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5-8  

USER INTERFACE

Models C709 & C717

User Interface 

To restore the message that identified the reason for the 

hard lock, turn the power switch off for 5 seconds and 

then return the power switch to the ON position. The 

original message with the reason for the hard lock will be 

displayed.

The FREEZER LOCKED message will remain on the 

display until the brush-clean requirements are fulfilled. 

The machine must be disassembled in order to activate 

the 5-minute timer on the display screen. Once the timer 

counts down to zero, the lockout is cleared.

Soft Lock

If a Heat Treatment cycle has not been initiated within the 

last 24 hours, a soft lock failure will occur. A soft lock 

allows the operator to correct the cause of the soft lock. 

The operator has the option of either starting another 

Heat cycle or brush-cleaning the machine. When a soft 

lock occurs, the machine will go into the Standby mode. 

The following message is displayed on the screen. The 

reason for the soft lock is indicated on the third line.

If the reason for the soft lock has been corrected, 

selecting HEAT CYCLE initiates a Heat cycle 

immediately. Selecting BRUSH CLEAN when the 

previous message is displayed will hard lock the 

machine, and brush-cleaning will be necessary.

Following are the variable messages for soft lock failures 

that appear on the third line of the screen.

Table 5-1

If the following screen appears, a soft lock has occurred 

during the Heat Treatment cycle:

A soft lock can also occur anytime during operation when 

the hopper or freezing cylinder temperature rises above 

59°F (15°C), the temperature rises and remains above 

45°F (7°C) for more than 1 hour, or the temperature rises 

and remains above 41°F (5°C) for more than 4 hours.

If a PRODUCT OVER TEMPERATURE condition occurs 

during operation, the following screen will appear:

When one of these messages appears, automatic 

machine operation cannot take place until the machine is 

disassembled and brush-cleaned or has completed a 

Heat Treatment cycle.

Once the machine is unlocked by starting a Heat 

Treatment cycle, the Heat key will illuminate and the 

following message will be displayed on the screen:

If BRUSH CLEAN is selected to clear the lockout by 

brush-cleaning the machine, the FREEZER LOCKED 

message will remain on the display until the brush-clean 

requirements are fulfilled. The machine must be 

disassembled in order to activate the 5-minute timer on 

the display screen. Once the timer counts down to zero, 

the lockout is cleared.

Power Switch Off

Power switch was in the OFF 
position.

Mix Out Present

There was a Mix Out condition 
present.

Auto Or Standby Off

The machine was not in the Auto 
or Standby mode.

No Heat Cycle Tried

A Heat Treatment cycle was not 
attempted in the last 24 hours. 
(AUTO HEAT TIME was 
advanced or a power loss was 
experienced at the time the cycle 
was to occur.)

NO HEAT CYCLE START

REASON

>

HEAT FOR HEAT CYCLE
WASH TO BRUSH CLEAN

HEAT TREAT FAILURE
FREEZER LOCKED

>

HEAT FOR HEAT CYCLE
WASH TO BRUSH CLEAN

PRODUCT OVER TEMP

>

HEAT FOR HEAT CYCLE
WASH TO BRUSH CLEAN

DO NOT DRAW

FREEZER LOCKED

Summary of Contents for C709

Page 1: ...OPERATOR S MANUAL Model C709 and C717 Blade Style Beater Heat Treatment Soft Serve Freezers Original Operating Instructions 083129 M 9 30 14 Original Publication Updated 11 8 2019...

Page 2: ...__ Cycle__________ Phase__________________________________ Maximum Fuse Size ______________________________________________________ A Minimum Wire Ampacity ____________________________________________...

Page 3: ...Section 3 Safety Section 4 Operator Parts Identification Model C709 4 1 Model C717 4 3 Model C709 Single Spout Door and Beater Assembly 4 5 Model C717 Three Spout Door and Beater Assembly 4 6 Feed Tu...

Page 4: ...Setting Up 6 11 Manual Brush Cleaning 6 12 Draining Product from the Freezing Cylinder 6 12 Rinsing 6 12 Hopper Cleaning 6 13 Disassembly 6 13 Brush Cleaning 6 14 Section 7 Operator s Checklist During...

Page 5: ...ine must be disconnected prior to performing any installation maintenance or repairs Failure to follow this instruction may result in personal injury or death from electrical shock or hazardous moving...

