NO OPERATION ON SOUNDBAR REMOTE
•
VERIFY IF ONE OR ALL BUTTONS ARE UNRESPONSIVE ON THE
REMOTE.
•
ENSURE THAT THE REMOTE IS USING FRESH BATTERIES AND
IS ON THE CORRECT ORIENTATION.
•
ENSURE THERE IS NO BLOCKAGE BETWEEN THE SOUNDBAR
AND THE REMOTE.
•
ENSURE THERE IS NO PHYSICAL DAMAGES ON THE REMOTE.
•
ATTEMPT TO RE-INSERT THE BATTERIES AT LEAST ONCE.
•
COMPLETE POWER CYCLE THE REMOTE (REMOVE
BATTERIES, THEN PRESS POWER BUTTON FOR 15 SECONDS)
•
COMPLETE POWER CYCLE THE SOUNDBAR (UNPLUG FOR 15-
30 SECONDS AND RECONNECT)
•
ATTEMPT AN
INFRARED (IR)
TEST BY CHECKING THE POWER
BUTTON ONLY.
•
(IF IR IS VISIBLE) YOU MAY ALSO ATTEMPT UTILIZING A ROKU
TV REMOTE TO OBSERVE IF IT WILL RESPOND TO THE
SOUNDBAR.
•
IF ISSUE PERSISTS, PROCEED WITH REMOTE ESCALATION IF
STILL IN-WARRANTY.
Summary of Contents for Alto TS6
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Page 9: ...NON ROKU TV READY SOUNDBAR SETUP HDMI...
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Page 12: ...NON ROKU TV READY SOUNDBAR SETUP OPTICAL...
Page 15: ...NON ROKU TV READY SOUNDBAR SETUP AUX...
Page 18: ...COMMON ISSUES TROUBLESHOOTING STEPS...
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