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8.
WARRANTY
TCF Srl guarantees its products for 12 months as of the
delivery date.
The warranty covers the normal operation of the
individual components installed on our units, such as
motors, fans, heat exchangers, humidifiers and other
parts.
It should be stressed that the warranty covers
manufacturing defects in these parts, while their
efficiency is categorically excluded since this is
determined by the characteristics of the air-moving and
hydraulic systems and by the design, and does not
therefore fall within our sphere of responsibility.
TCF therefore undertakes to replace any individual
component that malfunctions as rapidly as possible and
subject to stocks. The part should be sent prepaid to our
headquarters and the replacement will be sent carriage
forward.
Please note too that the warranty does not include the
services of our personnel for the replacement of the part
on site; this cost is entirely for the installer's account.
On receipt of the returned material deemed to be
defective, an inspection will be carried out to establish
whether the part reveals abnormalities justifying
application of the warranty lf it is established that the
defect is attributable to external factors, it will be charged
to the customer.
It should further be noted that the warranty shall not
apply in the case of tampering or if the failure results
from incorrect installation or connection.
In this regards, reference will be made to the instructions
contained in this installation, Operation and Maintenance
Manual which accompanies each of our machines.
T.C.F. Srl