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6.2. TCP Smart guarantees that there are no material defects of design or manufacture at the time
of original acquisition and guarantees the aluminium for a period of 120 months (10 years) and 24
months (2 years) for any electronic and electrical components.
6.3. If during the guarantee period, the product does not work correctly under normal use, and any
design, material or manufacturing defect is found, TCP Smart will repair or substitute the product as
it may see fit, in accordance with the terms and conditions as follows:
6.3.1.
The guarantee is only applicable if the original guarantee is issued by the seller and when
the said guarantee is filled in correctly including product reference, series number (marked on the
product’s label indicating technical features), purchase date and the seller’s stamp.
TCP Smart reserves the right to reject the guarantee service when this information has been removed
or modified after the original product purchase.
6.3.2.
The guarantee only applies to those cases that concern material, design and manufacturing
defects, and under no circumstances covers damage to the product for the following reasons:
6.3.2.1
Incorrect use of the product, i.e. used for other purposes that are not construed as
its normal use or for not respecting the instructions of use and maintenance given by TCP Smart as
well as incorrect installation or use of the product that may not comply with the current technical
standards of safety.
Corrosion caused by direct exposure to salt water is excluded from the guarantee. When the product
is installed no more than 200m from the coast the guarantee for damages caused by corrosion the
period will be reduced by 50%.
6.3.2.2
Any unauthorized repairs carried out by unauthorized technicians or opening of the
product by unauthorized people.
6.3.2.3
Any accidents that are deemed outside the control of TCP Smart, such as lightning,
fires, floods, public disorders, etc.
6.3.3.
Any repairs or substitutions that are included in this guarantee do not allow any additions
or new periods of guarantee.
6.3.4.
Any repairs or substitutions covered under this guarantee must be parts that are functionally
equivalent. The defective parts or parts removed or replaced shall become the property of TCP
Smart.
6.4. The technical service of TCP Smart will advise you if you need to buy any parts not covered
under the guarantee or out of guarantee.
6.5.
This guarantee does not affect the buyer’s legal rights stipulated in the current national legislation,
nor affects those rights against the distributor or installer that could come forth in compliance with
the purchase contract.
6.6. In the absence of a national legal legislation applicable, this guarantee shall prevail and may
be construed as the
buyer’s only protection. TCP Smart, its offices, distributors and installers may
not be held responsible for any accidental damage that emerges due to infringement of any rules
implicitly related to this product.
