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Warranty
Tchibo GmbH grants a
24 month warranty
from the date of purchase.
Tchibo GmbH, Überseering 18, 22297 Hamburg, Germany
We will remedy all defects in workmanship or materials
within the
warranty period
. In order for the warranty to be granted, all warranty
claims must be ac companied by proof of purchase from Tchibo or from
an authorised Tchibo distribution partner. This warranty is valid within
the EU, Switzerland and Turkey.
Damage due to improper use, failure to decalcify, as well as worn parts and
consumables, are
not covered by the warranty
. These can be ordered
from our customer care service.
This warranty does not restrict
statutory warranty rights
.
Service and repair
If, contrary to our expectations, a defect is found, please contact our
customer care service. Our customer consultants will be happy to advise
you on further procedure.
If you have any questions relating to product information, ordering
accessories or servicing, please contact our customer care service.
Please have the product number to hand in case of any queries.
Customer care service
Email:
service@tchibo.de
en
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