Page 6: ...ough the automatic water valve second through the condenser and third through the outlet fitting to an open trap drain IMPORTANT A backflow prevention device is required on the incoming water connecti...

Page 7: ...main control box located behind the service panel It is recommended that beater rotation adjustment be performed by an authorized Taylor service technician Refrigerant CAUTION This machine contains fl...

Page 8: ...1 4 TO THE INSTALLER Models C709 C717 To the Installer 1 Notes...

Page 9: ...tor Note Your Taylor warranty is valid only if parts are authorized Taylor parts purchased from a local authorized Taylor distributor and only if all required service work is provided by an authorized...

Page 10: ...status of an alternate refrigerant as it relates to your compressor warranty call Taylor or your local authorized Taylor distributor Be prepared to provide the model serial number of the machine in qu...

Page 11: ...ion supervision or instruction concerning the use of the machine by a person responsible for their safety is required Children should be supervised to ensure that they do not play with the machine WAR...

Page 12: ...nd sanitizing schedules are governed by your federal state or local regulatory agencies and must be followed accordingly Please refer to the cleaning section of this manual for the proper procedure to...

Page 13: ...Section 4 4 1 Models C709 C717 Operator Parts Identification 4 Model C709 Figure 4 1 4 2 6 5 3 5 1 17 13 12 7 7 8 9 10 11 10 14 16 15 Operator Parts Identification...

Page 14: ...ng Hopper CVR 043934 4 Kit A Cover Hopper X65368 5 Blade A Agitator X56591 6 Orifice 022465 100 7 O ring 643 OD x 077W 018572 8 Tube A Feed SS 5 32 Hole X29429 2 9 Panel Rear 083017 SP1 Item Descripti...

Page 15: ...OPERATOR PARTS IDENTIFICATION 4 3 Models C709 C717 Operator Parts Identification 4 Model C717 Figure 4 2 5 7 2 20 9 22 3 4 6 7 8 12 8 13 14 16 15 19 17 18 3 1 10 11...

Page 16: ...1 2 Long 059736 8 Screw 1 4 20 x 3 8 RHM SS 011694 9 Panel A Front Upper X59836 10 Stud Nose Cone 055987 11 Panel A Front Middle X63879 12 Caster 4 SWV 3 4 10 STM 044106 Item Description Part No 13 P...

Page 17: ...50 015872 3 Screw Adjustment 5 16 24 056332 SP 4 Valve A Draw X55820 5 O ring 7 8 OD x 103W 014402 6 Kit A Beater Front Shoes Bearing X50350 7 Beater A 3 4QT 1 Pin X46231 8 Shaft Beater 056078 9 Seal...

Page 18: ...ring 1 4 OD x 070W 50 015872 4 Screw Adjustment 5 16 24 056332 SP 5 Kit A Beater Front Shoes Bearing X50350 6 Beater A 3 4QT 1 Pin X46231 7 Shaft Beater 032564 8 Seal Drive Shaft 032560 9 Blade Scrape...

Page 19: ...C717 Operator Parts Identification 4 Feed Tube Assembly Figure 4 5 3 4 3 1 2 Item Description Part No 1 Orifice 022465 100 2 O ring 3 8 OD x 070W 016137 Item Description Part No 3 O ring 643 OD x 077...

Page 20: ...rt no 055492 100 2 oz packs or Kay 5 part no 041082 200 packs Not Shown Apply the appropriate Taylor approved food safe lubricant HP 3 4 1 2 Item Description Part No 1 Pail 10 QT 013163 2 Tool O ring...

Page 21: ...ts Identification 4 Brushes Figure 4 7 1 2 3 4 5 Item Description Part No 1 Brush Rear BRG 1 D x 2 L 013071 2 Brush Double Ended 013072 3 Brush Draw Valve 1 OD x 2 013073 Item Description Part No 4 Br...

Page 22: ...4 10 OPERATOR PARTS IDENTIFICATION Models C709 C717 Operator Parts Identification 4 Notes...

Page 23: ...5 1 Item Description 1 Power Switch 2 Vacuum Fluorescent Display 3 Keypads 4 Mix Out Indicator 5 Standby Key 6 Mix Low Indicator 7 Select Key 8 Menu Key 9 Brush Clean Counter 10 Arrow Keys 11 Topping...

Page 24: ...been almost completely exhausted and has an insufficient supply of mix to operate the machine At this time the Auto mode is locked out and the machine will be placed in the Standby mode To restart the...

