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FAQ

1. 

What SIM Card does the watch support?

MOVETIME Family Watch MT40A supports 2G: GSM 900/1800, 3G: UMTS B1/B5/B8, 4G: 

LTE B1/B3/B5/B8/B28A/B28B Nano-SIM card.

2. 

What operating systems does the application support?

Please Search for “TCL Connect” in the Google Play store (Android 5.0 and above), or App 

store (iOS 10.0 and above).

3. 

If you are unable to pair with your watch:

i)  Make sure the SIM is inserted correctly.

• If the SIM is inserted correctly, check to see if 4G, 3G or 2G is displayed on the top left 

of the screen of your watch.

• If not, long press the Power key for 15s to restart the watch.

ii)  If 4G, 3G or 2G is displayed, check to make sure there are no overdue network charges 

that need to be paid.

4. 

If you are unable to obtain the position of your watch:

i)  Check to see if 4G, 3G or 2G is displayed on the top left of the screen of your watch. 
ii)  If not, long press the Power key for 15s to restart the watch.
iii) If 4G, 3G or 2G is displayed, check to make sure there are no overdue network charges 

that need to be paid.

5. 

If you are unable to obtain the verification code during registration:

Please check your Junk emails. If you still cannot obtain it, please try to get the verification 

code again.

6. 

How do I add family members to the contacts list?

You have two ways to add other family members:

i)  Choose a family watch, then touch 

More

 > 

Share QR code

. A QR code will appear on 

screen. If the invited family member is next to you they can scan it directly using their 

TCL Connect app. If the invited family member is not in your vicinity, you can send them 

the QR code. 

ii)  Choose a family watch, then touch 

More

 > 

Watch contacts

 >   > 

Add manually

. Enter 

the names, photos, and phone numbers of the invited family members - you can also 

upload their photos. Touch 

Save

 to complete.

7. 

How do I add and delete safezones?

i)  Choose a family watch, then touch 

More

 > 

Geofence

.

ii)  Touch   at the top right of this page, enter a name, choose a location on the map and 

set the range, then touch 

Save

.

iii) You can swipe left on a safe zone in the list to delete it.

8. 

How do I add and delete Alarms and Reminders?

i)  Choose a family watch, then touch 

More

 > 

Alarms

 > 

, Set alarm time and which days 

the alarm will repeat. Touch 

Save

.

Summary of Contents for MOVETIME MT40A

Page 1: ...User manual MT40A...

Page 2: ...rd 3 Inserting the SIM card 3 Powering on your watch 4 Entering your PIN code 4 Language 4 Download and install the app on your smartphone 4 Create an account 5 Log in to your account 5 Pairing 5 Conn...

Page 3: ...11 Listening to voice messages 11 Group chat 12 Camera 13 Take a photo 13 Gallery 14 View a photo video 14 Edit a photo 14 Sport 15 Entertainment 15 Voice changer 15 Hamster 15 Calculator 15 More 16 A...

Page 4: ...code 24 Geofence 24 Watch contacts 25 School time 26 Reminder 26 Clock 26 Sports information 27 Wi Fi 27 Scheduled power on off 27 User permission 28 Time zone 28 Language 28 Firmware update 28 Unpair...

Page 5: ...ss for 3s to call SOS when the SIM card is inserted and paired with your smartphone In any other case long press for 3s to power off Long press for 15s to force restart Short press to end a call when...

Page 6: ...ug the micro USB cable into your watch and connect it to a USB charger or any 1A 5V USB port Watch strap Straps are available in a range of colours styles and materials To purchase one please contact...

Page 7: ...shower Setting up your watch Getting a SIM card A nano SIM not included is required in order to set up and use your watch Contact your network operator to request a nano SIM with a voice and data plan...

Page 8: ...w PIN code twice When you enter the right number the Home screen will appear indicating that you have successfully disabled the PIN code protection Language You will be asked to select the system lang...

Page 9: ...e home screen once connected to the internet 4G network 3G network 2G network Data roaming network No network but can make calls No network and can t make calls There are two ways to pair your watch w...

Page 10: ...the top left of your watch once connected to the wireless network Go to More Settings Wi Fi on your watch to view more SOS Long press the Power key for 3 seconds from any screen to activate SOS When S...

Page 11: ...to view different options and touch a watch face to select it Swipe left right Swipe left right to view applications settings and functions Swipe right to return to the previous page after you have en...

Page 12: ...received Alarm Notification will appear when an alarm sounds New Praise in Sports Notification will appear when a friend Praise your Sport steps Reminder Notification will appear to remind you of an u...

Page 13: ...back to today s weather Brightness 1 Touch to see the brightness control 2 Swipe left right to adjust brightness Volume 1 Touch to see a range ofcontrols forvolume 2 Swipe left right to adjust the vol...

Page 14: ...firm or touch to cancel Phone call 1 Swipe left from the Home screen and touch Contacts 2 Touch the contact and choose to place a phone call Touch to end the call Video call 1 Swipe left from the Home...

