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170 Rodeo Drive 

Edgewood, NY 11717, USA

Phone 631.293.4068

Toll Free 888.CONSOLE

tbcconsoles.com

All specifications and other information contained in this installation guide are based on the latest product in-

formation available at the time of printing. TBC Consoles is dedicated to product improvement and therefore 

reserves the right to make changes to the specifications of this and other products.

© TBC Consoles. Not to be reproduced wholly or in part without specific written permission from TBC Consoles. 

Thank you for your business.  We hope your experience using our product is excellent, and 

we can’t wait to see you again soon.  We welcome your input on this guide, our products or 

services by emailing 

feedback@tbcconsoles.com

.

TBC Consoles provides a robust warranty on all our products, however, incorrect installation 

could void this warranty.  Save time by engaging with our expert installation team, contact 

support@tbcconsoles.com

.

All patterns, designs, and specifications are the intellectual property of TBC Consoles and 

may not be reproduced without prior written consent. 

These assembly instructions are meant as a guide.  As we provide custom consoles based 
on a modular standard design, it is not possible to cover all possible customizations.  In 
the event that a customization applies for your project beyond this guide then a detailed 
drawing or additional instructions will be provided. 

Summary of Contents for DPI1K

Page 1: ...CONTENTS WARNING INFORMATION PAGE 2 OVERVIEW PAGE 3 OPERATION PAGES 4 7 TROUBLESHOOTING PAGES 8 10 USER GUIDE DPI Rev 1 0 CONTENTS ...

Page 2: ...the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Only for US and Canadian markets Persons who do not have the necessary experience or knowledge of the product products must not use the product products Besides persons with reduced physical sensory or mental abil...

Page 3: ...Possibility to enable automatic drive Possibility to enable keylock Works via Bluetooth Low Energy Technology Available for iOS and Android smart phones PRODUCTS NOTE This user guide is only in reference to operation of the DPI controllers For detailed assembly instructions including how to attach the controller to your console please consult the respective assembly guide s or email support tbccon...

Page 4: ...requested position Figure 1 Tilt and hold the DPI to drive the desk up Figure 2 Press and hold the DPI to drive the desk down If favorite positions have been saved and automatic drive is enabled Simply double tap up or down to drive the desk to a favorite position Figure 3 Double tap the DPI to drive the desk to a pre set favorite position DPI1C only OPERATION ...

Page 5: ...TORE EXIT The setup menu 1 To access the settings mode press the connect button and at the same time tilt the paddle down for 3 seconds 2 Tilt the paddle up or down to scroll through the menus The settings mode is identified by the icon in the upper left corner of the display 3 Press the connect button to select a menu setting After 30 seconds of inactivity the DPI automatically exits the setup me...

Page 6: ...s the connect button 4 Adjust the desk to the preferred height 5 Press the connect button to select the height and then again to save the favorite position In case you do not want to save this position as a favorite tilt the paddle and then press the connect button to cancel and return to the favorite positions menu If the desk is connected to the Desk Connect App the favorite positions set in the...

Page 7: ...tory default settings 1 Press the connect button to enter the menu 2 Press the connect button again to confirm In case you do not want to restore the DPI tilt the paddle and then press the connect button to cancel and return to the restore menu Exit The last menu is EXIT From here you can exit the settings menu when all settings are done 1 Press the connect button to exit the settings menu After 3...

Page 8: ...lel when an Up or Down command is sent to the control box It is possible to have a custom control box configuration that allows for more than one Reference Example Two 2 desk legs on Reference 1 Channels 1 and 2 to lift a work surface and one 1 LA31 on Reference 2 Channel 3 to adjust a monitor array Standard Troubleshooting Procedures P1 Initialize the control box reset Note This is commonly the s...

Page 9: ...Channel 1 by itself The problem could be a faulty desk leg or a faulty motor cable Channel specific error Ex E41 Channel 1 overload Everything except PIEZO errors E59 E63 1 Swap the motor cable connections at the control box Motor cable 1 from channel 1 to 2 motor cable 2 from channel 2 to 1 If It remains E41 there could be a problem with the application load or obstruction on one side or a bad co...

Page 10: ...standard Plug Play control box it s possible that only one leg is connected and connected to Channel 1 In this case it will initialize and run Channel 1 only If there is only one leg but it s connected to Channel 2 it will not initialize 3 If a motor cable was disconnected try initializing again 4 If unsuccessful connect the desk leg from Channel 2 into Channel 1 with nothing in Channel 2 and init...

Page 11: ... 631 293 4068 support tbcconsoles com PAGE 11 NOTES ...

Page 12: ...we can t wait to see you again soon We welcome your input on this guide our products or services by emailing feedback tbcconsoles com TBC Consoles provides a robust warranty on all our products however incorrect installation could void this warranty Save time by engaging with our expert installation team contact support tbcconsoles com All patterns designs and specifications are the intellectual p...

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