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If above steps were not able to help resolve your
issue, please try to restore default factory settings:
Make sure the earbuds are in power off state,
long press the right/left earbuds for 5-10
seconds until the white light starts flashing for
1 second and will power off automatically.
Power on the earbuds again, after 2 seconds
double press the multifunction key of both
earbuds and they will pair together. they will
pair together, the LED light of left earbud will
be flashing white. Then power off the earbuds
again, put them back into charging case.
After restoring the factory default settings, please
connect the Bluetooth devices again аccording to
the pairing methods above.
When the earbuds do
not work, try to reset them:
Long press and hold the multifunctional button
on both earbuds and put them into the charging
case, then release the multifunctional button.
Tr o u b l e s h o o t i n g
