Section 8
8-1
Models C709 & C717
Troubleshooting Guide
8
Troubleshooting Guide
Table 8-1
Problem
Probable Cause
Remedy
Page
Ref.
1. Soft lock message
appears on display.
a. More than 24 hours since the last
Heat cycle.
a. The freezer must go through a Heat
cycle every 24 hours. The freezer
must now be disassembled and
brush-cleaned or placed in a Heat
cycle.
b. The power switch is in the OFF
position.
b. The power switch must be in the ON
position. The freezer must now be
disassembled and brush-cleaned or
placed in a Heat cycle.
c. The machine was not in the Auto
or Standby mode when the Heat
cycle was programmed to start.
c. The freezer must be in the Auto or
Standby mode. The freezer must now
be disassembled and brush-cleaned
or placed in a Heat cycle.
d. Mix Out condition.
d. Level of mix in hopper must be up to
the fill line on the agitator paddle. The
freezer must now be disassembled
and brush-cleaned or placed in a
Heat cycle.
e. The agitator is not installed.
e. The agitator must be cleaned and
installed before starting the Heat
cycle. The freezer must now be
disassembled and brush-cleaned or
placed in a Heat cycle.
f. There was a power failure.
f. Check fault messages and product
temperature. Disassemble and
brush-clean or initiate a Heat
Treatment cycle.
2. Hard lock message
appears on display.
a. Brush-clean interval was
exceeded.
a. The freezer must be disassembled
and brush-cleaned within 24 hours
when the counter indicates one day
remaining.
b. A barrel or hopper thermistor is
faulty.
b. Call a Taylor service technician.
- - -
Summary of Contents for C709
Page 8: ...1 4 TO THE INSTALLER Models C709 C717 To the Installer 1 Notes...
Page 22: ...4 10 OPERATOR PARTS IDENTIFICATION Models C709 C717 Operator Parts Identification 4 Notes...
Page 58: ...8 4 TROUBLESHOOTING GUIDE Models C709 C717 Troubleshooting Guide 8 Notes...
Page 60: ...9 2 PARTS REPLACEMENT SCHEDULE Models C709 C717 Parts Replacement Schedule 9 Notes...
Page 64: ...10 4 LIMITED WARRANTY ON EQUIPMENT Models C709 C717 Limited Warranty on Equipment 10 Notes...
Page 68: ...11 4 LIMITED WARRANTY ON PARTS Models C709 C717 Limited Warranty on Parts 11 Notes...