37
Models 8752 & 8756 with Horizon
®
Pump
Troubleshooting Guide
Section 8
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
1. No product is being
dispensed.
a. Low on mix. The “MIX
OUT” light is on.
a. Add mix to the mix tank
and press the AUTO key.
15
b. The power switch is in the
OFF position.
b. Place the power switch in
the ON position and press
the AUTO key.
-- -- --
c. The beater motor is out on
reset.
c. Reset the freezer.
15
d. The beater assembly is
rotating counterclockwise.
d. Contact service technician
to correct rotation to
clockwise.
-- -- --
e. Insufficient mix in the
freezing cylinder.
e. Refer to problem #2.
-- -- --
f. Restriction in the door
spout.
f. Remove the draw handle
and raise the draw valve
all the way up to remove
restriction. Never put
objects or fingers in door
spout.
-- -- --
g. Machine is unplugged.
g. Plug machine into the wall
receptacle.
-- -- --
h. Circuit breaker is off or the
fuse is blown.
h. Turn the breaker on or
replace the fuse.
-- -- --
i. The mix probe was not
installed properly, or was
damaged.
i. Check the mix probe
installation.
29
2. Insufficient mix in the
freezing cylinder.
a. Suction line is not fully
submerged in the mix.
a. Arrange the suction line
so the weighted end is
fully submerged.
29
b. The suction tube is
kinked.
b. Be certain the tube is not
obstructed.
-- -- --
c. The draw rate is set
incorrectly.
c. Set the draw rate to
deliver 1/2 oz. per second.
17
Summary of Contents for Horizon 8752
Page 1: ...Models 8752 8756 Horizon Pump Soft Serve Freezers Operating Instructions 028752HPM 11 17 09 ...
Page 14: ...10 Models 8752 8756 with Horizon Pump Operator Parts Identification Model 8756 Figure 3 ...
Page 63: ...Model 8752P 062336 27 Rev 11 09 ...
Page 64: ...Model 8752P 052127 27 Rev 5 04 Units built before 11 15 04 ...
Page 65: ...Model 8752P 062336 33 Rev 11 09 ...
Page 66: ...Model 8752P 052127 33 Rev 5 04 Units built before 11 15 04 ...
Page 67: ...Model 8756P 062348 27 Rev 11 09 ...
Page 68: ...Model 8756P 051900 27 Rev 5 04 Units built before 11 15 04 ...
Page 69: ...Model 8756P 062348 33 Rev 11 09 ...
Page 70: ...Model 8756P 051900 33 Rev 5 04 Units built before 11 15 04 ...