Warranty
Tchibo GmbH grants a
24-month warranty
from the date of purchase.
Tchibo GmbH, Überseering 18, 22297 Hamburg, Germany
We will remedy all defects in workmanship or materials
within the warranty
period
. In order for the warranty to be granted, all warranty claims must be
accompanied by proof of purchase from Tchibo or from an authorised Tchibo
distribution partner. This warranty is valid within the EU, Switzerland and Turkey.
Damage due to improper use, failure to decalcify as well as worn parts and
consumables are
not covered by the warranty
. These can be ordered via our
customer care service.
This warranty does not restrict
statutory warranty rights
.
25
Service and repair
If, contrary to our expectations, a defect is found, please contact our customer
care service. Our customer consultants will be pleased to advise you on further
procedure.
If you have any questions relating to product information, ordering acces sories
or servicing, please contact our customer care service. Please have the product
number to hand in case of any queries.
Customer care service
Email:
service@tchibo.de
Product number:
392 080