Page 15: ...ys to send a photo Touch to select and send a photo from the Gallery Touch to take a photo Then select to send or touch to go back and take the photo again Note If the message fails to send will appea...

Page 16: ...on the top to invite friends to join in Touch to remove a member from the group 1 Touch Mute this group to mute group notifications 3 Touch Save Deleting a group 1 Swipe left twice from the Home scree...

Page 17: ...13 Camera Take a photo 1 Swipe left right from the Home screen to select an application 2 Touch Camera and move your watch to look for a good angle for the photograph 3 Touch to take a photo...

Page 18: ...nd or group 7 Whenyou have successfullyshared a photo youwill be returned to the photo view screen Add an emoji sticker to your photo 1 Swipe left right from the Home screen to select an application 2...

Page 19: ...tion and touch Entertainment 2 Hold to record voice Recordings can be up to 60 seconds 3 Release to play voice recording 4 Touch one of the animals to add a fun voice effect 5 Touch to save or touch t...

Page 20: ...on off the alarm Delete an alarm Swipe left on the alarm touch to delete Watch face There are 7 different watch faces to choose from 1 Touch 2 Swipe left right to view different watch faces 3 Click o...

Page 21: ...n the switch for Also vibrate for ring Your watch will vibrate for calls messages alarms reminders low battery power on power off and notifications To adjust the volume 1 Touch More Settings Sound 2 S...

Page 22: ...s OK to use the data network to download the update if you are not connected to Wi Fi 3 Once the file has been downloaded successfully the device will automatically restart to complete the update If y...

Page 23: ...add a device on the ALL IN ONE page 2 Start to add the new device For more information on pairing a watch with your phone refer to Pairing on page 5 of this user manual Family member management Family...

Page 24: ...eir TCL Connect app If the invited family member is not in your vicinity touch to send them the QR code Location Back to the ALL IN ONE page Unread messages Children s sports The phone s location Hold...

Page 25: ...bled the device continuously monitors and records its position Enable Disable Live Tracking Mode Touch the Live Tracking button select a time period and confirm Live Tracking will be enabled and the t...

Page 26: ...mojis then touch one to send Touch at the bottom right of the screen to view more You can touch the camera to take a photo immediately or select a photo from the gallery to send Touch the keyboard ico...

Page 27: ...23 Call Voice call 1 Touch the call icon 2 Select a friend and touch 3 Touch OK 4 Touch to end the call Video call 1 Touch the call icon 2 Select a friend and touch 3 Touch OK 4 Touch to end the call...

Page 28: ...u can set up areas called geofences for places frequently visited by your child e g your home your child s school etc Once set up you ll receive notifications from the TCL Connect app every time your...

Page 29: ...2 Swipe left right on the top to select a Family watch 3 Touch Share QR code 4 A QR code will appear on screen If the invited family member is next to you they can scan it directly using their TCL Con...

Page 30: ...en the school day starts and ends Set when you want to activate school time mode in the morning AM and afternoon PM separately 5 Select which days of the week to activate school time mode 6 Touch Save...

Page 31: ...if a Wi Fi network is available Enable Wi Fi on the watch when you have successfully connected to the Wi Fi network on your smartphone 1 Touch More on the application main screen 2 Select a Family wa...

Page 32: ...p by default English is set by default Firmware update You can update your watch firmware or the TCL Connect app version by following these steps 1 Touch More on the application main screen 2 Select a...

Page 33: ...use mobile devices can interfere with other electrical or electronic devices or equipment using radio frequency Switch MOVETIME Family Watch off when you are near gas or flammable liquids Strictly obe...

Page 34: ...r to determine if operation of your watch may interfere with the operation of your medical device Warning This watch is intended as a communication device between children and their parents with locat...

Page 35: ...wo digit IP rating indicates the level of protection against solid objects such as dust The second digit indicates how resistant the device is to water as explained in the table below Resistance to so...

Page 36: ...and maintains appropriate technical and organizational measures to protect all personal data for example against unauthorized or unlawful processing and accidental loss or destruction of or damage to...

Page 37: ...REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS CHARGERS In order to avoid any technical issues TCL recommends to charge under 5V 1A via USB connector RADIO WAVES...

Page 38: ...mm and the Limbs with the separation of 0 mm Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value...

Page 39: ...oses TCL Communication Ltd implements and maintains appropriate technical and organizational measures to protect all personal data for example against unauthorized or unlawful processing and accidenta...

Page 40: ...rd party applications on this device or any other provision of this eula shall not exceed the amount you paid specifically for the TCL Connect application or any such third party application that was...

Page 41: ...conduct tests repair or disassembly of the device Damages caused by usage of or connection to non official accessories Software Software Embodied in Physical Media No warrantyis made that the software...

Page 42: ...arges that need to be paid 5 If you are unable to obtain the verification code during registration Please check your Junk emails If you still cannot obtain it please try to get the verification code a...

Page 43: ...cuba diving 11 Positioning accuracy Your watch will provide 7 different positioning modes GPS AGPS Beidou or Glonass G Sens Wi Fi and Base Station Position accuracy will differ according to each posit...

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