TBI HyperDoc Manual Download

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USB ports are not functioning on the docking station

Unplug from the power, wait 10 seconds, and then reconnect.

Update to the latest USB 3.1 host controller driver.

Displaylink Driver not able to install

Get the driver by either:

• Downloading the latest driver from the Displaylink website.

• Connect to Windows Update with Docking station

(by using Wi-Fi or Ethernet port of the laptop).

Laptop failed to boot with dock connected

Remove all USB devices connected to the dock; some unqualified boot

devices may cause lock up at boot screen.

Laptop failed to wake up from Ethernet port

Check the settings under BIOS Items to make sure laptop supports wake-up-

from-Ethernet port function.

Questions?

support@tbi-pro.com

+1 800 674 92 29

(Mon-Fri 8:00-20:00 GMT-6)

Summary of Contents for HyperDoc

Page 1: ...HyperDoc 15 in 1 DOCKING STATION USB TYPE C...

Page 2: ...Introduction Setup and Operations Product Overview Ports Description Specifications Warnings Problem solving 3 5 8 9 10 11 11 TABLE OF CONTENTS...

Page 3: ...docking station and the peripheral devices will use about 11W of power thus the final charge supplied will be 49W which may not be enough for some laptops under heavy load of the laptop system DISPLA...

Page 4: ...x User s Manual DO NOT USE C A ADAPTER This Docking Station does not work not correctly with laptops with USB A inputs even if a C to A adapter is used since standard protocol used for USB C devices i...

Page 5: ...successfully Your laptop will automatically sync with your docking station SETUP AND OPERATIONS MACOS NOTES BEFORE USE MACOS Make sure your Mac supports video output and HDMI DP connector is fully ins...

Page 6: ...or Mode tick as per your needs to set up HDMI Display Default Mirror Mode RESOLUTION SETTING To change the display resolution Go to System Preferences Displays Display Scaled SOUND SETTING If you have...

Page 7: ...itor HDMI cable support 4K 60Hz DISPLAY MODE When connecting monitors to the Docking Station to select the display mode press STEP 1 Buttons Win P STEP 2 Select the mode you want Extended Screen Mirro...

Page 8: ...ports of connectivity to expand your workstation and realize Multi Stream Display on MAC OS System when dual or triple display setup is used also you can use a single USB C cable to work with other T...

Page 9: ...connection has been established successfully Your laptop will automatically sync with your docking station PORTS DESCRIPTION MIC Audio USB C in x2 PD3 0 Ethernet USB2 0 x 2 USB C x 2 DP 3 5mm Audio US...

Page 10: ...HDMI 2 USB C 1 USB C 2 Ethernet RJ45 USB C PD 3 0 Devices that support up to USB 3 1 5Gb s 5V 0 9A 4 5W Devices that support up to USB 3 1 5Gb s 5V 0 9A 4 5W Display Port Resolution up to 4K 60Hz on...

Page 11: ...deo on the attached monitor is distorted or corrupted Check video connection cables Check the video resolution under Control Panel Items Display Change Display Setting The video on the attached monito...

Page 12: ...bsite Connect to Windows Update with Docking station by using Wi Fi or Ethernet port of the laptop Laptop failed to boot with dock connected Remove all USB devices connected to the dock some unqualifi...