17
Warranty
We grant a
24-month warranty
from the date of purchase.
Tchibo GmbH, Überseering 18, 22297 Hamburg, Germany
We will remedy all defects in workmanship or materials within the warranty
period. In order for the warranty to be granted, all warranty claims must be
accompanied by proof of purchase from Tchibo or from an authorised Tchibo
distribution partner. This warranty is only valid within the EU, Switzerland and
Turkey.
If, contrary to our expectations, a defect is found, please contact our customer
care service at the following e-mail address:
service@tchibo.de
Our customer consultants will be pleased to advise you on further procedure.
Damage due to improper use, failure to decalcify as well as worn parts and
consumables, are not covered by the warranty.
Please have the product number at hand in case of any queries.
This warranty does not restrict statutory warranty rights.
Product number
You can find your Cafissimo
machine’s product number
on the type plate on the
bottom of the casing.
Before laying the Cafissimo
on its side, remove the water
tank, the drip tray and front drawer with used capsule container. Lay a cloth or
mat underneath the machine to protect the surface from remaining liquid/water
that may leak out.
A r t. -N o . 3 8 0 8 3 3
220-240V ~50H z
T y p e :
Product
number
