dispensed.
a. Low on mix. The Mix-Out light is on.
a. Add mix to the mix hopper.
b. The power switch is in the OFF position.
b. Place the power switch to the ON position
and press the Auto button.
c. Beater motor is out on reset.
c. Allow the beater motor to cool. Place the
power switch to the OFF position. Press the
RESET button firmly. Place the power
switch to the ON position and press the
Wash button. Open the side access panel
and observe that the drive shaft is turning
clockwise as viewed from the front of the
machine. Press the Auto button to return to
the Auto mode.
d. Incorrect usage of the mix feed tube.
d. Follow the correct feed tube procedures and
use of air orifice.
2. The product is too
thick.
a. Improper priming procedures.
a. Drain the freezing cylinder and reprime the
machine.
b. The viscosity control is set too cold.
b. Adjust the viscosity.
3. The product is too
soft.
a. The draw rate is set too fast.
a. Adjust the draw rate: 5 oz. to 7 1/2 oz.
(142 g to 213 g) of product by weight every
10 seconds.
b. Outdrawing the capacity of the freezing
cylinder.
b. The continuous draw rate is approximately
15 cones.
c. There is inadequate air space around the
machine.
c. A minimum of 6 in. (15.2 cm) of clearance
around all sides is required.
d. Dirty condenser or air filters on air-cooled
machines.
d. Clean regularly.
e. Inadequate water supply on water-cooled
machines.
e. Check the water supply. Check the water
lines for leaks or kinks.
f. Bad scraper blades.
f. Replace the scraper blades.
g. The viscosity control is set too warm.
g. Adjust the viscosity.
h. Incorrect usage of the mix feed tube.
h. Follow the correct feed tube procedures and
use of the air orifice.
4. The mix in the hopper
is too warm.
a. The hopper cover is not in position.
a. Clean the hopper cover and place it in
position.
b. The hopper temperature is out of adjustment.
b. Adjust the temperature control.
5. The mix in the hopper
is too cold.
a. The hopper temperature is out of adjustment.
a. Adjust the temperature control.
6. Product is collecting
on top of the freezer
door.
a. The top O-ring on the draw valve is improperly
lubricated or worn.
a. Lubricate properly or replace the O-ring.
Summary of Contents for C152
Page 4: ...ii 085592 S Notes...
Page 30: ...2 12 CONTROLS Model C152 C161 Controls 2 Notes...
Page 36: ...3 6 TROUBLESHOOTING Model C152 C161 Troubleshooting 3 Notes...
Page 39: ...PARTS 4 3 Model C152 C161 Parts 4 Notes...
Page 56: ...4 20 PARTS Model C152 C161 Parts 4 Notes...
Page 88: ...6 10 WIRING DIAGRAMS Model C152 C161 Wiring Diagrams 6 Notes...
