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FAQ

1. 

What SIM Card does the watch support?

MOVETIME Family Watch MT40SX supports 2G: GSM 900/1800, 3G: UMTS B1/B8, 4G: 

LTE B1/B3/B7/B8/B20 Nano-SIM card.

2. 

What operating systems does the application support?

Please Search for “TCL Connect” in the Google Play store (Android 5.0 and above), or App 

store (iOS 10.0 and above).

3. 

If you are unable to pair with your watch:

i)  Make sure the SIM is inserted correctly.

• If the SIM is inserted correctly, check to see if 4G, 3G or 2G is displayed on the top left 

of the screen of your watch.

• If not, long press the Power key for 15s to restart the watch.

ii)  If 4G, 3G or 2G is displayed, check to make sure there are no overdue network charges 

that need to be paid.

4. 

If you are unable to obtain the position of your watch:

i)  Check to see if 4G, 3G or 2G is displayed on the top left of the screen of your watch. 
ii)  If not, long press the Power key for 15s to restart the watch.
iii) If 4G, 3G or 2G is displayed, check to make sure there are no overdue network charges 

that need to be paid.

5. 

If you are unable to obtain the verification code during registration:

Please check your Junk emails. If you still cannot obtain it, please try to get the verification 

code again.

6. 

How do I add family members to the contacts list?

You have two ways to add other family members:

i)  Choose a family watch, then touch 

More

 > 

Share QR code

. A QR code will appear on 

screen. If the invited family member is next to you they can scan it directly using their 

TCL Connect app. If the invited family member is not in your vicinity, you can send them 

the QR code. 

ii)  Choose a family watch, then touch 

More

 > 

Watch contacts

 >   > 

Add manually

. Enter 

the names, photos, and phone numbers of the invited family members - you can also 

upload their photos. Touch 

Save

 to complete.

7. 

How do I add and delete safezones?

i)  Choose a family watch, then touch 

More

 > 

Geofence

.

ii)  Touch   at the top right of this page, enter a name, choose a location on the map and 

set the range, then touch 

Save

.

iii) You can swipe left on a safe zone in the list to delete it.

8. 

How do I add and delete Alarms and Reminders?

i)  Choose a family watch, then touch 

More

 > 

Alarms

 > 

, Set alarm time and which days 

the alarm will repeat. Touch 

Save

.

Summary of Contents for MOVETIME

Page 1: ...User manual MT40SX...

Page 2: ...a SIM card 3 Inserting the SIM card 3 Powering on your watch 4 Entering your PIN code 4 Language 4 Download and install the app on your smartphone 4 Create an account 5 Log in to your account 5 Pairin...

Page 3: ...11 Video call 11 Chat 12 Sending a message 12 Listening to voice messages 12 Group chat 13 Camera 14 Take a photo 14 Sport 14 Sleep monitor 14 More 15 Alarm 15 Message 15 Watch face 15 QR code 16 Gall...

Page 4: ...e QR code 25 Geofence 25 Watch contacts 25 Reminder 26 Clock 27 Health 27 Wi Fi 28 Scheduled power on off 28 Time zone 29 Language 29 Firmware update 29 Unpair the watch 29 Location mode 29 FAQ 29 Use...

Page 5: ...ss for 3s to call SOS when the SIM card is inserted and paired with your smartphone In any other case long press for 3s to power off Long press for 15s to force restart Short press to end a call when...

Page 6: ...ug the micro USB cable into your watch and connect it to a USB charger or any 1A 5V USB port Watch strap Straps are available in a range of colours styles and materials To purchase one please contact...

Page 7: ...shower Setting up your watch Getting a SIM card A nano SIM not included is required in order to set up and use your watch Contact your network operator to request a nano SIM with a voice and data plan...

Page 8: ...w PIN code twice When you enter the right number the Home screen will appear indicating that you have successfully disabled the PIN code protection Language You will be asked to select the system lang...

Page 9: ...e home screen once connected to the internet 4G network 3G network 2G network Data roaming network No network but can make calls No network and can t make calls There are two ways to pair your watch w...

Page 10: ...top left of your watch once connected to the wireless network Go to More Settings Wi Fi on your watch to view more SOS Long press the Power key for 3 seconds from any screen to activate SOS When SOS i...

Page 11: ...to view different options and touch a watch face to select it Swipe left right Swipe left right to view applications settings and functions Swipe right to return to the previous page after you have en...

Page 12: ...when a friend Praise your Sport steps Event reminder Notification will appear to remind you of an upcoming event Voice reminder Notification will appear to remind you by playing a recording Medicine...

Page 13: ...time to go back to today s weather Brightness 1 Touch to see the brightness control 2 Swipe left right to adjust brightness Volume 1 Touch to see a range of controls for volume 2 Swipe left right to...

Page 14: ...pe right to the contacts list and touch the contact to place a phone call Whitelist on Touch the contact which on the contacts list to place a phone call Call history Swipe left to the call history To...

Page 15: ...firm or touch to cancel Phone call 1 Swipe left from the Home screen and touch Contacts 2 Touch the contact and choose to place a phone call Touch to end the call Video call 1 Swipe left from the Home...

Page 16: ...s to send a photo Touch to select and send a photo from the Gallery Touch to take a photo Then select to send or touch to go back and take the photo again Note If the message fails to send will appear...

