32
“P ” Error codes
Explanation
Action required
Password must be
Min 7 chars
Including 1 alpha
And 1 number
Displayed if the Admin Password
entered is less than 7 characters or
an invalid password (i.e. not
alpha-numeric).
Rekey password.
When establishing a new user,
password must have minimum of 4
characters with at least 1 alpha
and 1 numeric in the password.
Supervisor/Manager Password
must have between 4 and 7
alphanumeric characters.
Payment type
Not accepted
A contactless payment type has
been rejected by the terminal.
The customer must select another
payment method.
PIN last chance
The customer has entered an
incorrect PIN a number of times
and now only has one more
chance to enter it correctly.
Enter the correct PIN.
The customer must select another
payment method
PIN too short
The PIN entered was under four
characters.
Enter the correct PIN.
PIN tries exceeded
The customer has entered an
incorrect PIN too many times now.
The terminal and card will determine
if a signature could be used
instead of the PIN. Otherwise, you
may be asked to remove the card
and the customer will have to
provide another payment method.
Please start from menu
Remove card
This is displayed following the
SELECTION IN PROGRESS
message that briefly displays on
the external PINpad, if card is
inserted at
Home Screen
on the
external PINpad.
Also, it is displayed if card is
inserted at
Home Screen
on the
terminal. The PINpad or terminal
will beep to tell the customer to
remove the chip card.
Remove the card and select the
transaction from Main Menu on
terminal before re-inserting the card.
Please tap card for update
This is displayed if a Discover card
is tapped, and amount on the
credit sale is equal to or greater
than the Contactless Transaction
Limit (Clss-TrnLmt).
Tap the card again to proceed to
the next step in the transaction.
Pre-auth limit reached.
Post or Void pre-auths
to open more
You have reached the maximum of
100 open pre-authorizations.
Complete or void and existing
pre-authorization to make room.
Pre-auth existing
A function has been attempted that
requires pre-authorizations must be
closed such as entering demo mode
or changing a parameter.
Delete the open pre-authorization
or perform a
Pre-auth Completion
.