Page 25: ...the end with the mix delivery hole in its side is installed in the mix inlet hole Install the air orifice See Feed Tube Assembly on page 5 4 Reset Mechanism The C709 machine s RESET button is in the s...

Page 26: ...hole in its side Place that end of the tube into the mix inlet hole This will prevent mix from entering the freezing cylinder Figure 5 5 Important When the feed tube is in the standby position make s...

Page 27: ...ata in the machine s memory System data includes settings that change frequently such as the machine mode e g Auto Wash lockout status serving counters and fault codes While system data is being check...

Page 28: ...ontrol panel press keys become operative The fluorescent display will be either blank or indicate that the machine has been cleaned International Models Only Some international models will continuousl...

Page 29: ...und in this Operator s Manual Failure to follow these guidelines will cause the control to lock the machine out of the Auto mode If the Heat Treatment cycle fails the screen will display a failure mes...

Page 30: ...Treatment cycle A soft lock can also occur anytime during operation when the hopper or freezing cylinder temperature rises above 59 F 15 C the temperature rises and remains above 45 F 7 C for more tha...

Page 31: ...ing the Manager s Menu While in the Manager s Menu if no activity occurs within a 2 minute period the display will exit to the Main Menu There is one exception to this timeout and that is the Current...

Page 32: ...he SEL key to advance to the next screen Press the Up arrow key to move the arrow to Yes and press the SEL key The servings counter will reset to zero and exit back to the Manager s Menu Set Clock The...

Page 33: ...ate month for the end of DST Pressing the SEL key next to the appropriate month will display the following screen Press the Up or Down arrow key to move the arrow to the appropriate week for the end o...

Page 34: ...s power saving during slow sales By default this feature is disabled Enable the AUTO STANDBY TIME by pressing the Up arrow key to move the arrow up to Enable Press the SEL key to advance to the next s...

Page 35: ...will appear on the screen after this variable message appears BEATER OVERLOAD Place the power switch in the OFF position Wait 5 minutes for the machine to cool Press the beater RESET button firmly Pla...

Page 36: ...xceeded the brush clean cycle setting POWER SWITCH OFF The power switch was turned off during the Heat cycle POWER FAIL IN H C A power failure occurred during the Heat Treatment cycle MIX LOW FAILURE...

Page 37: ...the hopper h and barrel b temperature was above 150 F 65 6 C COOL Total time the hopper h and barrel b temperature was above 41 F 5 C during the cool phase PEAK Highest temperature reading for the hop...

Page 38: ...enable disable the WIFI gateway if the machine has the optional WIFI equipment Press the Up or Down arrow key to move the arrow to the appropriate selection Pressing the SEL key with the arrow by the...

Page 39: ...here Freezing Cylinder Assembly Note When lubricating parts use an approved food grade lubricant example Taylor Lube HP WARNING Make sure the power switch is in the OFF position Failure to follow this...

Page 40: ...en it was installed onto the rear shell bearing WARNING Use extreme caution when handling the beater assembly The scraper blades are very sharp and may cause injury 6 Before installing the beater asse...

Page 41: ...beater is properly seated When in position the beater will not protrude beyond the front of the freezing cylinder See Figure 6 11 Figure 6 11 12 Repeat steps 1 through 11 for the other side of the C7...

Page 42: ...s secured Figure 6 16 7 Position the draw handle with the adjustment screw facing down Slide the fork of the draw handle into the slot of the draw valve Secure with the pivot pin Figure 6 17 Note The...

Page 43: ...he flanged edges should be against the door Do not lubricate the gaskets or bearings Figure 6 19 4 Insert the baffle rods through the beaters in the freezing cylinders With the door seated on the free...

Page 44: ...ovide portion control giving a better consistent quality to your product and controlling costs The draw handles should be adjusted to provide a flow rate of 5 oz to 7 1 2 oz 142 g to 213 g of product...

Page 45: ...s 1 through 4 for the other side of the C717 Install Drip Pans and Splash Shield 1 Model C709 Slide the drip pan into the hole in the left panel Model C717 Slide the long drip pan into the hole in the...

Page 46: ...ix times Then open the draw valve and draw off the sanitizing solution 7 Press the Wash key and close the draw valve Figure 6 34 Important The machine must not be placed in Auto mode until all sanitiz...

