28
Problems / solutions
The "Refill water" symbol is lit up.
Is the water tank empty? Remove the water tank, fill it with fresh water
and put it back into the machine. The pump starts automatically and
continues with the brewing process, for example.
Was the water tank pulled out of the machine during brewing process?
This will immediately stop the brewing process. Put the water tank
back into the machine.
The "Refill beans" symbol is lit up.
Is the coffee bean compartment empty? Fill beans into the coffee bean
compartment. The coffee beans will automatically be pulled into the
grinder and ground during the next grinding/brewing process.
The "Empty coffee grounds" symbol is lit up or flashing.
Is the container for the coffee grounds full? Empty the coffee grounds
container. Wait at least 5 seconds. Put the coffee grounds container to-
gether with the leftover water tray back into the machine (see chapter
"Emptying the coffee grounds container, leftover tray and drip tray").
Is the leftover water tray with the container for the coffee grounds not
correctly inserted in the machine? Remove the parts and put them
back into the machine correctly (see step 3 in the chapter "Emptying
the coffee grounds container, leftover water tray and drip bowl”).
The "Brewing unit" symbol is lit up.
Is the brewing unit or the brewing unit cover not correctly in place?
Remove the brewing unit cover and make sure the brewing unit is firm-
ly in place (see "Cleaning" chapter / section "Cleaning the brewing
unit").
The "Descale" symbol is lit up.
The machine needs to be descaled. Do this within the next couple of
days. Do not wait any longer, otherwise so much limescale may collect
that a descaling agent will no longer have any effect. A self-induced
defect of this kind will not be covered by the warranty. Proceed as
described in the “Descaling” chapter.
User instructions
The coffee is not hot enough.
Especially in the case of espresso, the quantity of coffee is so small compared
with the size of the cup that it cools down quickly. A cold cup intensifies the cool-
ing effect. Warm up the cup beforehand (see chapter "Preheating the cup").
The coffee is too weak.
Adjust the grinder to a finer setting.
Press the boost button to make the coffee stronger.
The coffee flows slowly out of the coffee spout.
This happens when the grinding degree is very finely adjusted. Adjust the grinder
to a coarser setting.
The machine takes an unusually long amount of time to heat up.
The coffee or hot water is only being dispensed in small amounts.
The machine needs to be descaled even if the "Descale" symbol is not lit up.
Proceed as described in the “Descaling” chapter.
Additional information and helpful video instructions are available on the Internet
at: https://www.tchibo.com
109547 en Kaffeevollautomat_USA_v4.indd 28
109547 en Kaffeevollautomat_USA_v4.indd 28
31.08.22 09:51
31.08.22 09:51