Page 17: ...on the top to invite friends to join in Touch to remove a member from the group 1 Touch Mute this group to mute group notifications 3 Touch Save Deleting a group 1 Swipe left twice from the Home scree...

Page 18: ...ard in your watch you can view the daily step rankings for you and your friends You can touch the to praise their steps You will receive a notification if one of your friends praises your steps You ca...

Page 19: ...uch to delete Message Read a message Swipe up down and touch the message you wish to read Delete a message Swipe left on the message you want to delete Touch the Delete icon that then appears on scree...

Page 20: ...ect a friend or group 6 Whenyou have successfullyshared a photo youwill be returned to the photo view screen Add an emoji sticker to your photo 1 Touch More Gallery 2 Touch a photo to view it 3 Touch...

Page 21: ...o 14 00 Even if the sleep monitor function is not switched on the sedentary reminder won t operate between 21 00 and 9 00 Settings Wi Fi Touch to turn on off the Wi Fi connection Default is off Roamin...

Page 22: ...t the watch will be muted and only vibrate Ringtone Notification Alarm volume In call volume and call alert volume Watch memory To check storage space 1 Touch More Settings Watch memory You can see th...

Page 23: ...file has been downloaded successfully the device will automatically restart to complete the update If your watch fails to update please check If you watch is connected to the network If you watch bat...

Page 24: ...1 Touch Tap to add a device on the ALL IN ONE page 2 Start to add the new device For more information on pairing a watch with your phone refer to Pairing on page 5 of this user manual Family member ma...

Page 25: ...can scan it directly using their TCL Connect app If the invited family member is not in your vicinity touch to send them the QR code Home Back to the ALL IN ONE page Unread messages Seniors sports and...

Page 26: ...With Live Tracking enabled the device continuously monitors and records its position Enable Disable Live Tracking Mode Touch the Live Tracking button select a time period and confirm Live Tracking wi...

Page 27: ...mojis then touch one to send Touch at the bottom right of the screen to view more You can touch the camera to take a photo immediately or select a photo from the gallery to send Touch the keyboard ico...

Page 28: ...24 Call Voice call 1 Touch the call icon 2 Select a friend and touch 3 Touch OK 4 Touch to end the call Video call 1 Touch the call icon 2 Select a friend and touch 3 Touch OK 4 Touch to end the call...

Page 29: ...nter a name for the safe zone and enter the address 6 Set the range 7 Touch Done 8 Touch the switch to enable disable the geofence Watch contacts Group by contact Family Friend and Friends added by wa...

Page 30: ...the top to select a Family watch 3 Touch Watch contacts Emergency contact The first 3 contacts in the list are the default emergency contacts You can check the box on the contact to change this 4 Touc...

Page 31: ...t to view the reminders 4 Touch Add Event reminder to create a new reminder 5 Set a title 6 Set when the event should begin and end 7 Set when the to do list should repeat 8 Touch Save 9 Swipe left to...

Page 32: ...total length of sleep Wi Fi You can set thewatch to connect in Wi Fi mode if a Wi Fi network is available Enable Wi Fi on the watch when you have successfully connected to the Wi Fi network on your sm...

Page 33: ...will restart automatically after updating Unpair the watch To unpair your watch follow the steps below 1 Touch More on the application main screen 2 Select a Family watch 3 Scroll down and touch Unpai...

Page 34: ...use mobile devices can interfere with other electrical or electronic devices or equipment using radio frequency Switch MOVETIME Family Watch off when you are near gas or flammable liquids Strictly obe...

Page 35: ...ne if operation of your watch may interfere with the operation of your medical device Warning CHOCKING HAZARD small parts Not suitable for use by children under 3 years Blasting Caps and Areas Turn of...

Page 36: ...rotected against solid objects larger than 50mm in diameter 2 Protected against solid objects larger than 12mm in diameter 3 Protected against solid objects larger than 2 5mm in diameter 4 Protected a...

Page 37: ...aving regard to the technical possibilities available the costs for implementing the measures the risks involved with the processing of the personal data and the sensitivity of the personal data proce...

Page 38: ...der 5V 1A via USB connector RADIO WAVES THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES Yourdeviceisaradiotransmitterandreceiver Itisdesignednottoexceedthelimitsforexposure to r...

Page 39: ...bands and maximum radio frequency power GSM 900 33 5dBm GSM 1800 30 5dBm UMTS B1 8 2100 900 23 5dBm LTE B1 3 7 8 20 2100 1800 2600 900 800 23 5dBm Bluetooth 2 4GHz band 1 20 dBm Bluetooth LE 3 38 dBm...

Page 40: ...other provision of this eula shall not exceed the amount you paid specifically for the TCL Connect application or any such third party application that was included with this device The foregoing limi...

Page 41: ...ages caused by usage of or connection to non official accessories Software Software Embodied in Physical Media No warrantyis made that the software will meetyour requirements orwill work in combinatio...

Page 42: ...s that need to be paid 5 If you are unable to obtain the verification code during registration Please check your Junk emails If you still cannot obtain it please try to get the verification code again...

Page 43: ...provide 7 different positioning modes GPS AGPS Beidou or Glonass G Sensor Wi Fi and Base Station Position accuracy will differ according to each positioning method Sometimes in tall buildings and oth...

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