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Warranty
Tchibo GmbH grants a
24 month warranty
from the date of purchase.
Tchibo GmbH, Überseering 18, 22297 Hamburg, Germany
We will remedy all defects in workmanship or materials
within the
warranty period
. In order for the warranty to be granted, all warranty
claims must be ac companied by proof of purchase from Tchibo or from
an authorised Tchibo distribution partner. This warranty is valid within
the EU, Switzerland and Turkey.
The warranty does not cover
worn parts, consumables, or damage resul-
ting from improper use or inadequate descaling. Parts and consu mables
can be ordered from our Cafissimo service.
This warranty does not restrict
statutory warranty rights
. Statutory
warranty rights can be asserted free of charge.
Service and repair
If, contrary to our expectations, a defect is found, please contact our
Cafissimo service. Our customer consultants will be happy to advise
you on further procedure.
If you have any questions relating to product information, ordering
accessories or servicing, please contact our Cafissimo service.
Please have the product number to hand in case of any queries.
Cafissimo service
Email:
service@tchibo.de
Product number
Product
number
Type /
Model
You can find your Cafissimo’s
product number on the type
plate on the bottom of the
casing. Before laying the
Cafissimo on its side, remove
the water tank, drip tray and
front drawer with used capsule
container. Place a cloth or mat underneath to protect surfaces from any
residual coffee or water that may leak out.
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113420 en Cafissimo Pure+ v6.indd 38
113420 en Cafissimo Pure+ v6.indd 38
06.01.23 15:20
06.01.23 15:20