Page 47: ...destroy bacteria by raising the temperature of the mix in the freezing cylinder and hopper to a specified temperature for a specified period of time and then bringing the temperature back down low en...

Page 48: ...ion Figure 6 38 13 Using a clean sanitized towel wipe down the freezer door front panel the area around the bottom of the freezer door and any other areas with a buildup of either moisture or food sub...

Page 49: ...on and brush clean the door spout s and bottom of the draw valve s Figure 6 39 Note To ensure sanitary conditions are maintained brush clean each item for 60 seconds repeatedly dipping the brush in sa...

Page 50: ...ddle and feed tube Take these parts to the sink for cleaning 3 With a pail beneath the door spout s press the Wash key and open the draw valve Figure 6 42 Drain the product from the freezing cylinder...

Page 51: ...nd draw off all the solution 7 Once the cleaning solution stops flowing from the door spout close the draw valve and press the Wash key canceling the Wash mode 8 Repeat steps 1 through 7 for the other...

Page 52: ...oughly brush clean all disassembled parts in the cleaning solution making sure all lubricant and mix film is removed Make sure to brush all surfaces and holes especially the draw valve hole in the fre...

Page 53: ...ng or sanitizing The temperature of the mix in the mix hopper and walk in cooler should be below 40 F 4 4 C Regular Maintenance Checks Replace scraper blades that are nicked or damaged Before installi...

Page 54: ...r remaining in the condenser Important Failure to follow this procedure may cause severe and costly damage to the machine Your local Taylor distributor can perform this winter storage service for you...

Page 55: ...The freezer must now be disassembled and brush cleaned or placed in a Heat cycle 5 9 d Mix Out condition d Level of mix in hopper must be up to the fill line on the agitator paddle The freezer must no...

Page 56: ...ines b Allow for adequate airflow across the condenser 1 2 c Worn scraper blades c Replace regularly 9 1 d Dirty condenser A C d Clean monthly 7 1 e Mix is out of date e Use only fresh mix f Loss of w...

Page 57: ...ont bearing and beater shoes 6 3 b Scraper blades are damaged b Replace scraper blades 6 3 c Machine was placed in Auto mode before all sanitizing solution was removed from freezing cylinder c Place m...

Page 58: ...8 4 TROUBLESHOOTING GUIDE Models C709 C717 Troubleshooting Guide 8 Notes...

Page 59: ...ring X Draw Valve O ring X Mix Feed Tube O ring X Air Orifice O ring X White Bristle Brush 3 x 7 White Bristle Brush 1 x 2 Inspect and replace if necessary Minimum White Bristle Brush 1 x 2 Inspect an...

Page 60: ...9 2 PARTS REPLACEMENT SCHEDULE Models C709 C717 Parts Replacement Schedule 9 Notes...

Page 61: ...ED WARRANTY CONDITIONS 1 If the date of original installation of the Product cannot be verified then the limited warranty period begins ninety 90 days from the date of Product manufacture as indicated...

Page 62: ...irs due to theft vandalism wind rain flood high water water lightning earthquake or any other natural disaster fire corrosive environments insect or rodent infestation or other casualty accident or co...

Page 63: ...AL OR INCIDENTAL DAMAGES INCLUDING CLAIMS FOR LOST SALES LOST PROFITS PRODUCT LOSS PROPERTY DAMAGES OR SERVICE EXPENSES ARE EXPRESSLY EXCLUDED THE EXPRESS WARRANTIES MADE IN THIS LIMITED WARRANTY MAY...

Page 64: ...10 4 LIMITED WARRANTY ON EQUIPMENT Models C709 C717 Limited Warranty on Equipment 10 Notes...

Page 65: ...ified proof of purchase may be required at time of service 2 This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is performed by an a...

Page 66: ...g warranty service work promptly upon arrival 9 Failure damage or repairs due to faulty installation misapplication abuse no or improper servicing unauthorized alteration or improper operation or use...

Page 67: ...R INCIDENTAL DAMAGES INCLUDING CLAIMS FOR LOST SALES LOST PROFITS PRODUCT LOSS PROPERTY DAMAGES OR SERVICE EXPENSES ARE EXPRESSLY EXCLUDED THE EXPRESS WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT...

Page 68: ...11 4 LIMITED WARRANTY ON PARTS Models C709 C717 Limited Warranty on Parts 11 Notes...

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