3
Configuration
The TD Desk 5000 and TD Move 5000 offers you a variety of options to personalize the terminal while helping
you to administer your business. Some standard administration features are:
•
User Management (creating, editing, deleting and unlocking locked user IDs)
•
Parameter Updates (updating your settings on the terminal to reflect new information such as new
accepted payment types)
•
Communications (changes to your terminal’s communication method)
•
Training Mode (enable/disable this setting to train new employees on how to use the terminal)
•
Receipts (changes to how and when they are printed)
Administering the terminal
By utilizing the user types, you can help secure your terminal by setting what terminal functionality that each of
your employees can access. Listed below are the user types and their functionality.
Note:
There is a user hierarchy that determines who can access certain functionality:
•
Administrator (highest),
•
Manager,
•
Supervisor, and
•
Clerk (lowest).
TD Merchant Solutions strongly suggests that you create and use a manager ID for your day-to-day business
needs and only use the administrator ID when absolutely necessary. Some functions that require an
administrator ID are.
•
Adding, editing, deleting or unlocking manager IDs
•
Any functionality that you have protected with an administrator login
User Type
Capabilities
Special Notes
Administrator
• Can access all features and functions,
including transaction processing, reports
and menus
• Can set up manager, supervisor and
clerk IDs
• Only administrators have access to the
Activity Log
• A maximum of 9 administrators IDs are
allowed per terminal
• IDs are 1 to 10 digits in length (#)
• Passwords are case sensitive, 7 to 12
characters in length using at least one
number AND one letter (######A)
Any changes that you make on the terminal will be overwritten the next time that you perform a Host
1 or Host 2 download after a settlement request. Please contact the TD Merchant Solutions Help Desk
to make any permanent changes to your terminal.
TD Merchant Solutions strongly suggests that when you create your administrator and manager IDs
that you record and store them in a safe place for future reference.
